Customer Testimonials

Chelcie is very knowledgeable and informative! She stays in constant contact to make sure all of your needs are met, this was a quick and simple process!

easy and efficient

Professional all the way

Chelcie is excellent.

Everything

Chelcie Burns was so much help with my new mortgage. She is a great person and very good at her job. I really appreciated everything she did for me.

Great job - as usual!

Perfect transaction!

Chelcie Burns made refinancing my home an easy process. Her professionalism and excellent communications skills made the process transparent and simple to understand. Chelcie explained each step of the refinance process as it was happening. She was able to secure me a significantly lower interest rate than what I was paying through my 80/20 mortgage. I would happily recommend Chelcie to any of my friends and family who are looking for a mortgage or to refinance the one they currently have.

We had problems with our bank and a mortgage broker. Our bank never even retuned our calls or sent a preapproval letter. The mortgage broker interest rate was ridiculous for someone with our credit scores.Then we called Chelcie Burns with your company. Not only did we have our pre -approval almost immediately, also a great interest rate. The service we received was top notch. We had a VA loan that closed in 30 days. We will recommend your agent Chelcie Burns and your company to everyone. Thankyou for the phenomenal mortgage experience.

Very professional and willing to help in a timely manner.

Chelcie was so helpful to me, especially as a first time homebuyer! She was kind and never made me feel like I was bothering her. She helped explain things to me more than once.

Great communication throughout the process.

Everything! Chelcie was the best and we made our closing date in record time. She was on top of everything and is very professional. Highly recommend Chelcie for any mortgage needs!

Chelcie Burns was great with communication. As well as getting everything executed in such a timely manner. I have already given her name to a few more people.
Thanks Chelcie.

I personally liked Chelcie my loan officer because she made this journey less stressful. I will recommend her to everyone!! I’m very happy with the results!!

Chelcie was amazing!!! She was very attentive and the process was super smooth and fast!! I highly recommend her & John Adams Mortgage.

Everything went smoothly and efficiently. Chelsie always kept in contact with me and updated us every step of the way. I could always reach someone if I had any questions.

We were kept informed throughout the process. Chelcie is very knowledgeable, organized and responsive. She is a pleasure to work with.

Your communication with the borrower and agent regarding the current status of the loan, and using technology such as the videos to help explain the different steps of the mortgage process to the borrower is outstanding! A little more info at the end of the transaction would make it even better! Thanks so much to Chelcie for all her hard work!

Quick responses to issues even on the weekends while Profesional and polite. Extremely satisfied with the experience!

Chelcie Burns is amazing and works very hard to get everything done to get to closing!!

Working with Chelcie Burns was fantastic! She is thorough, efficient and kind. She kept us up-to-date on the process and explained every detail. I feel that she went above and beyond with us due to circumstances that were both out of her control and mine. I felt that she really cared and that made me feel less anxious! I felt that I had a partner in Chelcie, someone in our corner. Again, we had a wonderful experience with Chelcie. I would recommend her and John Adams to anyone in need of a mortgage.

Efficient and keeps all parties up to date.

Chelcie was absolutely fantastic through the entire process! Could not have done it without her

Chelcies willingness to continue to work
and help clients and never give up hope to get clients approved for their loans.

Excellent, excellent service by Chelcie Burns! As my loan case was very complicated with a divorce, Chelcie was amazing in her professionalism, intelligence and perseverance to get the job done in a very timely manner. This included interacting with my attorney directly and pushing though assignments daily where others were not moving. To this point, I would follow Chelcie for my next loan regardless of the mortgage company she worked for. Chelcie makes John Adams mortgage company great !!

Equally great is Mary Matthews on the sales side. Mary was incredible in working closely with the seller and Chelcie on this difficult case loan and sales. Again, like Chelcie, I will follow Mary to whatever company she is at for future real estate transactions.

Between Mary Matthews with Real Estate One and Chelcie Burns with John Adams, there sincerely isn't a better team anywhere !!

Chelcie was very good at communicating the steps that we were at in the mortgage process. Questions that arose were asked and answered efficiently.

She was very helpful and always kept me updated.

Everything from beginning to end. They helped me with everything I didn't know and made the whole thing easy. Love them...