Zerorez Portland
9540 SW Tualatin-Sherwood Rd.
Portland
OR 97062
United States

Client Testimonials

Report a concern   February 28, 2020 — Rated 10 out of 10 by Dawn Smith-melton Zerorez Portland
What do you like about our products and services?

ZeroRez did a great job for us all the way through. Called to make an appointment, the attendant got us a same week appointment. Her service was quick, easy, and kind. Gentleman who cleaned our carpets was prompt and informative, he even called ahead to see if we would like him to come early. I would definately recommend their service to friends and family! Thanks ZeroRez, we are very satisfied customers
Response from Zerorez Portland:

Thank you!
Report a concern   February 28, 2020 — Rated 10 out of 10 by C.B. Zerorez Portland
What do you like about our products and services?

Excellent clean on our old, worn carpet. Done quickly, efficiently. Left our home looking & smelling fresh. Very polite service person. We're happy to give a recommendation!
Response from Zerorez Portland:

Thank you!
Report a concern   February 28, 2020 — Rated 10 out of 10 by J.C. Zerorez Portland
What do you like about our products and services?

No chemicals
Great customer service

Response from Zerorez Portland:

Thank you!
Report a concern   February 27, 2020 — Rated 10 out of 10 by Katie Cope Zerorez Portland
What do you like about our products and services?

Service man was very knowledgeable and friendly. He was unable to remove stains but tried and explained to us he couldn’t get them out.

Response from Zerorez Portland:

Thank you!
Report a concern   February 27, 2020 — Rated 10 out of 10 by R.H. Zerorez Portland
What do you like about our products and services?

Good work in timely fashion.

Response from Zerorez Portland:

Thank you!
Report a concern   February 27, 2020 — Rated 9 out of 10 by K.A.T.R. Zerorez Portland
What do you like about our products and services?

Technicians work with the home owner pointing out spots that may not come out. Cost is given prior to work beginning. Products used work well and the technician spends extra time getting tougher spots out.
The only complaint we have is it appears the technician put a small dent in the sheet rock and didn’t mention before leaving.

Response from Zerorez Portland:

Thank you!
Report a concern   February 27, 2020 — Rated 10 out of 10 by D.G. Zerorez Portland
What do you like about our products and services?

I gave my remarks in the test message. It is the same. Chris did an outstanding job. The carpets and furniture looks great.
Response from Zerorez Portland:

Thank you!
Report a concern   February 27, 2020 — Rated 10 out of 10 by J.P. Zerorez Portland
What do you like about our products and services?

On time, courteous, did a great job!
Response from Zerorez Portland:

Thank you!
Report a concern   February 27, 2020 — Rated 10 out of 10 by K.R. Zerorez Portland
What do you like about our products and services?

1) use no chemicals
2) thouroghness
3) promptness
4) helpfulnss
Response from Zerorez Portland:

Thank you!
Report a concern   February 26, 2020 — Rated 10 out of 10 by M.A. Zerorez Portland
What do you like about our products and services?

The young man who did the cleaning was very polite, well-mannered, and very conscientious at doing a good job.
Response from Zerorez Portland:

Thank you!
Report a concern   February 26, 2020 — Rated 10 out of 10 by Cheryl Anhoury Zerorez Portland
What do you like about our products and services?

My mother’s carpets were very soiled due to an old dog who that used it as a potty. The tech explain what pretreatment he could do to get it the cleanest. No pressure put on us and the carpets look like new....amazing! I will give this companies name to all my friends.
Response from Zerorez Portland:

Thank you!
Report a concern   February 26, 2020 — Rated 9 out of 10 by T.D. Zerorez Portland
What do you like about our products and services?

Was on time.
Listened to my requests.
Worked in a very efficient manner.

Response from Zerorez Portland:

Thank you!
Report a concern   February 26, 2020 — Rated 10 out of 10 by C.B. Zerorez Portland
What do you like about our products and services?

Professional in work and respectful of working in client's home.
Good communication, on time. Expensive, but they get the job done correctly.
Response from Zerorez Portland:

Thank you!
Report a concern   February 26, 2020 — Rated 10 out of 10 by J.A.D.H. Zerorez Portland
What do you like about our products and services?

Friendly hard working employees who explained all services and were thorough in their cleaning. Would gladly use again.
Response from Zerorez Portland:

Thank you!
Report a concern   February 26, 2020 — Rated 10 out of 10 by Mona Sorrels Zerorez Portland
What do you like about our products and services?

Clean environment friendly

Response from Zerorez Portland:

Thank you!
Report a concern   February 25, 2020 — Rated 9 out of 10 by Annette Keen Zerorez Portland
What do you like about our products and services?

