What our clients think of us!

I had my tile and grout cleaned in my kitchen. I wish I had taken before and after photo's because it doesn't look any different. My grout was a lighter gray and it was pretty dark and dirty before I had it done. Once the guy finished it took some time to dry and it looked the same. There were a few spots that came a little lighter but overall it still looks dirty. Also in some spots my grout cracked and came completely out. I was hoping when I spend that much money that it would look cleaner. It just looked like a nice mop job that I could've done myself. I definately will not pay for that again or recommend that anyone have it done.

Carpet looks great! Service was excellent!

Carpets dry quickly. No residue or strong odor. Professional, experienced staff. Technician was on time and did a fantastic job.

Very professional great job and it removed Ty- dye from are carpet amazing job

We still have some brown color areas although it has somewhat lightened. Is that from the solution you use? I do have a recommendation that service people keep their booties on til they exit when they are finished. I have shoe prints on my hardwood floors. David was friendly and diligent.

Couldn't get most of my stains out and prices are high.

Great technician who really cared about his work

Very good service and carpet looks great. The hall which gets lots of traffic came very clean!

Professional and polite.

some of your prices for a piece of carpet in the polay room is all too high

My tile and grout look great after being cleaned. Jimmie was very thorough and professional. It was a good experience.

Friendly. Easy to schedule. Reasonable pricing. Love how clean my carpets are!

We wanted and had been given a morning appointment. However we received two calls telling us of delays that totaled about two hours so that our appointment didn't start until after lunch.
I don't know how you can better control that, but it is annoying to the customer.
Otherwise your service rep did a very good job.

Great service at great prices. Technicians that know what they're doing.

I was impressed that Dean knew and explained the products well. Everything he said about them worked. It is so refreshing to have someone in your home that is happy to do the work, and genuinely concerned about my problems. He is an active listener.

Our carpets are always thoroughly clean---a new level of clean compared to what we have experienced with other carpet cleaners. This would indicate quality products and cleaning methods.
The young man who cleaned our carpets (Christian) was very knowledgeable, thorough, accommodating and polite.
We did have a couple of stains that didn't come out and some areas that didn't clean up as well as I had hoped but it was explained that with wear carpet fibers stretch or compress? and become harder to clean over time.

Effectiveness

I am very pleased with the zerorez carpet cleaning. I'm sure I will use you again . When the floors are clean the whole house looks clean. Your carpet cleaner always aim to please . Thank you again.

The serviceman was very helpful in explaining how things work and how well the products clean the carpet. He even showed me what he did and how the dirt came up to quickly!

Fast easy no smell and friendly cleaners.

No odor, quick drying, good service

Fewer chemicals
Friendly staff

I like the results. Zerorez's cleaning seems to be thorough and I like how long it stays clean afterwards. Your methods really reduce the frequency in which I need to clean our carpets.

My carpet is clean. The technician was careful about covering his shoes each time he came into the house. He was careful to protect my walls from any damage from the hose. The price was reasonable. I felt like the technician went the extra mile to listen to me and do what I asked. I had a rug I wanted cleaned as well and he found the correct way to clean it. They were on time for my appointment.

I paid a lot of extra money to treat some pet stains and the stains came out and look great but the carpet is still wet two days later and it smells really rotten now.

Time was put later than originally scheduled. After revised time came, there was no word that it would be later, until I called. As soon as tech came, he started lowering expectations and seemed in a great hurry to be anywhere but here.

My carpets are really clean they look like new. Already recommended them to my friends

I like that there are no chemicals and the carpets are anaxinly clean

Friendly, knowledgeable service that resulted in carpets that look almost new.

Friendly, competent technicians, safe cleaning products, multiple services offered