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Client Testimonials
Professional and thorough service, cleaning product had no detectable odor.
Green approach to carpet cleaning.
Responded immediately to an issue related to the initial cleaning. Sent a technician out to re-clean a specific area.
I think your service is great!
Stacey was efficient, friendly, extremely careful and respectful of our home. I was happy that there were no heavy fragrances or chemical odors with the cleaning. The change in the look of the carpet was dramatic, especially in the track areas. We will be careful to keep our carpet clean but anxious to see if stays cleaner longer than after other carpet cleaning.
Thanks ZEROREZ
Great job of getting spots removed. Service was fast and agent was courteous and informative.
John was very professional. He explained what was going to be done and explained the Zerorex product. The carpets dried in a fairly short period of time with no obnoxious odor residue.
Everyone is so friendly. When I call we go over what I'd like done. I get a call from the serviceman letting me know he's 15 min out or on his way. The serviceman comes to the door with booties in hand and we do a walk through of what needs cleaning. Within two hours the job is done. The carpets, spots and all are clean and dry within 4-6 hrs. No stiffness. Just freshness!
Absolutely NO smell after cleaning, which is one of the *key* reasons I responded to their radio advertising (thanks, KPOJ Carl!). I have a dog and cat and their messes were nicely cleaned up - by the friendly and low-key franchise owner himself. Will recommend and use again on other parts of the house and the upholstery next time.
No odor, no chemicals! Very helpful, pleasant personnel!
I am beyond pleased with my experience with Zerorez. My carpet looks like brand new - even the high traffic areas which were quite heavily soiled! The technician was very nice and extremely professional. I am so impressed and amazed that your technology enables you to get a carpet this clean using only water! Thank you, thank you!!!
The carpets looked great and your employee was so professional and went above and beyond what we initially requested.
John was courteous and very hard working. My carpets looked nice and I was pleased with the results.
Carpet looks clean and fresh only concern the area that was flooded to treat animal stains is still wet. afraid spots will come back as the stains are in high traffic area. have placed towels on top of wet carpet to collect water and avoid traffic spots. will put a fan on the area today to help dry it.
The technician was very friendly and took the time to look at each problem spot and gave honest estimates on how much he could do to each area. When I called to schedule my appointment and ask about services, the receptionist was very pleasant and helped me pick out the right plan for my floor space. Lastly, the work done was great. My carpets look so much better!
Well, the gentleman who picked up my carpet was delightful... and, of course, Jen is wonderful! So I'll let you know about how the cleaning of the area rug comes out.
Name removed
the water you use. Little odor, and the technician this time was terrific.
I like the fact that there's no residue.
Cleans without soap
quick, dried quickly
You did what you promised! First of all, our appointment window was 11 - 1. At 12:15 I received a call from our tech Jeff, stating that he would be here by 12:45...and he was! He called even though he was still in the appointment window time. I appreciated that consideration. And, the carpets came out beautifully even though they are quite old. All the stains came out (except for a small area of a wax stain which Jeff talked to me about and told me what to try.) At the start of the cleaning there was a mild citrus smell. I left the house to do errands after Jeff left and came back about 3 1/2 hours later to beautiful, dry carpets and a freshness in the air. I would DEFINATELY have ZEROREZ back in my home! Thaks so much.
My furniture looks fantastic AND the service tech was so professional and personable! Great guy!
My carpet looks much better. John did a good job and the whole process from scheduling to completion was quick and painless.
The carpet was clean, it dried fast, and was not sticky.
The gentleman that came was very respectful, the carpet is soft and clean, done in a timely manner.
We live in the country, have clay soil and a woodstove. Our carpets were really dirty. With company coming - we needed our carpets cleaned ASAP.
ZeroRez to the rescue.
Freshly cleaned, our carpets feel light and fluffy - not stiff - and only damp - not wet when the cleaning was completed. They also have no awful chemical or perfume smell.
The technician, Jeff was very friendly, hard working and very professional. A wonderful representative for the company.
From scheduling the appointment to the final emailed receipt - was a pleasant experience.
Thank you - and please remember I was driven to your business by your ads on 620 AM Radio. You may need a another outlet in the Vancouver area!
Jim & Sunny King
The job was done on time and the result was amazing! No harsh chemical odors, and a very friendly, knowledgeable serviceman. Many Thanks!
We heard your ad on KPOJ and made the appointment. We've had several companies "clean" our carpets, but this time they look, feel and smell clean. Our living room carpet is 32 years old and showed the history of two active sons, two dogs and a cat. The berber carpet in the great room is 22 years old, and was looking dull and gray...dirty. It was cleaned three months ago by another company, took two days to dry, and there were stains that remained. Zerorez to the rescue: my husband was amazed when he saw the dirt come up, and said it was remarkable to compare the clean carpet with the dirty carpet next to it as the technician worked. The dingy, gray look is gone...we'd forgotten how that carpet originally looked. Both carpets were dry in a five hours -- yes, the berber carpet was totally dry (warm summer days help with that). So glad you are in the Portland area and helping people like us. :)
I really love how I can book an appointment on line. I love the service we receive when the technician shows up, and the hard work they put in to make our carpets look good.
Green features; other avaialble services, such at shower, tub, tile, etc. cleaning
I like the concept of no residue from soaps and I liked the service. You were willing to send someone out to help us determine if a carpet was worthy or re installing. You were friendly, courteous and professional.