Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   December 3, 2017 — Rated 10 out of 10 by S.K. Zerorez Spokane
What do you like about our products and services?

Jose is one of the best people I have ever had out to clean our carpets! He was very professional, and you can tell he really has a passion for people. You are very lucky to have someone like him on your team. We appreciate the wonderful service! Thank you!

Response from Zerorez Spokane:

Thank you for that awesome review Shane, and we couldn't agree more with you. Jose is the very best in the business and I will share your comments with him.

Report a concern   December 3, 2017 — Rated 10 out of 10 by K.C. Zerorez Spokane
What do you like about our products and services?

Good cleaning with no chemicals, polite technicians

Response from Zerorez Spokane:

Thank you very much Kathy, we love to hear that.

Report a concern   December 3, 2017 — Rated 10 out of 10 by L.L. Zerorez Spokane
What do you like about our products and services?

Your representive Chad, did an super job..
Only 1 area will need to be redone. My stair landing, & 1 stair...
Other wise, I'm very pleased.

Response from Zerorez Spokane:

Thank you so much Laura , I will let Chad know how pleased you are with his service.

Report a concern   December 3, 2017 — Rated 10 out of 10 by C.R.P. Zerorez Spokane
What do you like about our products and services?

Your double process with the dirt extraction first followed by the soap free cleaning.

Response from Zerorez Spokane:

We are so glad to know how pleased you are with our service.

Report a concern   December 2, 2017 — Rated 10 out of 10 by J.S. Zerorez Spokane
What do you like about our products and services?

ZeroRes carpet cleaning service arrived on time and did a terrific job cleaning my 20-year old (off white, oatmeal colored) upholsteted sofa and overstuffed chair! They also did a beautiful job on our carpeting! We could see the ZeroRes difference immediately. Once completely dry, the carpet was soft to the touch and smelled fesh and clean. Unlike other (truck-mounted, steam cleaning) methods we've used in the past--it didn't feel stiff or need to be vacuumed. We will call them again!

Response from Zerorez Spokane:

We love hearing that Josette. Thank you for the kind words and for giving us a try.

Report a concern   December 2, 2017 — Rated 10 out of 10 by N.E. Zerorez Spokane
What do you like about our products and services?

0N time, and did a good job.

Response from Zerorez Spokane:

So happy to hear that Nora, we' appreciate the feedback.

Report a concern   December 2, 2017 — Rated 10 out of 10 by D.L. Zerorez Spokane
What do you like about our products and services?

Makes my house smell fresh and clean.

Response from Zerorez Spokane:

That is what it's all about, isn't it Deborah? Thank you.

Report a concern   December 2, 2017 — Rated 10 out of 10 by B.K. Zerorez Spokane
What do you like about our products and services?

The job was well done.

Response from Zerorez Spokane:

Glad to hear that Brad, thank you.

Report a concern   December 2, 2017 — Rated 10 out of 10 by J.G. Zerorez Spokane
What do you like about our products and services?

Very caring service person. Helped with suggestions on areas to clean. Works quickly and efficiently. Personable and eager to “get it right”.

Response from Zerorez Spokane:

Thank you Jonny, very glad you got to "Experience the Zerorez difference™".

Report a concern   December 2, 2017 — Rated 10 out of 10 by J.J. Zerorez Spokane
What do you like about our products and services?

Jose did a fantastic job at my house. I made sure my Mom asked for him to clean her carpets a couple of weeks later. A double thank you Jose!

Response from Zerorez Spokane:

A double thank YOU Julie, we appreciate your kind words and will share them with Jose. He is the best!

Report a concern   December 2, 2017 — Rated 10 out of 10 by D.P. Zerorez Spokane
What do you like about our products and services?

Our technician was friendly, helpful and did a great job! Thank you! We had a lot of pet issues, and feel that the problem was fixed and cleaned very well!

Response from Zerorez Spokane:

That's great to hear Dalene, we appreciate the kudos and will share the kudos with Patrick.

Report a concern   December 1, 2017 — Rated 10 out of 10 by D.O. Zerorez Spokane
What do you like about our products and services?

No residue, price, service.

Response from Zerorez Spokane:

So happy that you are happy Debra, thank you.

Report a concern   December 1, 2017 — Rated 10 out of 10 by K.S. Zerorez Spokane
What do you like about our products and services?

The finished product looked great! Josh the technician was excellent!

Response from Zerorez Spokane:

We appreciate that 10 Karin, thank you.

Report a concern   December 1, 2017 — Rated 10 out of 10 by P.D.K. Zerorez Spokane
What do you like about our products and services?

Jose and Hunter were very professional. They were awesome!

Response from Zerorez Spokane:

Thank you for the valuable feedback Patti and Don.

Report a concern   December 1, 2017 — Rated 10 out of 10 by C.R. Zerorez Spokane
What do you like about our products and services?

James was very courteous and efficient. We have always had the nicest, most reliable service from Zero Rez.

Response from Zerorez Spokane:

Thank you for the kind words and loyalty Chris.

Report a concern   November 30, 2017 — Rated 10 out of 10 by B.R. Zerorez Spokane
What do you like about our products and services?

