Zerorez Raleigh/Durham
5101 Nelson Rd. Suite 300A
Morrisville
NC 27560
United States

Client Testimonials

Report a concern   August 23, 2018 — Rated 9 out of 10 by C.N. Zerorez Raleigh/Durham
What do you like about our products and services?

Great customer service and very happy with results!!

Report a concern   August 23, 2018 — Rated 10 out of 10 by L.H. Zerorez Raleigh/Durham
What do you like about our products and services?

Old carpets like mine receive the good treatment that they need. Its looks are improved and freshened. Your staff are always competent and courteous and are either on time or early.

Report a concern   August 23, 2018 — Rated 10 out of 10 by D.W. Zerorez Raleigh/Durham
What do you like about our products and services?

You did a good cleaning job

Report a concern   August 22, 2018 — Rated 9 out of 10 by Dale Lake Zerorez Raleigh/Durham
What do you like about our products and services?

I enjoyed/appreciated the professionalism of the company.

They kept me updated on the appointment arrival time. Once the technician arrived he was respectful, informative and very professional.

The only issue with the entire process was that the scheduler didn't listen to what I wanted accomplished during the service visit.

Fortunately, this didn't cause a huge issue, though I've dealt with other cleaning companies where this would've caused issues. So this was disappointing, though luckily not a big deal.

The service results were top notch. I'm very pleased with the results and will surely use them again.

Thanks...

Report a concern   August 22, 2018 — Rated 10 out of 10 by Linda Walters Zerorez Raleigh/Durham
What do you like about our products and services?

I have always expected and received excellent service from Zerorez in cleaning carpets in my home. In particular, I have appreciated Mike Murphy's professionalism in understanding my needs before beginning the cleaning process and making sure that I am a satisfied customer upon completion of the job.

Report a concern   August 22, 2018 — Rated 9 out of 10 by J.R. Zerorez Raleigh/Durham
What do you like about our products and services?

I like that the carpets are not soaked to be cleaned. You can be back on the carpets in 4-5 hours.
Good results

Report a concern   August 22, 2018 — Rated 10 out of 10 by C.M. Zerorez Raleigh/Durham
What do you like about our products and services?

The service representative arrived on time and very interested in doing the best job! Definitely would use thrm again. Thanks for a great job.

Report a concern   August 22, 2018 — Rated 10 out of 10 by D.F. Zerorez Raleigh/Durham
What do you like about our products and services?

Very professional! Called in advance to let me know what time I could expect him at our house. Carpet looks great after the cleaning!

Report a concern   August 22, 2018 — Rated 9 out of 10 by D.W. Zerorez Raleigh/Durham
What do you like about our products and services?

Easy to schedule an appointment. Fast cleaning. Friendly service.

Report a concern   August 22, 2018 — Rated 9 out of 10 by V.K. Zerorez Raleigh/Durham
What do you like about our products and services?

Very friendly staff and you offer a wide array of services.

Report a concern   August 22, 2018 — Rated 10 out of 10 by Elizabeth Land Zerorez Raleigh/Durham
What do you like about our products and services?

Emile did a fabulous job, Customer experience is great and the carpets are amazing, 2nd time visiting our house and I will give him 5 STARS11111

Report a concern   August 21, 2018 — Rated 10 out of 10 by D.A. Zerorez Raleigh/Durham
What do you like about our products and services?

Carpet looks and smells great!
No complaints

Report a concern   August 21, 2018 — Rated 10 out of 10 by J.F. Zerorez Raleigh/Durham
What do you like about our products and services?

Easy to schedule
Great communication
Fast thorough excellent service
Polite
Professional

Report a concern   August 21, 2018 — Rated 10 out of 10 by C.H. Zerorez Raleigh/Durham
What do you like about our products and services?

No chemicals and great job!

Report a concern   August 21, 2018 — Rated 10 out of 10 by Kerry Copney Zerorez Raleigh/Durham
What do you like about our products and services?

All natural products and not harmful to pets.

Report a concern   August 21, 2018 — Rated 10 out of 10 by Marie Gowdy Zerorez Raleigh/Durham
What do you like about our products and services?

The gentleman i had was great. He also informed me of other services. This is my 2nd time using Zerorez. I will likely use them again and refer a friend.

Report a concern   August 21, 2018 — Rated 10 out of 10 by J.B. Zerorez Raleigh/Durham
What do you like about our products and services?

Thank you for cleaning the carpets in an efficient time frame. We appreciate all the help going over the carpet cleaning process.

Report a concern   August 20, 2018 — Rated 10 out of 10 by C.M.K. Zerorez Raleigh/Durham
What do you like about our products and services?

The fast and Professional Service in the way it dries your carpet quick

Report a concern   August 20, 2018 — Rated 10 out of 10 by D.G. Zerorez Raleigh/Durham
What do you like about our products and services?

Great job! Courteous worker who showed up on time and went the extra mile.

Report a concern   August 20, 2018 — Rated 10 out of 10 by R.V. Zerorez Raleigh/Durham
What do you like about our products and services?

They did a great job with stains and general cleaning and I knew exactly what I would be paying before he started the job.

Report a concern   August 20, 2018 — Rated 10 out of 10 by J.B. Zerorez Raleigh/Durham
What do you like about our products and services?

Works well

Report a concern   August 20, 2018 — Rated 10 out of 10 by J.R. Zerorez Raleigh/Durham
What do you like about our products and services?

Since my first time using your products, my wife and I have been satisfied!

However, when the person from your company makes the appointment and states the amount

I will pay for the services, it does not agree with the tech that comes to do the work. To me

that is not GOOD!

I believe it's extremely important that everyone should be in sync with the amount the

customer is expected to pay. I am in a position to promote your company very well, so, again

it is important to make sure that when an appointment is made with a prospective customer

that the tech is on board as well, so that the customer is not taken by surprise when the tech

gives them the amount they will have to pay for the promotion.

Report a concern   August 19, 2018 — Rated 10 out of 10 by J.R. Zerorez Raleigh/Durham
What do you like about our products and services?

the thoroughness of my technician, Craig, was awesome! I will definitely use Zerorez again!

Report a concern   August 19, 2018 — Rated 9 out of 10 by H.L.B. Zerorez Raleigh/Durham
What do you like about our products and services?

The fact that you don't use chemicals is definitely a plus, friendly employees. Your company also has great customer services.

Report a concern   August 19, 2018 — Rated 10 out of 10 by R.D. Zerorez Raleigh/Durham
What do you like about our products and services?

The service technician was courteous, informative and efficient.

Report a concern   August 19, 2018 — Rated 10 out of 10 by Helen Hardison Zerorez Raleigh/Durham
What do you like about our products and services?

Jamie Hawkins did an outstanding job cleaning our carpet. He was extremely professional and left our carpet looking fantastic! We will most definitely use Zerorez again.

Report a concern   August 19, 2018 — Rated 10 out of 10 by K.H. Zerorez Raleigh/Durham
What do you like about our products and services?

Percy-Ingram Excellent!

Report a concern   August 19, 2018 — Rated 10 out of 10 by S.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Shawn was great, efficient and answered all questions I had. Thanks

Report a concern   August 19, 2018 — Rated 10 out of 10 by H.W. Zerorez Raleigh/Durham
What do you like about our products and services?

Great experience, efficient, friendly. Good service.

Report a concern   August 19, 2018 — Rated 10 out of 10 by A.T. Zerorez Raleigh/Durham
What do you like about our products and services?

Prompt and professional service!


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