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Customer Testimonials
Chelcie was awesome! She was so attentive and quick about everything answered all my questions and made the process very stress free in a market like this it was a huge relief highly recommend her and John adams to anyone!
Chelcie was absolutely amazing throughout our home buying journey! She was very responsive and kept us informed of everything that was happening and why. I felt extremely comfortable with her since she was incredibly professional but still down-to-earth. If I ever hear of anyone looking to purchase a home, I will definitely recommend John Adams Mortgage. Thank you, Chelcie, for making this experience a positive one for us!
The agent (Chelcie, B.) was very professional and she answered promptly to all questions.
Chelcie made this an incredibly smooth transaction
Chelsie was awesome and a pleasure to work with. She answered all our calls everytime we had any questions and was always available. We would work with Chelsie again without hesitation.
Chelcie is the absolute best!!! I honestly couldn’t have asked for anyone better. She’s super responsive no matter what time of day it is. She’s fast efficient and super informative no matter what’s silly questions we had. As first time home buyers she was just perfect!
Was very easy to refi electronically. Chelcie was very efficient.
Chelcie was incredibly helpful through the entire process. Very proactive and knowledgeable with every question I had.
Chelcie was very knowledgeable and always available if I had questions!
Overall the process is easy. It is easy to reach people at the company if needed.
the final numbers often match exactly to the estimate
We worked with Chelcie en route to the purchase of our first home! Chelcie was a Saint, making the process fun and easy! She made herself available day and night to accommodate our hectic life schedules and made every effort to lighten the load on our end. I would highly recommend using John Adams, and would insist on Chelcie being the go to girl! Thank you John Adams and thank you Chelcie!
She was able to help guide me through every step of the process and always kept me updated. Kept up with reminders and definitely made the process simple. She helped us get the best rate she could and let us know all of our options. She also helped us close early and worked around our schedules very well. I highly recommend her.
Secure, quick, convenient
Chelsey is awesome
Right on top of it and very efficient
We are happy we chose to work with Chelcie Burns and John Adams Mortgage. Chelcie was extremely helpful In every step of the process. We are thankful for all the knowledge we have gained from Chelcie. she has made a very stressful situation seem simple and enjoyable. Chelcie went above and beyond and all of her hard work definitely did not go unnoticed. I will recommend John Adams Mortgage to all friends and family.
Thank you Chelcie Burns
Chelcie was absolutely amazing! From start to finish her customer service was exceptional and she made refinancing a super easy process. Thanks Chelcie!
Chelcie was absolutely great to work with! She made the refinance process easier than switching car insurance companies. She was honest, helpful, and communicated each step of the process. I appreciate her and I've already referred her to two people and will continue to refer her.
She was very assertive and attentive to our needs!
Very helpful
People
They made it a very easy process
The entire process was very quick. That is what we needed and we appreciate it.
Chelcie was wonderful! She answered all my questions promptly, was a great help every step of the way. She also kept me informed throughout the process. Highly recommend!
My agent Chelcie Burns was very friendly and helpful throughout the whole process.
Chelcie was fantastic! We had been working with another lender that was really dropping the ball and risking the deal falling apart. Three weeks after we began the process, we still did not have the appraisal ordered. We were hesitant to switch lenders just because we didn't want to upset the seller's and hold up the process any longer. My buyer was referred to Chelcie by a friend and decided to give her a call. I was skeptical at first, but the listing agent and myself were both amazed at how quickly she got things moving. We had the appraisal completed and returned within 5 days of getting things started and were still able to closed on time. I will definitely be keeping Chelcie in mind for the future.
Great experience! Eric signing was simple and very effective.
Everything from first contact to closing was handled seamlessly.
Great service, quick response with updates through out.
Chelcie was on top of things - quick and communicative - and generally made the process very easy to go through. Whenever I had questions, she responded very quickly and gave good information. None of the other 4 mortgage companies I looked at really had any follow up, but with Chelcie it was great!