Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   August 14, 2011 — Rated 10 out of 10 by T.D.H. Zerorez Spokane
What do you like about our products and services?

We have had our carpets cleaned on an annual basis by various companies for the past 15 years. This is the first time we have used Zerorez, however. We made our appointment using the online site, never spoke to anyone, and at the appointed time our technician was here. The technician inspected our carpet, made a few suggestions, and went about the business at hand. The technician was knowledgeable, personable, thorough and professional. The first thing we noticed that was different from other cleaners was how rapidly our carpets dried. Other companies often said carpets would be dry in 24 hours, when, in fact it was more like 72. Also we noticed the carpets literally felt as they did when they were new. Zerorez! We will only have our carpets cleaned by Zerorez in the future.

Report a concern   August 14, 2011 — Rated 10 out of 10 by K.H. Zerorez Spokane
What do you like about our products and services?

Very impressed with our serviceman. He did a great job and since our home didn't need all areas cleaned he saved us $10.00 off the quoted price. Thanks Zerorez!

Report a concern   August 14, 2011 — Rated 10 out of 10 by H.A.I.W. Zerorez Spokane
What do you like about our products and services?

The stains were gone, carpets looked like new. Tech was very knowledgable and fast

Report a concern   August 14, 2011 — Rated 9 out of 10 by J.R. Zerorez Spokane
What do you like about our products and services?

Adam and Brandon . . . they were both professional, helpful, funny, and hard workers. They are your greatest assets.

Report a concern   August 12, 2011 — Rated 10 out of 10 by L.S. Zerorez Spokane
What do you like about our products and services?

This is the first service we have had from Zerorez and we are extremely happy with the outcome. The rugs look great, and the service provided was absolutely great. Thank You Very Much.

Report a concern   August 12, 2011 — Rated 10 out of 10 by C.R. Zerorez Spokane
What do you like about our products and services?

I really liked Tyson...I felt that he gave me 100% or more. I'm happy with my carpets!

Report a concern   August 12, 2011 — Rated 10 out of 10 by M.S. Zerorez Spokane
What do you like about our products and services?

Adam did an outstanding job and I will request him on my next Zerorez service.

Report a concern   August 12, 2011 — Rated 10 out of 10 by H.C. Zerorez Spokane
What do you like about our products and services?

Cleaned soiled carpet areas that I had assumed would require replacement. Service was quick. Crew were clean.

Report a concern   August 12, 2011 — Rated 10 out of 10 by A.M. Zerorez Spokane
What do you like about our products and services?

Price, Safety, Quick Service, Friendly Technician, Excellent Stain Removal - Carpet looks great now.

Report a concern   August 12, 2011 — Rated 10 out of 10 by L.C. Zerorez Spokane
What do you like about our products and services?

Drys fast and it's a very great job......

Report a concern   August 11, 2011 — Rated 10 out of 10 by M.D.B. Zerorez Spokane
What do you like about our products and services?

Your customer service from Carlos was the best that I'v had since moving to Spokane. Carlos clearly loves his jobs and clean, well cared for carpets. From the moment he walked in the door, I knew I was in good hands. Carlos took the time to explain how to care for my carpets, offered suggestions and even told me what I didn't need to purchase at this servicing. You should be complemented on doing a great job hiring the "right" people.

Thank you again Carlos!

Report a concern   August 11, 2011 — Rated 10 out of 10 by M.T. Zerorez Spokane
What do you like about our products and services?

The carpet looks wonderful. The employee was professional, through and answered all our questions. We will most definitely have Zerorez back to clean our carpets.

Report a concern   August 11, 2011 — Rated 10 out of 10 by D.W. Zerorez Spokane
What do you like about our products and services?

I was Impressed how fast it took to get the Carpets cleaned. Before it took 4 hours! The Tile looks Great too. Thanks again!

Report a concern   August 11, 2011 — Rated 10 out of 10 by M.L. Zerorez Spokane
What do you like about our products and services?

In the past I have cleaned my carpet with our own machine and I thought it turned out well. However, I didn't realize just how clean Zerorez could get our carpet. With the first patch cleaned you could see a remarkable difference between the cleaned area and the uncleaned area. The technician was very professional and helpful. We also had our duct work cleaned and I look forward to seeing a difference when we start our furnace this winter. Thank you Zerorez.

