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Client Testimonials
There was absolutely no chemical smell! (Probably because they don't use any chemicals). I like that they were able to sanitize my house using just super hot water. My kids were rolling around on the carpets the next day. The technician, Chad, was very professional, knowledgeable and respectful of my home. He was excellent when it came to answering my questions and responding to my requests. ZeroRez was highly recommended by my realtor who had used them personally and recommended them to numerous other clients.
The guy that came out for the re-do of my stairs was awesome! He addressed all my areas of concern and my stairs look so much better now. Thank you for coming back out to clean again!
everything
Did a great job in a short time and was very nice
I liked Peter Hicks, himself. He was very courteous, polite and professional. I loved that he put "booties" on before he came into the house and took them off every time he went out. He was very knowledgeable and informative, but not pushy. I love that Zerorez products do not have a strong smell, and the carpets feel very clean and soft.
No soap or chemicals used so the carpet stays cleaner longer.
What you hear on the radio is not hype. They made my 5 year old carpet look brand new.
Service
The quality of your work is very good.
The technician was efficient, conscientious, explained the process. Carpets are very clean and we are happy with the way they look.
It was done very professionally. I would definitely go to Zero rez again.
The prices were fair, your crew worked fast, and the results were excellent.
The carpets looked really good and have been holding up ever since getting cleaned
However I did not receive the free spot lifter kit as advertised so would like to have that delivered if possible. First name removed
The technician was friendly called and arrived before my appointment. I was thinking it was time for a new carpet THANK YOU ZEROREZ my carpet looks great.
VERY PROFESSIONAL SERVICE PROVIDED!!!!
it's good!
The technician was very professional. He delivered the service in a curtious manner that I would recommend Zerorez to anyone.
The technician (Peter) was surprisingly knowledgeable, very conscientious and helpful. He did a great job!
organized
There are no chemicals involved in cleaning. Everything smells fresh and clean.
The technician was knowledgeable and punctual. The rugs were very clean when completed.
I couldn't have asked for a more competent or customer service oriented technician than in Chad. He was so helpful and I really appreciated his care and professionalism.
Carpets look great, fresh and clean
It was quick, the technician knew his stuff without me having to tell the story of how toothepaste or soap or tell what a stain was, he knew as soon add he saw and even made suggestions on protecting the high traffic areas.we have agreed to make you all a 6 month ordeal.more importantly the floor was able to walk on after cleaning and this us importantly with two little boys.thanks.
Zerorez did a very good job removing grease from carpent.
The people were great.
THE TECHNICHIAN, DAVID VANIE, WAS PROFESSIONAL, DETAILED AND DID AN OUTSTANDING JOB CLEANING MY CARPET. I HAVE HAD OTHERS COME INTO THE HOUSE AFTER THE CLEANING AND COMMENT ON HOW NICE THE CARPET LOOKS. SEVERAL HAVE ASKED IF I HAD THE CARPETS CLEANED. I WAS HAPPY TO ENDORSE ZEROREZ AS A GREAT COMPANY TO MEET THEIR CLEANING NEEDS.
THE OVERALL EXPERIENCE WITH ZEROREZ WAS OUTSTANDING. PLEASE MAKE SURE DAVID VANIE IS AWARE THAT HIS SERVICE IS OUTSTANDING AND IS WHAT KEEPS CUSTOMERS LIKE MYSELF COMING BACK TO ZEROREZ.
Kevin, the service rep, provided quick, clean and competent service. He was also quite a nice guy and consulted with me on the best way to help the carpet dry quickly. I had opened the windows thinking that would help and he told me to close the windows, increase the A/C and keep the fans going.
Technicians are prompt, neat and reliable. Although extra products and services were offered (of course!), I didn't feel high pressure or an obligation to purchase. The technician who came to my home, Justin B., was fantastic--he explained everything thoroughly, and my 14 year old carpet looks great. Best of all, I know my carpet is clean. Thank you!