- Phone: 509-590-0022
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Client Testimonials
Excellent customer service! The gentleman who came out knew his business and worked hard and quickly!
The rep that came to my home was so friendly, knowledgeable and explained things in an easy to understand way. They looked great after!
It was easy to get an appointment. Your service was fast . My carpets look beautiful!
My carpets always look great and your employees are professional and friendly!
My carpets look and smell fantastic. AJ, was very professional, kind, and helpful. Great service.
The young man did a fine job he was very polite and went about his job in a professional way.
Knowledgeable staff (Stan). Kind & was considerate of our home.
The first and most important comment to make is the technician performing the service was excellent. He was personable, efficient, and very thorough. With great employees like the one you sent to my house, your business wil thrive.
Thanks.
First name removed
Duncan did a very good job
my carpets were really bad, cat feces in one part of the house, you could smell this going down the stairs. Austin did a very good job, he was articulate in cleaning stairs, living room and all. Austin also explained the procedures to me, which I appreciated.
Yes I would definitely use your service again, plus recommend you to others, as was to me.
Thank you so much.
First name removed R. Chandler Howell
Technicians polite and professional. Thorough explanations on what they were doing and answered any questions I had. I was glad that I didnt have to wait a long time for an appointment when I call. I didn't care for the smell the antimicrobial that was applied to airducts but it did go away just as the tech had explained to me.
Quality cleaning, courteous conduct of technicians, and effort to satisfy customer
How fast and friendly your carpet cleaners were. And that the carpet was almost dry by the time they were finished.
Fast, efficient and friendly.
Prompt, knowledgeable, carpets look great.
Carpet cleaning was fast and results look good. Dry time was moderate. Just wish you were a little less expensive
Reasonable pricing, good options, you can order online, they call to confirm, and the service is very friendly and professional.
You got the vomit stain out that the other companies could not get out. Thank you!
Nothing to improve, Zerorez is great, professional knowledgeable technician my carpet looks wonderful.
You guys did a great job and were easy to work with.
Customer services is excellent! Carpets look like new!
They were prompt and efficient!
friendly, great looking results
mY CARPETS SMELL SO CLEAN WHEN YOU DONE IT MAKES THE ENTIRE HOUSE SMELL GOOD.
Carpet looks better than I expected! Nice guy, hard worker, rooms look great, price was reasonable. We were very worried about the carpet buckling after the cleaning, but within a few hours, they all smoothed out, just as we hoped. We will call Zerorez again. Thank you.
Initially did not receive invoice electronically, but after a request by me on initial survey I recv'd follow-up by phone & copy by email Monday morning! By the way Technician Patrick Geiger was awesome dealing with a difficult cleaning job!!!!
The carpet got very clean and dried quickly
Technician Michael could not have been better. He was efficient, personable, and fair.
A problem was completely taken care of by the company. The phone gal was pleasant and a call-back on the progress was appreciated.
Our tech was amazing. Everything that could go wrong did and he kept a great attitude, kept us in communication and apologized numerous times. However, the issues were beyond his control...maintenance issues. I would highly recommend this tech, but sadly I didn’t get his name. I hope he knows how amazing he is and such great customer service. For his all day challenge while still showcasing patience and communication to us, his customers, he defiantly deserves recognition!!!
Thank you so much for your feedback, Miranda! I.will let the technician know how pleased you were with his attitude and cleaning. Have a wonderful day!

Like the fact that they don't use soap. Technitions worked fast and efficiently. Very friendly.