Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33498 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 3, 2015 — Rated 10 out of 10 by Linda Callister Zerorez Salt Lake City
What do you like about our products and services?

working with Ryan was great. He explained everything and did a great job. I am pleased and will call again. Linda

Report a concern   November 2, 2015 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

on time, protect corners, odorless product, polite employees

Report a concern   November 2, 2015 — Rated 10 out of 10 by Tonya Trimble Zerorez Salt Lake City
What do you like about our products and services?

We have always been happy with zerorez. We will always use them. Product and people are great.

Report a concern   November 2, 2015 — Rated 10 out of 10 by F.C. Zerorez Salt Lake City
What do you like about our products and services?

Great technician who did an excellent job on my carpets and basement cement floor. He explained how Zerorez works and answered any questions I had for him.

Report a concern   November 2, 2015 — Rated 10 out of 10 by Bill Zerorez Salt Lake City
What do you like about our products and services?

Carpet looks great. Professional service and good availability.

Report a concern   November 2, 2015 — Rated 8 out of 10 by L.T. Zerorez Salt Lake City
What could we do to improve?

Be on time for appointment.

Report a concern   November 2, 2015 — Rated 8 out of 10 by M.B. Zerorez Salt Lake City
What could we do to improve?

We stated 4 times to 4 different people that we could not have anyone arrive earlier than 3PM to begin cleaning the office because we still had patients until 3PM. There was a huge disconnect with communication from the scheduler, estimator, and the confirming person. Each called and stated that the cleaner would arrive earlier and we had to explain over and over again that we could not start earlier than 3PM..

Report a concern   November 2, 2015 — Rated 10 out of 10 by K.P. Zerorez Salt Lake City
What do you like about our products and services?

the way my stairs look Iam very pleased.

Report a concern   November 2, 2015 — Rated 10 out of 10 by Cheri Cornaby Zerorez Salt Lake City
What do you like about our products and services?

I have used your company for the past several years. Those technicians that have cleaned our carpet have all been very courteous and professional. My carpet looks great! The technician (Ricardo Fernandez) that cleaned our carpet on 10/31 was exceptional and very courteous and my carpet looks great. He checked with me as each room was cleaned to make sure I was satisfied and was very clear as he explained the various options available and reviewed each option I chose before I paid for the services. Those you employ exemplify the integrity of your company and the way Zerorez does business. Thank you! CC

Report a concern   November 2, 2015 — Rated 10 out of 10 by H.L. Zerorez Salt Lake City
What do you like about our products and services?

The carpets were very clean and didn't take very long.

Report a concern   November 2, 2015 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

Arrived on time; cleaned all carpet areas very well. My only negative comment is how wet the carpet was afterwards and it stayed fairly wet for 2 days. That seemed like a long time to be wet. But the service and the technician were great. Thanks.

Report a concern   November 2, 2015 — Rated 10 out of 10 by R.A.A.P. Zerorez Salt Lake City
What do you like about our products and services?

Carpet cleans up so well. And also dries pretty quickly compared to other carpet cleaning companies. Customer service is awesome. Friendly on the phone and great tech guy.

Report a concern   November 2, 2015 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

MY CARPETS LOOK FANTASTIC AFTER THE SERVICE AND THE TECH EXPLAINS CERTAIN QUESTIONS. THEY ARE ALWAYS POLITE.

Report a concern   November 2, 2015 — Rated 10 out of 10 by Jaylynn Robison Zerorez Salt Lake City
What do you like about our products and services?

Your cleaning method is the best. Your service people are helpful and friendly and discuss all cleaning options without pressure. Our carpets always look beautiful after a cleaning and stay that way much longer than other methods we've tried.

Report a concern   November 1, 2015 — Rated 10 out of 10 by N.H. Zerorez Salt Lake City
What do you like about our products and services?

Rees got my rust stains out of my carpet. They look beautiful! I like the MicroSeal 7-yr warranty!

Report a concern   November 1, 2015 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

Cory was awesome! Explained the benefits of the service and totally removed the orders left over from 5 kids having the flu! Very professional and my youngest kids napped through the service!

Report a concern   November 1, 2015 — Rated 9 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

good service

Report a concern   November 1, 2015 — Rated 10 out of 10 by Joel Ellowitz Zerorez Salt Lake City
What do you like about our products and services?

Zerorez has been in my home approx 7 times to clean during the exit of my basement tenant. They have always been professional and stayed on task until completion. I seek out Zerorez because of their consistency and professionalism. I like the fact that they leave very little residue and it dries quickly. Thanks,
Joel Ellowitz

Report a concern   November 1, 2015 — Rated 9 out of 10 by L.G. Zerorez Salt Lake City
What do you like about our products and services?

I

Report a concern   November 1, 2015 — Rated 10 out of 10 by K.P. Zerorez Salt Lake City
What do you like about our products and services?

That you were on time and that the carpets were cleaned well.

Report a concern   November 1, 2015 — Rated 10 out of 10 by G.G. Zerorez Salt Lake City
What do you like about our products and services?

Your technician was very personal, professional, and extremely courteous.

Report a concern   October 31, 2015 — Rated 9 out of 10 by R.G. Zerorez Salt Lake City
What do you like about our products and services?

My carpet looks almost good as new!

Report a concern   October 31, 2015 — Rated 10 out of 10 by B.B. Zerorez Salt Lake City
What do you like about our products and services?

Your people are on time, friendly, and they do a great job and clean up after themselves.

Report a concern   October 31, 2015 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

Professional staff! Great job!

Report a concern   October 31, 2015 — Rated 9 out of 10 by L.R. Zerorez Salt Lake City
What do you like about our products and services?

They worked and your tech was on time.

Report a concern   October 31, 2015 — Rated 8 out of 10 by C.N. Zerorez Salt Lake City
What could we do to improve?

your service guys are all really great - nice and friendly and effecient.
Your phone answering service is terrible.

Report a concern   October 31, 2015 — Rated 10 out of 10 by M.O.D.K. Zerorez Salt Lake City
What do you like about our products and services?

Quick, efficient, clean

Report a concern   October 31, 2015 — Rated 10 out of 10 by L.M. Zerorez Salt Lake City
What do you like about our products and services?

My carpets come clean and stay clean for a lot longer than when I use other companies. The technicians are very friendly

Report a concern   October 31, 2015 — Rated 0 out of 10 by E.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Most of the bigger stains are gone, but I can still see the darkness of the higher traffic areas. I don't feel like any of that was taken out with the cleaning

Report a concern   October 31, 2015 — Rated 10 out of 10 by T.T. Zerorez Salt Lake City
What do you like about our products and services?

environmentally friendly


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