Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33455 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 26, 2015 — Rated 10 out of 10 by R.D. Zerorez Salt Lake City
What do you like about our products and services?

You guys know how to get things clean. :) My only complaint about this times service is that he didn't use corner protectors and all of my walls got jacked up. :( I had to mud and repaint them all.
Report a concern   February 26, 2015 — Rated 1 out of 10 by E.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Feel free to call me for a description Phone number removed
Report a concern   February 26, 2015 — Rated 10 out of 10 by M.C. Zerorez Salt Lake City
What do you like about our products and services?

Your worker got a lot of blood out of our carpet and it looks like new. They have cleaned our carpets in the past and did a great job.
Report a concern   February 26, 2015 — Rated 9 out of 10 by R.I. Zerorez Salt Lake City
What do you like about our products and services?

no chemicals
Report a concern   February 26, 2015 — Rated 10 out of 10 by B.L. Zerorez Salt Lake City
What do you like about our products and services?

Natural products - don't harm my pets or kids. Dries quickly. Residue doesn't build up as quickly as it would with soapy crap.
Report a concern   February 26, 2015 — Rated 10 out of 10 by Kaycee McCleve Zerorez Salt Lake City
What do you like about our products and services?

My carpets look and feel great!
Report a concern   February 26, 2015 — Rated 9 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

No soap in my carpet!
Report a concern   February 26, 2015 — Rated 10 out of 10 by L.C. Zerorez Salt Lake City
What do you like about our products and services?

Everything was done thoroughly and quickly.
Report a concern   February 25, 2015 — Rated 10 out of 10 by C.R. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very careful to restore my carpet the best clean it could be. He didn't rush at all. I definitely got my money's worth. Will always call them.
Report a concern   February 25, 2015 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Friendly staff, green products, fast and efficient
Report a concern   February 25, 2015 — Rated 10 out of 10 by T.S. Zerorez Salt Lake City
What do you like about our products and services?

Nice people. Good service.
Report a concern   February 25, 2015 — Rated 10 out of 10 by J.G. Zerorez Salt Lake City
What do you like about our products and services?

Our Tech Alex did a great job!
Report a concern   February 25, 2015 — Rated 10 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

The tech was very professional and my carpet looks fantastic.
Report a concern   February 25, 2015 — Rated 10 out of 10 by A.C. Zerorez Salt Lake City
What do you like about our products and services?

Prices- and great service. Your employees are super nice.
Report a concern   February 25, 2015 — Rated 8 out of 10 by S.A.H.P. Zerorez Salt Lake City
What could we do to improve?

Can't think of anything. We have been using Zerorez for several years and have been pleased. We'll continue to have you guys come back.
Report a concern   February 25, 2015 — Rated 8 out of 10 by J.T. Zerorez Salt Lake City
What could we do to improve?

I'm hoping that the Zero Residue will actually keep my carpets clean longer. I haven't had any of the carpets cleaned since I replaced all of my carpets and I'm anxious to see if your method is really better
Report a concern   February 25, 2015 — Rated 10 out of 10 by S.D. Zerorez Salt Lake City
What do you like about our products and services?

It looks good and drys fairly fast.
Report a concern   February 25, 2015 — Rated 10 out of 10 by V.G. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals
Report a concern   February 25, 2015 — Rated 8 out of 10 by B.O. Zerorez Salt Lake City
What could we do to improve?

Communicate better. I wasnt informed the 100sq of tile had to be in one
area. I was hoping to have two bathroom floors done and was only able to do one.Didnt make much sense to me. Also with the special I was suppose to receive a Boondox card . That was not given.However Chris Sorenson was very helpful and did a good job.
Report a concern   February 25, 2015 — Rated 8 out of 10 by J.W. Zerorez Salt Lake City
What could we do to improve?

The hardest part was getting an appointment made.
Report a concern   February 25, 2015 — Rated 6 out of 10 by J.G. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Rep was 2 hrs late.
Report a concern   February 25, 2015 — Rated 5 out of 10 by J.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I didn't get anyone at the call center to answer my call until the 5th or 6th try. Even after leaving a message no one called me back. I was going to go with a different company, but someone answered on my last attempt. You really need to improve that, or I can't recommend you to anyone else.
Report a concern   February 25, 2015 — Rated 10 out of 10 by S.N. Zerorez Salt Lake City
What do you like about our products and services?

good service
Report a concern   February 25, 2015 — Rated 10 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

It seems to last longer than other companies.
Report a concern   February 25, 2015 — Rated 8 out of 10 by L.A.R.W. Zerorez Salt Lake City
What could we do to improve?

There was just one strip of carpet (10 inches by 30 inches) that was missed and we are having to call them back in. Other than that, good job.
Report a concern   February 25, 2015 — Rated 4 out of 10 by T.A. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Your employee did not put our vents back in the right places so now we have to replace them and fix the brand new ones we just put in. Not professional in any way.
Report a concern   February 25, 2015 — Rated 7 out of 10 by J.S. Zerorez Salt Lake City
What could we do to improve?

The cost all said and done was double what I antcipated.
I was expectng better results as the before and after condition was not as contrasting as I had hoped.
Report a concern   February 25, 2015 — Rated 10 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

Got the capets cleaned and the worker was very imformative with what he had to do.It did take awhile to dry. But was satisfied with the work
Report a concern   February 25, 2015 — Rated 10 out of 10 by C.U. Zerorez Salt Lake City
What do you like about our products and services?

Excellent results by exceptional service people! They are always very neat and organized as they work. It is a pleasure to have them in my home and I'm always happy with the results.
Report a concern   February 25, 2015 — Rated 10 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

Everything!!!! I love how clean my carpets are after they've been cleaned!!!!

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