Zerorez Portland
9540 SW Tualatin-Sherwood Rd.
Portland
OR 97062
United States

Client Testimonials

Report a concern   September 9, 2012 — Rated 10 out of 10 by L.G. Zerorez Portland
What do you like about our products and services?

Went beyond the call of duty when clearing out the dryer vent. The Technician helped clear out the inside of the dryer itself

Report a concern   September 9, 2012 — Rated 10 out of 10 by Debbie Klein Zerorez Portland
What do you like about our products and services?

Professional, courteous service from making the appt to when Jon left my home. Jon did a fantastic job-carpet looks and feels great!

Report a concern   September 9, 2012 — Rated 10 out of 10 by Athena Salsig Zerorez Portland
What do you like about our products and services?

There is so much to like about this company. First, I made my appointment online. All of the pricing was there to see so there were no financial surprises. Second, the office called me a day ahead of my appointment and reminded me of the appointment. Third, the service technician called before he came and came just when he was scheduled to come. He was very pleasant and through. He went through my home and measured, identified problem areas and to my surprise, the total was less than I expected. The entire time in my home, the technician was very thoughtful of my home and put corner protectors on my furniture and walls so they wouldn't be scuffed by cords or equipment. He took extra time on the problem areas and asked me to be sure that I was satisfied before he left. Best of all, just like I have heard on the Larz Larson show, there was no chemical smell after he was finish. Finally, the carpet dried so much faster than with other companies I have used. The finished and dried result is even better than I had hoped for. Thank you Zerorez!!

Report a concern   September 9, 2012 — Rated 10 out of 10 by E.J. Zerorez Portland
What do you like about our products and services?

Everything went smooth. No problems to menion.

Report a concern   September 8, 2012 — Rated 10 out of 10 by Alex Mattila Zerorez Portland
What do you like about our products and services?

I had a bad odor in my carpet at the bottom of my stair way and you removed it with one application of your special product. That same area was cleaned previously on three separate occasions by two other carpet cleaning companies and they were unable to remove the smell. I had also used an ozone machine to try to remove the odor and was unsuccessful. In came Zerorez and out went the bad odor. Thank you Zerorez for your outstanding service.

Happily odor free, Alex Mattila

Report a concern   September 8, 2012 — Rated 10 out of 10 by Andrew Nottage Zerorez Portland
What do you like about our products and services?

I was a certified carpet cleaner and never saw dirty carpets get so clean.

Report a concern   September 8, 2012 — Rated 10 out of 10 by V.C. Zerorez Portland
What do you like about our products and services?

thrilled to find you...and know that my carpets are clean and will stay cleaner longer.
John was very professional and pleasant. Will never use another company. Also
had my kitchen tile floor cleaned the same day. It looked like a new floor when John
was finished. Thanks!!

Report a concern   September 7, 2012 — Rated 9 out of 10 by K.P. Zerorez Portland
What do you like about our products and services?

No smell after and not crunchy...dried nicely. Jon was very informative and very nice.

Report a concern   September 7, 2012 — Rated 10 out of 10 by Nancy Carter Zerorez Portland
What do you like about our products and services?

Zerorez came in to clean our AC unit and ducts. They made it very easy to make an appointment, and were right on time. The technician was respectful of our house and careful not to make a huge mess. He walked through the house with me to make sure I got exactly what I wanted. He was fast and thorough, and the results are very satisfactory. Also, everything was paperless: the technician handled everything on his mobile device, and my invoice was emailed to me. I will definitely use Zarorez in the future.

Report a concern   September 5, 2012 — Rated 10 out of 10 by Andy Hilger Zerorez Portland
What do you like about our products and services?

On time, quick, no high pressure extra sales tactics

Report a concern   September 5, 2012 — Rated 9 out of 10 by K.R. Zerorez Portland
What do you like about our products and services?

I am not sure of the product as this was just done. It does appear to clean well but I am not sure of the 100% zerorez - it did seem a little 'crunchy' in some spots when first walked on. It has been my experience with carpet cleaning that it appears clean and good at first but quickly fades. It is yet to be seen if that will happen with Zerorez. Although I had tracking problems it was resolved well. I was very surprised to find a real english speaking nice woman answer the phone on a Sunday. Although I was disappointed when she said some one would call me back that day and no one did. Jen was very helpful when I called again on the holiday Monday. Again I was surprised that some one was there on a holiday that could help! Stacey was also very helpful. He came back and resolved my problem and was concerned that it was right and I was satisfied with the service. His sevice on Friday was also good - he was on time, polite, got right to work and was pleasant.

