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Client Testimonials
I like the fact that when I have my carpets cleaned, I can walk on them within 4-6 hours and they are not "crunchy". I can smell the clean. I have done my carpets with Zerorez for a few years and I will continue to do business with them. The technicians are always very nice and helpful also
Work was completed efficiently.
Carpet looks very clean. Drys quickly
Courteous and efficient service
Green
Tech -- Thomas as very professional
Very professional,prompt,courteous, and the solution has no chemicals.I am very pleased with Zerorez!
promt and couteous
Customer service is outstanding!! Stood behind the quality of their work!
Fair price, on time service, and clean carpet.
The associate provided great service and the products were not noxious.
The serviceman was very thorough and worked efficiently.
Very professional service, technician explained the whole process before doing the work
Really got the coffee stains out , tile was very clean
Excellent and Reliable service, Technician - Joshua called to ahead to let me know he was on his way, upon his arrival he professional and friendly,and told me all about the chemical free and environmentally friendly products Zerorez uses to clean the carpets. I will definitely recommend Zerorez to friends and family and will also tell them to request Joshua as the technician.
Thanks, First name removed H
Very nice people and prompt
The tech was GREAT! Very understanding , great work, polite & kind and worked well with us! Will call for the service again!
Customer service was very nice and work was done when I was told it would be. Floor looks like new.
no chemicals, no smell
friendly service, good result
great, thorough job
The service itself was great. Booking was not a good experience. I told Jennifer that I had online and physical coupons, and I specifically mentioned that I had one for $37.00. She said they were probably expired because they didn't have any of those promotions available, and booked me for two rooms at around $120 (can't recall). After my conversation with her, I found the coupon that was mailed to me from YayLocal!. It had no expired, and it was for $37 per room. I called back and I spoke to Elizabeth, and I explained what had happened, and I said I would like to book two rooms for $74. She said the coupon is for a minimum of three rooms, and they do not come out for less than $109, so she would book me for three rooms for $37 each, which she quoted as $129 (that must have been with an additional service charge). Now this coupon is making me spend more money to get a discount, hmmm. The coupon doesn't say that there is a minimum of three rooms. It says call for details. No other YayLocal coupons say that, and not other carpet cleaning companies say that based on what I found when I did further research. I asked for Chad to call, he did not. I sent him a message via LinkedIn, still not call. Jennifer called and tried to disagree with me. This is supposed to be a Christian company. I am a long time customer, and I am not impressed with these new business practices and dishonest employee practices. This is not what I had come to expect from ZeroRez. I was not going to post this review on Google or Facebook, but the more I think about it, the more frustrated I am. I don't want to have any further chats with Jennifer. If Chad wants to email me and set a time to talk, then I will decide what to do after that.
Courteous, professional agents. They worked quickly and thoroughly, They suggested scotchgard and other services.
The gentleman that came to our house was very respectful and did a great job. We will calling in June for another appointment. I also am having my son in laws carpet cleaned by your company only the 18 in bullock nc. Thanks for a great job and make sure you tell employees what a wonderful. Experience we had
Fast, no odor, fast dry time,
excellent!
FAST AND CORURTEOUS
All natural cleaning, friendly technician and on time service.
The service was very prompt. He called me shortly before arriving to let me know when he'd be at my home. When he arrived he very cheerfully introduced himself to me. He got busy right away; we surveyed the area to be cleaned together; I pointed out "trouble" spots that needed special attention; he gave me an estimate of the entire job; and when I agreed, he got right to work. When he finished the first room he asked me to take a look at it to be sure I was satisfied. I was very pleased; and he continued to work to get the job done. At the end of the job he told me how to take care of the cleaned area; time to stay off the carpet, turn on ceiling fans, etc.
I am very please that the few pet stains were removed; and most of the traffic pattern dirt was removed. I like the idea that the carpets were ScotchGuarded…of course, time will tell if that is effective.
Overall, i am quite pleased with the job done.
I like that Zerorez uses safe carpet cleaner solution and no harmful fumes. The technician who came out to do the work was very courteous and professional and my carpets looked great after he was done.