Client Testimonials

Great service..fair price..kind and knowledgeable technician..

The ZeroRez tech was very professional and friendly. She did a GREAT job on the areas we needed addressed. Please send our compliments... we are very happy with the result!

Great service - on time- even early. Explained what would happen and then did just that and more. Had corner protectors and was very mindful of our furniture. When he was done, he walked us through the entire cleaned area and explained what to expect. He did a very complete job but in a timely fashion. I would recommend Zerorez Portland to anyone.

I don't do surveys but I want you to know that your company is the only one I will ever use again. Your workman was skilled, professional and worked straight through to get the job done. I had chem dry do it last year and there was little difference when they left. The carpet was stiff and still dirty. Your person cleaned all of that up and it looks great again and the carpet is soft. I tell everyone that needs a carpet clean to call you. Please don't ever go out of business and please send any professional offers for discounts, etc. please mail it to PO Box 33783, Portland, OR 97292. I am not sure how your system works but it gets the job done beautifully!!!!!!

The person did a good job.

Low smell and friendly knowledgeable staff!

On time thorough clean very professional

Technicians are always on time, courteous, friendly and industrious.
Scheduling system and the many reminders are extremely helpful. Taking care of the invoice on site by credit card also was appreciated. Thanks for your great customer service.

Always friendly. Great customer service. Carpets look fantastic!

Our tech did an excellent job cleaning a difficult carpet.

Your machine couldn’t get our carpet clean but he tried really hard. I will have to replace

I called to schedule my appt and the Customer Service Representative was friendly and listened to my needs to schedule a morning appt. My technician Zachary did an excellent job , he was knowledgeable , friendly and offered services to deodorized our carpet. He also explained his senior partner would be with him today helping out.
We have used Zerores service for over 10 years and have alway had good service. We appreciate the great service and always recommend Zerores to friends and neighbors.
The only thing I would change with this visit, is when I scheduled my appt I wish I would have been asked if it was ok to send a Senior Technician out to observe the work being done at my house by my technician Zachary. I due appreciate them both wearing mask, but due to Covid I limit the amount of technicians (workman) I have in our home. If I had been asked in advanced If a second technician coming out to just observe was ok, I would have declined the appt. We were happy with the cleaning of our carpet.

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The carpets and furniture were very clean when she was done. You may consider getting uniforms for your staff. I wouldn't leave the appearance of your staff to chance.

Thank you for the service

Environmentally friendly. Pet friendly. Dries quickly. Pet solutions. I’ve always had great people come to my home…..and on the phone.

So good! I had moderate hopes given experiences in the past with others. This treatment was top notch, so effective (!) and the service was custom awesome. Super grateful.

Friendly service and thorough cleaning. Reasonably priced.

I love Rafael Gamarra. He does a great job and is a wonderful person. The carpet is cleaned very well.

I am so impressed by how fast and professional my service was done!

Taylor did an outstanding job! He was done with the previous job early and called ahead to see if we needed him to wait until our scheduled time or come early. He answered all our questions, was prompt and was friendly. We would definitely use tge service again and would highly recommend the service. Ralene & John Tennis

Accountability for timeliness, customer service, responsiveness and clean carpet outcomes much appreciated. Long time repeat customer.

Taylor did a superb job! There were a lot of pet stains that are now history. He was kind and proficient! Love my clean carpets!

Our guy came in a did a fantastic job for us! Very upbeat and helpful all while doing an incredible job cleaning the carpets.

Excellent job, carpets look wonderful!

The young man who cleaned our rugs was exceptional. Polite and professional. Thank you

I like the process. You use no soap so there is never any residue. You use a nice pre-treatment that smells like orange citrus. I have used ZeroRez for years and I will NEVER usew any other carpet cleaning company.

Gabriel did a great job cleaning our carpets and removing a pet stain. I love that there isn't a fragrance in your products and we are just left with clean carpet. This is the 2nd time we've worked with ZeroRes and will definitely have you come back again.

Our carpets are very clean. Service was excellent. We will definitely use your company again.

Gets carpet clean
No soapy smells

Ayla did a great job!

The employee was wonderful.