Good service at a fair price.

Response from Zerorez Spokane:

We appreciate the feedback Bernie, thank you.

Report a concern   November 30, 2017 — Rated 9 out of 10 by C.B. Zerorez Spokane
What do you like about our products and services?

Cleaning was great and service technician was very personable.

Response from Zerorez Spokane:

We thank you for the kind words Connie.

Report a concern   November 30, 2017 — Rated 9 out of 10 by S.M. Zerorez Spokane
What do you like about our products and services?

customer service is very good . I do think sometimes the service agent might go a bit to fast and as a result the carpet does not get cleaned as good as it could be.

Response from Zerorez Spokane:

We appreciate your honest feedback Stacey. We do have our 30 day "Gotta Love It Guarantee®" should you like for us to come back out and redo any concerns that you

Report a concern   November 30, 2017 — Rated 10 out of 10 by E.M. Zerorez Spokane
What do you like about our products and services?

I always enjoy the ease of calling and having my carpets cleaned.

Response from Zerorez Spokane:

We like hearing that Lisa, thank you.

Report a concern   November 30, 2017 — Rated 10 out of 10 by K.S. Zerorez Spokane
What do you like about our products and services?

My carpet turned out really nice!

Response from Zerorez Spokane:

That's great to hear Kathy, thank you.

Report a concern   November 30, 2017 — Rated 10 out of 10 by R.K.H. Zerorez Spokane
What do you like about our products and services?

The young man who cleaned our carpets did an excellent job!

Response from Zerorez Spokane:

Thank you for the feedback Randy and Kathie, I will share the kudos with Brent.

Report a concern   November 29, 2017 — Rated 10 out of 10 by M.P. Zerorez Spokane
What do you like about our products and services?

We used Zerorez to have all our heating air ducts cleaned. The office staff was super friendly when asking about their services, costs and scheduling. After scheduling a date for this to happen, I quickly received an email from them confirming my appointment date and then the body of the email continued on about making the most of your experience to vacuum all the carpets prior to their arrival, and moving furniture etc... like I was going to have my carpets cleaned. I replied back to them about this email I received and informed them that I had booked their services to have my air ducts cleaned, not my carpet. (Although my carpet does need cleaning too.).. Their reply was that this email is formatted and goes out to everyone who books an appointment regardless of the service. They did sat it was something they are working on fixing. But let me tell you, that's ALL they need to fix. My experience with Zerorez from beginning to end was very professional and completed in a timely manner. Their communication is off the charts and provided excellent customer service. They called us ahead of their technician arriving and informed me who was coming. We are super happy with our experience with Zerorez and will definitely have them back to clean our carpets!

Response from Zerorez Spokane:

Thank you for taking the time to give us your honest feedback Marlene. We do listen, as we place customer satisfaction at the top of our priority list and are always seeking to improve. We appreciate the kind words and look forward to our next visit when we show you
"The Smarter Way to Clean Carpets™".

Report a concern   November 29, 2017 — Rated 10 out of 10 by J.J. Zerorez Spokane
What do you like about our products and services?

It helped in the high traffic area.

thank you

Response from Zerorez Spokane:

Thank you Jean, we appreciate the feedback.

Report a concern   November 29, 2017 — Rated 9 out of 10 by R.L. Zerorez Spokane
What do you like about our products and services?

Very friendly employees. Caleb was great here at the house

Response from Zerorez Spokane:

Great to hear Rob, thank you. We will let Caleb know how pleased you were with his service.

Report a concern   November 29, 2017 — Rated 10 out of 10 by C.L.S. Zerorez Spokane
What do you like about our products and services?

Friendly service. Carpets look fabulous. Done in timely fashion.

Response from Zerorez Spokane:

That is great to hear Charlie and Laurie, thank you for sharing.

Report a concern   November 29, 2017 — Rated 10 out of 10 by M.W. Zerorez Spokane
What do you like about our products and services?

Treatments for animal accidents.

Response from Zerorez Spokane:

Thank you for the awesome rating Marilyn.

Report a concern   November 29, 2017 — Rated 10 out of 10 by M.W. Zerorez Spokane
What do you like about our products and services?

Very easy to use...friendly company.

Response from Zerorez Spokane:

We appreciate the kind words Michelle, thank you.

Report a concern   November 29, 2017 — Rated 10 out of 10 by T.L.R. Zerorez Spokane
What do you like about our products and services?

They show up when they say they will and get the job done.

Response from Zerorez Spokane:

We like hearing that Todd, thank you.

Report a concern   November 29, 2017 — Rated 10 out of 10 by S.D. Zerorez Spokane
What do you like about our products and services?

Customer service is excellent.

Response from Zerorez Spokane:

Great to hear Sandy, thank you kindly.

Report a concern   November 29, 2017 — Rated 10 out of 10 by P.J.H. Zerorez Spokane
What do you like about our products and services?

GREAT JOB AND GUY WAS REALLY NICE. THANKS!

Response from Zerorez Spokane:

We appreciate the feedback Phil and Jennifer, thank you.


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