Report a concern   September 4, 2012 — Rated 10 out of 10 by C.J. Zerorez Portland
What do you like about our products and services?

Like the job the cleaning does. Wish it were easier to schedule appointments.

Report a concern   September 4, 2012 — Rated 10 out of 10 by Steve Sauve Zerorez Portland
What do you like about our products and services?

Carpets had been cleaned before and stains came back after a day or two. After zerorez the stains were virtually gone! Much better cleaning than I have had in the past!

Report a concern   September 4, 2012 — Rated 10 out of 10 by George Weivoda Zerorez Portland
What do you like about our products and services?

Treatment options were available to fit our long term flooring plans and allowed us to get the cleaning that we needed and stay within our budget. Finn was thorough in his explanation and was careful around the freshly painted walls. He spent extra time on some stubborn spots that, quite frankly, I expected to still have after cleaning. I was especially pleased with the use of corner protectors. First time I've ever had a carpet cleaner use these.

Report a concern   September 4, 2012 — Rated 10 out of 10 by L.T. Zerorez Portland
What do you like about our products and services?

I've had the same person do my carpets a couple of times and having that familure person to take care of special requests is very helpful.

Report a concern   September 4, 2012 — Rated 10 out of 10 by J.G. Zerorez Portland
What do you like about our products and services?

very clean did not take a lot of my time up.

Report a concern   September 2, 2012 — Rated 10 out of 10 by B.J. Zerorez Portland
What do you like about our products and services?

It works. Period. I was amazed at how well it cleaned the tough stains that the last carpet cleaner guy couldn't remove.

Report a concern   September 1, 2012 — Rated 9 out of 10 by B.K. Zerorez Portland
What do you like about our products and services?

I like your environmental emphasis. It looks very good now. I'll have to see how well it holds up.

Report a concern   August 31, 2012 — Rated 10 out of 10 by D.K. Zerorez Portland
What do you like about our products and services?

The carpet looks great. Finn even got out stains the last carpet cleaners could not get out. There is no odor and the carpet dried quickly. Thank you so much for such great service.

Report a concern   August 31, 2012 — Rated 10 out of 10 by C.G. Zerorez Portland
What do you like about our products and services?

Our carpets look back to new!! Have already recommended Zerorez to two friends.
Thank you!

Report a concern   August 31, 2012 — Rated 10 out of 10 by Linda Alband Zerorez Portland
What do you like about our products and services?

The cleaning formula is nontoxic and "green" and doesn't leave dirt-attracting residue. And the service was very efficient. Also, your technician was very helpful and answered all my questions. Overall a very good experience.

Report a concern   August 30, 2012 — Rated 10 out of 10 by Susan Green Zerorez Portland
What do you like about our products and services?

Everything looked new again and I don't have to worry about residue that catches dirt.

Report a concern   August 30, 2012 — Rated 10 out of 10 by C.K. Zerorez Portland
What do you like about our products and services?

carpet looks great, technician friendly and professional

Report a concern   August 30, 2012 — Rated 10 out of 10 by Sherry Wootan Zerorez Portland
What do you like about our products and services?

YOu did a REALLY great job on my carpets. The service tech showed up right on time. Overall not a single complaint.

Report a concern   August 30, 2012 — Rated 10 out of 10 by R.B. Zerorez Portland
What do you like about our products and services?

my carpet looks and feels really clean

Report a concern   August 30, 2012 — Rated 9 out of 10 by S.P. Zerorez Portland
What do you like about our products and services?

Cleaning with no soap or chemicals.

Report a concern   August 29, 2012 — Rated 10 out of 10 by L.S. Zerorez Portland
What do you like about our products and services?

that no detergent is used. it was easy to get an appt. Finn was very courteous, knowledgable, and informative. My carpets came out very nice and I would use zerorez again as well as recommend to anyone who is looking to clean their carpets.

Report a concern   August 29, 2012 — Rated 10 out of 10 by Michelle Alker Zerorez Portland
What do you like about our products and services?

I felt the employee representing Zerorez had my best interest. He was very knowledgable and the price was fair. Most importantly He arrived on time. :)
Jeff.

Report a concern   August 29, 2012 — Rated 10 out of 10 by W.W. Zerorez Portland
What do you like about our products and services?

The cleaner was quick and left very little smell in the house. I was able to continue working in my home office throughout the process. Our son is sensitive to strong odors and perfumes and he had no trouble at all.

Report a concern   August 27, 2012 — Rated 10 out of 10 by K.R. Zerorez Portland
What do you like about our products and services?

friendly staff, gets the job done quickly and carpets look great


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