Zerorez Portland
9540 SW Tualatin-Sherwood Rd.
Portland
OR 97062
United States

Client Testimonials

Report a concern   June 23, 2017 — Rated 10 out of 10 by N.T. Zerorez Portland
What do you like about our products and services?

excellent job. Very coureous and helpful

Report a concern   June 23, 2017 — Rated 10 out of 10 by W.S. Zerorez Portland
What do you like about our products and services?

The service was excellent. The product appears to have done what was claimed. Nice job.

Report a concern   June 23, 2017 — Rated 10 out of 10 by J.E. Zerorez Portland
What do you like about our products and services?

No soap

Report a concern   June 23, 2017 — Rated 10 out of 10 by S.S. Zerorez Portland
What do you like about our products and services?

We have a sweet beagle with an unfortunate eye for carpet. Zerorez cleaning removes his not-so-nice pet smells effectively, at a reasonable price and with some of the best customer service around. The technicians that came to our house were super nice, professional and very thorough. Thanks so much for the fresh start!

Report a concern   June 22, 2017 — Rated 10 out of 10 by L.M. Zerorez Portland
What do you like about our products and services?

Justin did a wonderful job on cleaning my carpet--it looks fabulous!! I love Zerorez--

Report a concern   June 22, 2017 — Rated 10 out of 10 by N.H. Zerorez Portland
What do you like about our products and services?

I like your products for all the reasons we hear in your radio ads: no chemicals, no stickiness after ward, and the carpet looks great. No smell or chemicals is especially important to me because there are three birds who live with me, and I wont expose them to toxins.

Equally important is your customer service. Its so easy to schedule an appointment and the technicians you send are very good at what they do. From beginning to end, every contact is with some who is personable, considerate, and seems truly interested in tailoring your service to my circumstance and home.

This is my 5th year in my condo and the 4th time I've called you. You may expect another call in a year - or less.

Report a concern   June 22, 2017 — Rated 10 out of 10 by Lori Kaylor Zerorez Portland
What do you like about our products and services?

I like the way the carpet feels after it's clean.

Report a concern   June 22, 2017 — Rated 10 out of 10 by M.J.H. Zerorez Portland
What do you like about our products and services?

Ease of engagement...From the initial call to the completion of the job, all facets filled me with confidence that my home was in the hands of professionals. The finished product, however was the best part.

My husband is highly allergic to scenting and soaps in particular. He came home and commented immediately about the beauty of our clean carpet and the distinct lack of residual odors.

Report a concern   June 21, 2017 — Rated 10 out of 10 by L.C. Zerorez Portland
What do you like about our products and services?

professional, fast service and a truly clean feeling carpet

Report a concern   June 21, 2017 — Rated 10 out of 10 by D.L. Zerorez Portland
What do you like about our products and services?

Luke did a great job cleaning my carpets. It was so soft to walk on after it dried. Great job.

Report a concern   June 21, 2017 — Rated 10 out of 10 by R.S. Zerorez Portland
What do you like about our products and services?

Thorough.

Report a concern   June 21, 2017 — Rated 10 out of 10 by K.E. Zerorez Portland
What do you like about our products and services?

I was completely amazed when they asked me if we had stains on the carpet that they need to address and I said the whole carpet is stained just to do the best they could because we were doing a graduation party when I seen how good they did I could not hardly believe it there's no more stains. I would recommend your service to everyone. :0)

Report a concern   June 21, 2017 — Rated 10 out of 10 by P.D. Zerorez Portland
What do you like about our products and services?

Nicely done,the technician was very professional, thanks for saving my back!

Report a concern   June 19, 2017 — Rated 10 out of 10 by M.T. Zerorez Portland
What do you like about our products and services?

The tech was great and did a great job!

Report a concern   June 19, 2017 — Rated 10 out of 10 by B.M. Zerorez Portland
What do you like about our products and services?

Good response to my needs. Did what you said you would do when you said you would do it.

Report a concern   June 19, 2017 — Rated 10 out of 10 by W.S. Zerorez Portland
What do you like about our products and services?

