Zerorez Raleigh/Durham
5101 Nelson Rd. Suite 300A
Morrisville
NC 27560
United States

Client Testimonials

Report a concern   August 25, 2014 — Rated 10 out of 10 by Dan Froelich Zerorez Raleigh/Durham
What do you like about our products and services?

Expertise and professionalism. An attention to detail and getting the job done right the first time.

Report a concern   August 25, 2014 — Rated 10 out of 10 by James Horner Zerorez Raleigh/Durham
What do you like about our products and services?

The technicians, P.J. And Rick, we're courteous, professional, and thorough.

Report a concern   August 25, 2014 — Rated 10 out of 10 by J.H. Zerorez Raleigh/Durham
What do you like about our products and services?

excellent service and very professional technicuians. Steven and Carlos were polite, thorough and on time. I would recoment them to anyone.

Report a concern   August 24, 2014 — Rated 9 out of 10 by L.F. Zerorez Raleigh/Durham
What do you like about our products and services?

Was extremely impressed with Stephen and his professionalism.
I am also pleased with the outcome of the carpet cleaning and how it looks.

Report a concern   August 23, 2014 — Rated 9 out of 10 by D.M. Zerorez Raleigh/Durham
What do you like about our products and services?

The gentleman who came to our house was very friendly and competent. He tried a number of things to get the stain out and did a great job

Report a concern   August 23, 2014 — Rated 10 out of 10 by T.M. Zerorez Raleigh/Durham
What do you like about our products and services?

The service tech was very professional and polite. He did an excellent job and wad very quick and neat.

It is not ok to use my name and i would prefer not to get further emails. Thank you!

Report a concern   August 23, 2014 — Rated 10 out of 10 by A.H. Zerorez Raleigh/Durham
What do you like about our products and services?

the efficiency and the way the product loos after it has been cleaned

Report a concern   August 23, 2014 — Rated 10 out of 10 by M.N. Zerorez Raleigh/Durham
What do you like about our products and services?

No soap.

Report a concern   August 23, 2014 — Rated 10 out of 10 by Nicole Havens Zerorez Raleigh/Durham
What do you like about our products and services?

The Technicians were very polite the total job took less then 2 hours

Report a concern   August 22, 2014 — Rated 10 out of 10 by C.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Carpets very clean!

Report a concern   August 22, 2014 — Rated 9 out of 10 by G.G. Zerorez Raleigh/Durham
What do you like about our products and services?

Your service tech (Patrick) was friendly, professional & efficient. He did a great job and delivered good results with the carpet cleaning.
The thing I had issue with was your internal scheduling. The tech was dispatched to the wrong address for my job. His notes about the job were obviously for another job. I waited an extra 45min. for him to arrive because he was sent to an incorrect address.
Once he arrived, from then on, I was happy with the results.
Name removed Green Forest Real Estate, LLC

Report a concern   August 22, 2014 — Rated 10 out of 10 by N.O. Zerorez Raleigh/Durham
What do you like about our products and services?

This is the first time we didn't clean our carpets ourselves. When we came home the cleaner used made the whole house smell good.

Report a concern   August 22, 2014 — Rated 10 out of 10 by M.B. Zerorez Raleigh/Durham
What do you like about our products and services?

Did an excellent job of cleaning carpets without using a lot of chemicals.
Superior customer service as the crew called ahead to confirm they were on the way.
I think they were the most professional, pleasant and thorough of any work crew I have
ever dealt with. Thanks you!!!

Report a concern   August 21, 2014 — Rated 10 out of 10 by C.B. Zerorez Raleigh/Durham
What do you like about our products and services?

Nice guy, T.J. Carpet looks great! Done in a timely manner. Thank you.

Report a concern   August 21, 2014 — Rated 9 out of 10 by G.W. Zerorez Raleigh/Durham
What do you like about our products and services?