Chris did a great job.
Response from Zerorez Portland:

Thank you!
Report a concern   February 25, 2020 — Rated 10 out of 10 by David Fielding Zerorez Portland
What do you like about our products and services?

I really appreciate the quality of cleaning that our carpets received. We have three children with one child being a toddler, and the carpets feel and look so much better!
Thank you!

This part I would just like to add for internal use. Please feel free to post publicly the above portion.
The cost can quickly add up when one wants to do their whole house (5 rooms and a hall) and has some stains. It may be something to consider to give a discount for an entire house.
Thanks,
Dave
Response from Zerorez Portland:

Thank you!
Report a concern   February 25, 2020 — Rated 10 out of 10 by T.C. Zerorez Portland
What do you like about our products and services?

Its cleaned with water not chemicals and our service cleaner that came out was helpful and polite.
Response from Zerorez Portland:

Thank you!
Report a concern   February 24, 2020 — Rated 10 out of 10 by Linda Evans Zerorez Portland
What do you like about our products and services?

Zachary from Zerorez arrived promptly, and thoroughly explained what was to occur during the cleaning of our stairs, hallway, bathroom, and family room furniture. Our stairs had many years' worth of accidental coffee spills and just plain ground in dirt. The stairs are so clean now, they look like new. I was also impressed about how he installed several barriers to prevent the hoses from scraping our walls.
Thank you Zerorez! Linda Evans
Response from Zerorez Portland:

Thank you!
Report a concern   February 24, 2020 — Rated 10 out of 10 by Tiffany Fieken Zerorez Portland
What do you like about our products and services?

I love how my carpet looks and feels after cleaning. The technician, Chris Taylor was also so kind and thoughtful throughout the entire process!
Response from Zerorez Portland:

Thank you!
Report a concern   February 23, 2020 — Rated 10 out of 10 by Lee Ann Lahodny Zerorez Portland
What do you like about our products and services?

The Zerorez process leaves our carpets very. clean and fresh. Technicians work effectively and efficiently!
Response from Zerorez Portland:

Thank you!
Report a concern   February 23, 2020 — Rated 10 out of 10 by Shellie Garver-Smith Zerorez Portland
What do you like about our products and services?

Chris explained the process and was very professional. The carpets look great and we are very happy with the way they look.

Shellie Garver-Smith

Response from Zerorez Portland:

Thank you!
Report a concern   February 23, 2020 — Rated 9 out of 10 by B.A.D.W. Zerorez Portland
What do you like about our products and services?

Clean carpets were a benefit.

Response from Zerorez Portland:

Thank you!
Report a concern   February 23, 2020 — Rated 9 out of 10 by S.H. Zerorez Portland
What do you like about our products and services?

I like that the technician arrived on time. I like that your tech is knowledgeable about your products and his job. I like the fact that you are a green company.

Response from Zerorez Portland:

Thank you!
Report a concern   February 22, 2020 — Rated 10 out of 10 by K.E. Zerorez Portland
What do you like about our products and services?

Niick did a great job!
Response from Zerorez Portland:

Thank you!
Report a concern   February 22, 2020 — Rated 10 out of 10 by Patricia Abate Zerorez Portland
What do you like about our products and services?

On time. Efficient. Ben was a wonderful service tech.

Response from Zerorez Portland:

Thank you!
Report a concern   February 22, 2020 — Rated 10 out of 10 by J.C. Zerorez Portland
What do you like about our products and services?

Fast, friendly and professional service. The guy was courteous and did a fantastic job. He didn't mind taking the time to answer all my questions. I also liked the fact that my carpet was cleaned without harsh chemicals and left feeling clean not crunchy. I will recommend you to all my friends. Thanks.

Response from Zerorez Portland:

Thank you!
Report a concern   February 22, 2020 — Rated 10 out of 10 by Jimmie Washington Zerorez Portland
What do you like about our products and services?

Great job! On time, explained the process , answered questions and got the job done in the specified time. We had our family room, stairs and an area rug cleaned. Everything looks brand new again!
Thanks,
Jimmie and Laurie Washington

Response from Zerorez Portland:

Thank you!
Report a concern   February 22, 2020 — Rated 10 out of 10 by D.K. Zerorez Portland
What do you like about our products and services?

No harsh chemicals and safe for fabric

Response from Zerorez Portland:

Thank you!
Report a concern   February 22, 2020 — Rated 10 out of 10 by Robert Blomquist Zerorez Portland
What do you like about our products and services?

great staff, prompt, fast and clean polite whats not to like
Response from Zerorez Portland:

Thank you!

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