Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33716 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 3, 2018 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

Dante Farrell, Zerorez Technician, was excellent. He did a very nice job, and I would recommend him and your company without hesitation. Appointment reminders and updates were timely and appreciated. Thanks so much.

Report a concern   December 3, 2018 — Rated 9 out of 10 by P.B. Zerorez Salt Lake City
What do you like about our products and services?

Thought the tech did a great job and seemed to be helpful in suggestions made to do spot cleaning, etc. in the future.

Report a concern   December 3, 2018 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

Everyone is friendly and a great job cleaning.

Report a concern   December 3, 2018 — Rated 10 out of 10 by T.H. Zerorez Salt Lake City
What do you like about our products and services?

Very friendly and informative. The carpets look great and feel great.

Report a concern   December 2, 2018 — Rated 10 out of 10 by S.O. Zerorez Salt Lake City
What do you like about our products and services?

i like the cleaning method and the service technicians were pleasant and efficient. I wish the other products they try to sell you were mentioned when i made the appointment and talked about the price.

Report a concern   December 2, 2018 — Rated 8 out of 10 by T.N. Zerorez Salt Lake City
What could we do to improve?

I thought the men did a good job. It was just a touchup, but i appreciate their work. The carpet looks great both in the frontroom and bedrooms. Thanks to those two young men.

Report a concern   December 2, 2018 — Rated 10 out of 10 by L.M. Zerorez Salt Lake City
What do you like about our products and services?

Excellent product and service!

Report a concern   December 2, 2018 — Rated 10 out of 10 by Tom Chapman Zerorez Salt Lake City
What do you like about our products and services?

They were on time, professional, did a good job.

Report a concern   December 2, 2018 — Rated 10 out of 10 by L.M. Zerorez Salt Lake City
What do you like about our products and services?

We appreciated Matt's professional attitude. Not only did he do a great job but was kind and respectful! That means a lot in today's world.👍👍☺👍👍

Report a concern   December 2, 2018 — Rated 10 out of 10 by Kelly Erickson Zerorez Salt Lake City
What do you like about our products and services?

Got it done quickly and efficiently and it turned out great. Thank you.

Report a concern   December 1, 2018 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez is 100% better than Stanley Steemer!

Report a concern   December 1, 2018 — Rated 10 out of 10 by A.G. Zerorez Salt Lake City
What do you like about our products and services?

Environmentally friendly process. Budget friendly prices. Trained workers. Carpet stay cleaner longer.

Report a concern   December 1, 2018 — Rated 10 out of 10 by J.A. Zerorez Salt Lake City
What do you like about our products and services?

Very good service!

Report a concern   December 1, 2018 — Rated 10 out of 10 by Thomas Paskvan Zerorez Salt Lake City
What do you like about our products and services?

My carpets look fabulous!!

Report a concern   December 1, 2018 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

I love Zerorez! We have been using this company for years. My carpets look great, and the process of cleaning them is fast.

Report a concern   December 1, 2018 — Rated 0 out of 10 by M.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

i dont know, my parents were just not pleased with the service.

Report a concern   December 1, 2018 — Rated 10 out of 10 by B.M. Zerorez Salt Lake City
What do you like about our products and services?

The service person was fast, friendly and explained the process. My carpets look great.

Report a concern   November 30, 2018 — Rated 7 out of 10 by R.H. Zerorez Salt Lake City
What could we do to improve?

Crazy quick, but that led me to believe it wasn’t as thorough a cleaning as perhaps it could be. Also came literally at the end of the window of time. 8-12. Showed up at 11:40. That really messed with our schedules. It wasn’t a bad experience just not a great one. I feel like I got a discounted rate job but then again, that’s also what I paid for since we used the food drive discount. The carpets really don’t appear to be that clean though.

Report a concern   November 30, 2018 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

very quick and professional.

Report a concern   November 30, 2018 — Rated 10 out of 10 by L.F. Zerorez Salt Lake City
What do you like about our products and services?

I liked the fact that I was informed all along the way as to when to expect my techs. It wasn't like some places that give you a four or five hour window and then they show up five minutes after the fifth hour. I was called the day before and again when they were on their way, which I really appreciated. I also appreciated the fact that you could tell Don wasn't happy unless I was happy. He even came back because I had a couple of spots that didn't come out the first time. When I called I wasn't sure if there was anything we could do. Maybe they just weren't going to come out. They came out the second time around though and the couch looks great.

Report a concern   November 30, 2018 — Rated 10 out of 10 by T.S. Zerorez Salt Lake City
What do you like about our products and services?

Technician was knowlagable, friendly, explained everything clearly, explained optional services but didn’t push them on you. On time and always smoked

Report a concern   November 30, 2018 — Rated 10 out of 10 by R.L. Zerorez Salt Lake City
What do you like about our products and services?

We have already responded to a survey.

Report a concern   November 30, 2018 — Rated 10 out of 10 by P.M. Zerorez Salt Lake City
What do you like about our products and services?

The technician was on time and very informative. Worked very hard. Was efficient and pleasant to work with. The carpet looks great and we are very pleased with the finished product. Thank you for your professionalism.

Report a concern   November 30, 2018 — Rated 1 out of 10 by B.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The carpet still smells. Try cleaning it one more time

Report a concern   November 30, 2018 — Rated 10 out of 10 by V.S.O. Zerorez Salt Lake City
What do you like about our products and services?

High quality work! Very good tech! Professional, yet friendly! Knowledgeable! Thorough! Got everything clean, even some spots I didn't think would come clean!

Report a concern   November 30, 2018 — Rated 10 out of 10 by C.P. Zerorez Salt Lake City
What do you like about our products and services?

I liked the guy that showed up to clean and i like how he gabe me recommendations on products to put on my carpet. I thought the carpet coating was a little pricey though.

Report a concern   November 30, 2018 — Rated 10 out of 10 by R.A. Zerorez Salt Lake City
What do you like about our products and services?

No residue. Chad did a very good job for us. Friendly and professional.

Report a concern   November 30, 2018 — Rated 10 out of 10 by R.H. Zerorez Salt Lake City
What do you like about our products and services?

Carpet looks great

Report a concern   November 30, 2018 — Rated 10 out of 10 by J.D.N. Zerorez Salt Lake City
What do you like about our products and services?

Knowledgeable technicians and great cleaning system.

Report a concern   November 30, 2018 — Rated 10 out of 10 by Ron Thrapp Zerorez Salt Lake City
What do you like about our products and services?

Great job on a really dirty carpet and terrific customer service, many thanks to Fernando.


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