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based on 33716 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thought the tech did a great job and seemed to be helpful in suggestions made to do spot cleaning, etc. in the future.
Everyone is friendly and a great job cleaning.
Very friendly and informative. The carpets look great and feel great.
i like the cleaning method and the service technicians were pleasant and efficient. I wish the other products they try to sell you were mentioned when i made the appointment and talked about the price.
I thought the men did a good job. It was just a touchup, but i appreciate their work. The carpet looks great both in the frontroom and bedrooms. Thanks to those two young men.
Excellent product and service!
They were on time, professional, did a good job.
We appreciated Matt's professional attitude. Not only did he do a great job but was kind and respectful! That means a lot in today's world.👍👍☺👍👍
Got it done quickly and efficiently and it turned out great. Thank you.
Zerorez is 100% better than Stanley Steemer!
Environmentally friendly process. Budget friendly prices. Trained workers. Carpet stay cleaner longer.
Very good service!
My carpets look fabulous!!
I love Zerorez! We have been using this company for years. My carpets look great, and the process of cleaning them is fast.
i dont know, my parents were just not pleased with the service.
The service person was fast, friendly and explained the process. My carpets look great.
Crazy quick, but that led me to believe it wasn’t as thorough a cleaning as perhaps it could be. Also came literally at the end of the window of time. 8-12. Showed up at 11:40. That really messed with our schedules. It wasn’t a bad experience just not a great one. I feel like I got a discounted rate job but then again, that’s also what I paid for since we used the food drive discount. The carpets really don’t appear to be that clean though.
very quick and professional.
I liked the fact that I was informed all along the way as to when to expect my techs. It wasn't like some places that give you a four or five hour window and then they show up five minutes after the fifth hour. I was called the day before and again when they were on their way, which I really appreciated. I also appreciated the fact that you could tell Don wasn't happy unless I was happy. He even came back because I had a couple of spots that didn't come out the first time. When I called I wasn't sure if there was anything we could do. Maybe they just weren't going to come out. They came out the second time around though and the couch looks great.
Technician was knowlagable, friendly, explained everything clearly, explained optional services but didn’t push them on you. On time and always smoked
We have already responded to a survey.
The technician was on time and very informative. Worked very hard. Was efficient and pleasant to work with. The carpet looks great and we are very pleased with the finished product. Thank you for your professionalism.
The carpet still smells. Try cleaning it one more time
High quality work! Very good tech! Professional, yet friendly! Knowledgeable! Thorough! Got everything clean, even some spots I didn't think would come clean!
I liked the guy that showed up to clean and i like how he gabe me recommendations on products to put on my carpet. I thought the carpet coating was a little pricey though.
No residue. Chad did a very good job for us. Friendly and professional.
Carpet looks great
Knowledgeable technicians and great cleaning system.
Great job on a really dirty carpet and terrific customer service, many thanks to Fernando.

Dante Farrell, Zerorez Technician, was excellent. He did a very nice job, and I would recommend him and your company without hesitation. Appointment reminders and updates were timely and appreciated. Thanks so much.