Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33504 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 2, 2016 — Rated 10 out of 10 by K.H. Zerorez Salt Lake City
What do you like about our products and services?

Willingness, you didn't smell like smoke, you answered my questions, you were helpful! Thank you

Report a concern   February 2, 2016 — Rated 10 out of 10 by Jrd Rentals Zerorez Salt Lake City
What do you like about our products and services?

It is the best cleaning we have seen and your service person was prompt and did a great job.

Report a concern   February 2, 2016 — Rated 10 out of 10 by Helen Anderson Zerorez Salt Lake City
What do you like about our products and services?

I was very pleased with every thing, I recommended you to my son, to have his carpet cleaned. His name is Clay Anderson.

Report a concern   February 2, 2016 — Rated 7 out of 10 by A.J.W. Zerorez Salt Lake City
What could we do to improve?

The young man who cleaned my carpets last week had some bad luck, which happens to everyone. He got stuck trying to pull into a separate garage that would have allowed him to use his hose better. That was not his fault. However, it took my 13 year-old son and myself as well as your technician an hour to get unstuck so he could clean. At that time it was 5:00 pm. He was rushed to do a good job because he had such a long drive back to your office in Salt Lake and then back to his home. He told me he would be doing a fast job. A flight of stairs and three rooms were cleaned in 40 minutes. They were soaking wet when he left. I know that is the slogan of zero rez that you don't leave any water behind. I asked if we could reschedule so he could do the job well and make it worth my money. I paid over $200 to have this done. He told me he might as well get the job done while he was all the way down in Mapleton. Yes the job was done, but it wasn't what I am used to with zero rez. I was disappointed with the outcome and don't feel like my carpets were cleaned the best.

Report a concern   February 2, 2016 — Rated 6 out of 10 by K.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Knocked picture off the wall, broke the glass. No effort to fix or replace.

Report a concern   February 1, 2016 — Rated 10 out of 10 by M.L. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very professional & did a wonderful job! Thank you.

Report a concern   February 1, 2016 — Rated 7 out of 10 by J.T. Zerorez Salt Lake City
What could we do to improve?

I understand the minimum $100 charge is more for cost efficiency but sometimes I just have 1 area that needs to be cleaned. At those times, I hire someone else to come in. Sometimes I use that company for other cleaning needs because they can customize what I need not what I HAVE to pay to get them to my door.

Report a concern   February 1, 2016 — Rated 10 out of 10 by Michelle Platt Zerorez Salt Lake City
What do you like about our products and services?

No soap residue, cleans the carpets so well, I can see a difference (a clean line :)Great service tech!

Report a concern   February 1, 2016 — Rated 10 out of 10 by S.L. Zerorez Salt Lake City
What do you like about our products and services?

I love that there is no chemical smell. There really is no residue left behind. The employees have always been helpful, kind and pleasant to work with.

Report a concern   February 1, 2016 — Rated 10 out of 10 by A.D. Zerorez Salt Lake City
What do you like about our products and services?

The carpet cleaners did a very good job in removing dirt stains

Report a concern   February 1, 2016 — Rated 7 out of 10 by J.J. Zerorez Salt Lake City
What could we do to improve?

Having trouble getting out butter stains.

Report a concern   February 1, 2016 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

Because they do a great job

Report a concern   February 1, 2016 — Rated 9 out of 10 by S.H. Zerorez Salt Lake City
What do you like about our products and services?

Friendly, helpful, knowledgeable

Report a concern   February 1, 2016 — Rated 10 out of 10 by Eric Davis Zerorez Salt Lake City
What do you like about our products and services?

Friendly.
Easy to schedule.
Nice associate.
Good work. Carpets look great.

Report a concern   January 31, 2016 — Rated 9 out of 10 by B.S. Zerorez Salt Lake City
What do you like about our products and services?

The technician was friendly and courtious.

Report a concern   January 31, 2016 — Rated 9 out of 10 by K.M. Zerorez Salt Lake City
What do you like about our products and services?

You did a great job cleaning my tile. The gentleman who cleaned my tile was friendly and nice to work with.

Report a concern   January 31, 2016 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

The technicians were great and did a thorough job and answered all of my questions.
I am very happy with my clean carpets

Report a concern   January 31, 2016 — Rated 10 out of 10 by C.W. Zerorez Salt Lake City
What do you like about our products and services?

They do a good job

Report a concern   January 31, 2016 — Rated 10 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

No residue, and that he was able to clean our shower.

Report a concern   January 31, 2016 — Rated 10 out of 10 by Gene Smith Zerorez Salt Lake City
What do you like about our products and services?

Very friendly staff and carpets look & smell amazing.

Report a concern   January 31, 2016 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

Always very pleased with results. Service rep was wonderful.

Report a concern   January 31, 2016 — Rated 10 out of 10 by M.T. Zerorez Salt Lake City
What do you like about our products and services?

Value is No. 1. Loved the thorough and quick job. I will use you in the future!

Report a concern   January 31, 2016 — Rated 10 out of 10 by L.W. Zerorez Salt Lake City
What do you like about our products and services?

Everyone was very friendly, and my area rug was cleaned well and on time as promised.

Report a concern   January 31, 2016 — Rated 10 out of 10 by Dave Mecham Zerorez Salt Lake City
What do you like about our products and services?

pro attitude and knowledge Jimmy knows product cleaning. I won't use anyone else for cleaning carpet, tile period. Thanks Zerorez.

Report a concern   January 31, 2016 — Rated 10 out of 10 by Jeanette Gravette Zerorez Salt Lake City
What do you like about our products and services?

Technician was fabulous! Made sure I was pleased with his work.

Report a concern   January 31, 2016 — Rated 10 out of 10 by Lois Jones Zerorez Salt Lake City
What do you like about our products and services?

This is the first time we have used Zerorez and feel that the carpet looks very good and the grout looks fabulous!

Report a concern   January 31, 2016 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

There is zerorez after the job is done. carpets dry quickly. Technicians are great. care is taken to protect walls from damage.

Report a concern   January 30, 2016 — Rated 9 out of 10 by C.K. Zerorez Salt Lake City
What do you like about our products and services?

The cleaning was excellent as always. Your technicians were polite and respected my home. Thank you

Report a concern   January 30, 2016 — Rated 10 out of 10 by A.W. Zerorez Salt Lake City
What do you like about our products and services?

Great service; great product. I only use Zero Res. it saves my carpet.

Report a concern   January 30, 2016 — Rated 9 out of 10 by Ada Goodworth Zerorez Salt Lake City
What do you like about our products and services?

The price was great and Zeroez was very willing to work around my schedule. My old (10 years at least) carpet looks super. They even got our a large paint stain that I had had professionally cleaned before.


Privacy Policy