Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33720 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 19, 2018 — Rated 4 out of 10 by F.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Overpriced.

Report a concern   September 18, 2018 — Rated 10 out of 10 by C.P. Zerorez Salt Lake City
What do you like about our products and services?

The technicians are always so helpful and trust worthy.

Report a concern   September 18, 2018 — Rated 10 out of 10 by S.D. Zerorez Salt Lake City
What do you like about our products and services?

Always smiling and hard worker. Good job! Thanks boys

Report a concern   September 18, 2018 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

I liked that the carpets were super clean and dry in just a few hours! They look like new.

Report a concern   September 18, 2018 — Rated 10 out of 10 by M.E. Zerorez Salt Lake City
What do you like about our products and services?

The service was great, on time, fantastic job when completed.

Report a concern   September 17, 2018 — Rated 10 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look good and it was done in a timely manner.

Report a concern   September 17, 2018 — Rated 4 out of 10 by K.N. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The grout cleaning was really spotty. Part of it looked like it wasn't even done at all. I was really disappointed that I was charged $89 for something that I still have to do myself now.

Report a concern   September 17, 2018 — Rated 10 out of 10 by K.P. Zerorez Salt Lake City
What do you like about our products and services?

Service was quick and efficient and my carpets look great! I will definitely use them again in the future!

Report a concern   September 17, 2018 — Rated 10 out of 10 by D.K. Zerorez Salt Lake City
What do you like about our products and services?

The technician was prompt, thorough and concerned that my questions and concerns were addressed satisfactorily. His work was efficiently done and very professional. I loved my clean carpets and the refreshed look it gave my home.

Report a concern   September 16, 2018 — Rated 7 out of 10 by M.K. Zerorez Salt Lake City
What could we do to improve?

Narrow the time frame of the visit.

Report a concern   September 16, 2018 — Rated 10 out of 10 by Dana Smith Zerorez Salt Lake City
What do you like about our products and services?

Nour (our technician) is phenomenal! He does an EXCELLENT job. The zerorez cleaning system is the best. We use no one else!

Report a concern   September 16, 2018 — Rated 10 out of 10 by R.N. Zerorez Salt Lake City
What do you like about our products and services?

Very polite and professional and explained what they were doing

Report a concern   September 16, 2018 — Rated 10 out of 10 by Kim Rogers Zerorez Salt Lake City
What do you like about our products and services?

He did a great gob! Was pleased with the service. He was very knowledgeable about the products that he used on our tile and carpet.

Report a concern   September 16, 2018 — Rated 10 out of 10 by L.P. Zerorez Salt Lake City
What do you like about our products and services?

The cleaners are very courteous and personable.

Report a concern   September 16, 2018 — Rated 10 out of 10 by H.L. Zerorez Salt Lake City
What do you like about our products and services?

Carpets have never looked better!

Report a concern   September 16, 2018 — Rated 10 out of 10 by E.K. Zerorez Salt Lake City
What do you like about our products and services?

I would recommend Zerorez to anyone!

Report a concern   September 16, 2018 — Rated 7 out of 10 by E.M. Zerorez Salt Lake City
What could we do to improve?

It took over 12 hours to dry. The stairs had some paint scraped off from the rubbing of the equipment.

Report a concern   September 16, 2018 — Rated 9 out of 10 by D.W. Zerorez Salt Lake City
What do you like about our products and services?

No residue

Report a concern   September 16, 2018 — Rated 10 out of 10 by L.T. Zerorez Salt Lake City
What do you like about our products and services?

He was friendly and professional. I felt very comfortable having him in my home. And my carpets look and smell wonderful.

Report a concern   September 16, 2018 — Rated 10 out of 10 by K.T. Zerorez Salt Lake City
What do you like about our products and services?

Professional and knowledgeable. My carpets are beautiful and the technition was friendly and focused on his task. A very happy experience.

Report a concern   September 16, 2018 — Rated 10 out of 10 by P.C. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez got out the pet stains we had on our carpets. No other company has been able to do it. The technician was professional and knowledgeable. Definitely will use them again and highly refer them.

Report a concern   September 16, 2018 — Rated 10 out of 10 by Melissa Cannon Zerorez Salt Lake City
What do you like about our products and services?

Technician was friendly and took the time to do a thorough job. Seemed to care about my house and taking care not to do any damage.

Report a concern   September 15, 2018 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

Roy is the best technician I've had since I started using ZeroRez. The carpets look great and were actually dry in a few hours, as you advertise.

Report a concern   September 15, 2018 — Rated 10 out of 10 by J.L. Zerorez Salt Lake City
What do you like about our products and services?

The technician really seemed to do a good, thorough job and know the business.

Report a concern   September 15, 2018 — Rated 10 out of 10 by D.N. Zerorez Salt Lake City
What do you like about our products and services?

Clean results, low odor, polite service people.

Report a concern   September 15, 2018 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

Technician always arrives in uniform in a company logo truck, on time, and is very pleasant. Equipment is very clean, corner protectors used for walls and furniture. Technician goes over the cleaning to be done, works efficiently, and does a very thorough cleaning of carpet and tile. There is no chemical or “fragrance” odor, carpets are soft and dry within a couple of hours. We have had ZeroRez clean our carpets and tile annually for 8 years. We are very pleased with the company and service, and happy to recommend!

Report a concern   September 15, 2018 — Rated 10 out of 10 by N.Y. Zerorez Salt Lake City
What do you like about our products and services?

Victor was all business. He got the job done efficiently & did an excellent job.

Report a concern   September 15, 2018 — Rated 10 out of 10 by M.D. Zerorez Salt Lake City
What do you like about our products and services?

They came on time and did a great job and were very easy to work with. I was pleased with the entire process and the carpet.

Report a concern   September 14, 2018 — Rated 10 out of 10 by A.A. Zerorez Salt Lake City
What do you like about our products and services?

Good service. No residue. Quick drying. Friendly reliable service

Report a concern   September 14, 2018 — Rated 10 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

Great service! Technician was friendly and helpful!


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