Report a concern   August 10, 2011 — Rated 10 out of 10 by N.G. Zerorez Spokane
What do you like about our products and services?

Efficient service, on time. Bathroom tile & grout look amazing! Carpet feels so clean!

Report a concern   August 10, 2011 — Rated 10 out of 10 by B.G. Zerorez Spokane
What do you like about our products and services?

Person arrived promptly, worked efficiently, was pleasant and the carpets look great.

Report a concern   August 10, 2011 — Rated 10 out of 10 by S.R. Zerorez Spokane
What do you like about our products and services?

Our duct cleaning was amazing! I can't believe what they removed from them...no wonder I had to dust the house all the time!

Report a concern   August 10, 2011 — Rated 10 out of 10 by D.E. Zerorez Spokane
What do you like about our products and services?

Our carpet looks absolutely brand new, with the nap so"up" like when we moved in...and that was TWELVE years ago! It was so quick, no smell and dried FAST. Aaron was very informative on telling us what to expect or what MIGHT not come out and why stains do/First name removed't sometimes cause troubles. It was an amazing process and we rejoice in our "new" carpet. Thanks.

Report a concern   August 10, 2011 — Rated 10 out of 10 by C.R. Zerorez Spokane
What do you like about our products and services?

Ben was extremely professional and knowledgeable. Did an excellent job and my carpets look amazing.

Report a concern   August 10, 2011 — Rated 10 out of 10 by C.G. Zerorez Spokane
What do you like about our products and services?

Service technicians Brandon and Derreck were prompt, efficient and friendly. All my questions were answered quickly. The work was done with "no mess, no fuss". I will definately be using Zerorez again. This service was wonderful.

Report a concern   August 10, 2011 — Rated 10 out of 10 by L.T. Zerorez Spokane
What do you like about our products and services?

--very pleasant representative that explained product and charges...quick and efficient
Results were superior to any other services we have used....not a new carpet with wear patterns now looks and feels almost like new.

Report a concern   August 10, 2011 — Rated 10 out of 10 by N.M. Zerorez Spokane
What do you like about our products and services?

I liked the noticeable difference in the way the carpets looked and smelled, the technician's attention to the details, and that he did the bedroom carpet twice after stirring up the dust with the powerful fan. That was nice. He was friendly and courteous.

Report a concern   August 10, 2011 — Rated 10 out of 10 by R.M. Zerorez Spokane
What do you like about our products and services?

Fast, great feeling rug after treatment, fast drying
Tyler was great and really concentrated on the areas that were the most important to us. Thanks again. You did a great job!

Report a concern   August 10, 2011 — Rated 10 out of 10 by K.D. Zerorez Spokane
What do you like about our products and services?

I liked they you showed up at the time you said you would. The representative was very friendly and did a great job!

Report a concern   August 10, 2011 — Rated 10 out of 10 by S.N. Zerorez Spokane
What do you like about our products and services?

Patrick was so pleasant, and he explained what he was doing, or putting on the carpets. He was very professional, and really did a nice job. I would recommend Zerorez to all our friend.

Report a concern   August 10, 2011 — Rated 10 out of 10 by R.P. Zerorez Spokane
What do you like about our products and services?

Very professional job by the man you sent out. The carpet came out much cleaner than we thought would be possible.

Report a concern   August 10, 2011 — Rated 10 out of 10 by S.M. Zerorez Spokane
What do you like about our products and services?

I was really impressed by Adam, your technician. I plan on using your company again & will request Adam for sure

Report a concern   August 9, 2011 — Rated 10 out of 10 by T.B. Zerorez Spokane
What do you like about our products and services?

The result.

Report a concern   August 9, 2011 — Rated 10 out of 10 by L.D. Zerorez Spokane
What do you like about our products and services?

Your staff is polite, efficient and thorough.
In addition, my carpets are amazingly clean and new looking. I can't believe the stuff you guys can get out of carpet and your price is very reasonable

Report a concern   August 8, 2011 — Rated 10 out of 10 by D.W. Zerorez Spokane
What do you like about our products and services?

Very knowledgeable and a great job on carpets.


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