Fast, efficient work. Carpets are clean and feel as they did when new. The technician who did the work was professional in every way. I have one concern. There was a trainee along with the technician. The trainee asked to use my bathroom - they were here only an hour, and he asked to use the bathroom about 30 minutes into the cleaning process. I found that most unprofessional. Perhaps as a new employee he did not realize that he should not be asking that, but he should be told that he should go to the bathroom before coming into someone's house to do some work.

Report a concern   August 21, 2014 — Rated 10 out of 10 by Christine Williams Zerorez Raleigh/Durham
What do you like about our products and services?

I like how clean the carpets get and how it is biogradable product, and how fast the carpet dries, the Associates are so friendly, I will always use Zerorez, and I love the prices when I catch a sale,

Report a concern   August 21, 2014 — Rated 10 out of 10 by J.G. Zerorez Raleigh/Durham
What do you like about our products and services?

Technician was very polite and professional.Amazing job on the carpets!

Report a concern   August 21, 2014 — Rated 10 out of 10 by R.D. Zerorez Raleigh/Durham
What do you like about our products and services?

Process works. No harmful chemicals.

Report a concern   August 21, 2014 — Rated 10 out of 10 by K.K. Zerorez Raleigh/Durham
What do you like about our products and services?

Backed up what was said over the phone. Prompt, courteous and thorough. Carpet did not dry in spots. Guys came back the next day and followed up. Carpets look great.

Report a concern   August 21, 2014 — Rated 10 out of 10 by D.J. Zerorez Raleigh/Durham
What do you like about our products and services?

Your service is always professionally handled from scheduling to the estimated window for service. The call ahead when coming my way just keeps reassures me that my carpet is minutes away from being cleaned perfectly!

Report a concern   August 21, 2014 — Rated 10 out of 10 by D.K. Zerorez Raleigh/Durham
What do you like about our products and services?

Everything was handled in a professional manor. I already have recommended Zerorez to my neighbors.

Report a concern   August 20, 2014 — Rated 10 out of 10 by L.J. Zerorez Raleigh/Durham
What do you like about our products and services?

Promptness of service, quick drying carpet and the wonderful end results.

Report a concern   August 20, 2014 — Rated 10 out of 10 by S.A.M.P. Zerorez Raleigh/Durham
What do you like about our products and services?

Landon was very professional, very helpful and did the job very well

Report a concern   August 20, 2014 — Rated 10 out of 10 by Diane Locke Zerorez Raleigh/Durham
What do you like about our products and services?

Patrick was great and worked hard to make sure my carpets were cleaned to the best of his ability. Had some pet mess that he worked hard to correct,

Thanks.

Report a concern   August 20, 2014 — Rated 9 out of 10 by K.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Cleans well, dries fast. The associates are always very friendly and professional.

Report a concern   August 20, 2014 — Rated 10 out of 10 by J.W. Zerorez Raleigh/Durham
What do you like about our products and services?

There was a noticeable difference in the carpet after it was cleaned. The carpet dried quickly and the employee, Patrick, was very nice and professional and was very thorough in making sure i was satisfied.

Report a concern   August 19, 2014 — Rated 10 out of 10 by B.R. Zerorez Raleigh/Durham
What do you like about our products and services?

Quick, smells good afterward, nice people

Report a concern   August 19, 2014 — Rated 10 out of 10 by D.L. Zerorez Raleigh/Durham
What do you like about our products and services?

Upfront billing and a very courteous tech. Javier, I believe.

Report a concern   August 19, 2014 — Rated 10 out of 10 by A.W. Zerorez Raleigh/Durham
What do you like about our products and services?

Great job as always!

Report a concern   August 19, 2014 — Rated 10 out of 10 by S.H. Zerorez Raleigh/Durham
What do you like about our products and services?

Even though I was in the midst of work call, the technician was able to get the work completed with minimal effort from me. Definitely pleased with service this time and glad that I let you know of my earlier dissatisfaction versus not working with you again. Much better experience than last time!


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