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based on 33738 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It does the job. My experience with the technicians is always positive.
The pretreatment really helped pull years of dust and dirt out of our carpets. I also like that you use pretreated water and don't
leave soaps behind. While I did have a few dark/brown spots come back the next day, that was to be expected as the padding was certainly very dirty and seeped back up the next day. As our carpets were years dirty, I was still very pleased with the amazing results.
Very happy with this company!
You do what you say you will do and when you say you will be here you are. I VALUE THAT.
You got the spots no one else could
Very friendly and considerate. Did a great job.
The work was done in a timely and efficient manner.
No apparent residue and results were very good. Great technician and very polite.
The cleaning was great, no chemical odors or sticky residues remained, the dog pee spots are like they never happened, and the carpet was dry within 12 hours. The customer service was wonderful -- Cory was friendly, knowledgeable and competent. A great experience all around.
Carpet looks and feels clean with no soaps
Everything was fine except our xcarpets were still wet the next morning.
No soap quick drying
Corner protection for the hose being dragged through the house. Friendly tech
your service has been great! you techs are friendly and very accomadating. their work is very good. they are on time and work quickly. they listen to your concerns and answer questions.
Best carpet cleaning I have ever had done. My carpet was pretty bad and I'd been thinking that I needed to replace it. You have saved us hundreds of dollars and th floor looks GREAT! Your technician was great to work with. We appreciated his willingness to do whatever we felt was necessary.
Ability to handle high rise carpet cleaning.
cleanest carpet cleaning we have ever had. Eldon was very nice and did a great job.
Technition was knowledgable and professional. Carpets looked very good after being cleaned. No complaints
Very professional. Technician was well trained. Friendly and polite. Did an excellent job. He should be recognized for the high standard of work he does.
The gentleman named Roy was very nice, knowledgeable and discussed proper cleaning techniques. He didn't try to upscale which was nice for a change.
I loved my technician! He was very friendly and accommodating.
You made it right when it wasn't done right the first time.
Your cleaning products make most carpets look new.
Roy Altop is the best!!
My carpets are amazingly clean!
Dried super fast!
The young man that was here did a very good. We thank you all for a wonderful job.
Drying time of the carpets
great looking carpets and great employee!!
I wish the carpet would have come cleaner. I'm not sure you can do anything the service guy tried really hard I am afraid that we need some chemicals to really clean the dirt. I don't think pressurized water was up to the task.
Cleaning was done well and efficiently
The young man was very polite and wanted to make sure that I was happy with the job he had been. I was Happy and satisfied with the job you were done. Thank you for your service.
I like the calls keeping me posted on the arrival time of the agent. The agent was very agreeable and stayed an extra hour to clean 3 wool Middle Eastern rugs. One of the rugs 'bled' colors. Is there a way to clean the bleeding?