Best results! Courteous and knowledgable techs. Thank you!

Report a concern   June 18, 2017 — Rated 10 out of 10 by S.S. Zerorez Portland
What do you like about our products and services?

Prompt and professional service. Carpet looks amazing!

Report a concern   June 18, 2017 — Rated 10 out of 10 by J.G. Zerorez Portland
What do you like about our products and services?

I appreciate the excellent follow through. My carpets look great!

Report a concern   June 17, 2017 — Rated 10 out of 10 by S.S. Zerorez Portland
What do you like about our products and services?

Great job!

Report a concern   June 17, 2017 — Rated 10 out of 10 by M.M. Zerorez Portland
What do you like about our products and services?

Richard was knowledgeable, efficient and worked with me on the price of other services that Zerorez offers.

Thank you for the work you do. I love my carpets and clean upholstery.

Report a concern   June 17, 2017 — Rated 10 out of 10 by G.L. Zerorez Portland
What do you like about our products and services?

I love the way my carpet feels after it's been cleaned!

Report a concern   June 17, 2017 — Rated 10 out of 10 by J.N. Zerorez Portland
What do you like about our products and services?

The product had a pleasant smell while the tech was working and after it dried, everything looked like new with no lingering scent.

Report a concern   June 16, 2017 — Rated 10 out of 10 by K.K. Zerorez Portland
What do you like about our products and services?

Easy to schedule appointment at convenient time. Service technician was on time, courteous, and did a great job.

Report a concern   June 16, 2017 — Rated 10 out of 10 by C.L. Zerorez Portland
What do you like about our products and services?

No smell after cleaning!

Report a concern   June 16, 2017 — Rated 10 out of 10 by M.F. Zerorez Portland
What do you like about our products and services?

I have used Zerorez before and remain impressed with the work ethic and cleaning process used. Just the perfect hint of fresh aroma after. Very detailed attention to our needs. Nick was our tech today, his work ethic was outstanding, he adjusted to just what we needed done, was extremely courteous and helpful in his manner. He has a very deliberate system of set up, process cleaning, carefully attending to gentle moving of furniture and replacing. He made quick and thorough work in the work. Very personable and an all round pleasant experience.
Well done Zerorez!! Bravo Zulu!!

Report a concern   June 16, 2017 — Rated 10 out of 10 by A.C. Zerorez Portland
What do you like about our products and services?

The carpet looks great in all the rooms, but I did notice two stripe like dark marks on the bedroom carpet that I had not seen before. Your Tech was very nice and polite.

Report a concern   June 15, 2017 — Rated 10 out of 10 by J.L. Zerorez Portland
What do you like about our products and services?

Fast scheduling, I was able to call a few days prior to service, and Nicholas was very helpful.

Report a concern   June 15, 2017 — Rated 10 out of 10 by D.M. Zerorez Portland
What do you like about our products and services?

The carpets are so clean without the chemical smell and they dry quickly/

Report a concern   June 15, 2017 — Rated 10 out of 10 by D.M. Zerorez Portland
What do you like about our products and services?

This would be our 3rd time using your services, we had to report the last cleaning was not to the level of clean we expected based on how we had such positive results from the first, but the last from your office called (off the feedback report) and was so very pleasant and understanding she offered to make it right, she said they have a satisfaction guarantee. the next guy came out and was very nice he explained after looking at the flooring and said it looks like the last cleaning the tech used to much water or waster pressure, he removed the stain that the other said could not, this guy had it out in LESS than 2 Minutes!!!! we are VERY VERY happy it was fixed and fixed right. we will switch to Bi Yearly cleanings per his recommendation and the carpet was dry in the time frame of 4 or so hours as this time not 2 days. another WIN!

THANKS again for being a Proactive Customer Service Company.. you keep this customer!!!

Report a concern   June 15, 2017 — Rated 10 out of 10 by D.B. Zerorez Portland
What do you like about our products and services?

Carpets turned out great, tech was knowledgeable and nice


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