Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84622 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 10, 2025 — Rated 7 out of 10 by E.F. Zerorez Phoenix
What could we do to improve?

My carpets still feel crusty. They dont feel clean at all.

Report a concern   July 10, 2025 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Joseph was the best! thanks for the high quality service

Report a concern   July 10, 2025 — Rated 10 out of 10 by Josh George Zerorez Phoenix
What do you like about our products and services?

I had a great experience getting my air ducts cleaned Trayvon took the time to respect my home using corner guards to protect my walls and explained the process of what he was doing. I’ll only use Zerorez to clean my home

Report a concern   July 10, 2025 — Rated 10 out of 10 by T.O. Zerorez Phoenix
What do you like about our products and services?

The carpets are dry in several hours, very much improved to past carpet cleaners when the carpet can be wet for a couple days. Very helpful technicians, fast, considerate!!

Report a concern   July 10, 2025 — Rated 10 out of 10 by G.N. Zerorez Phoenix
What do you like about our products and services?

Excellent quality of work

Report a concern   July 10, 2025 — Rated 10 out of 10 by Joanna Sessions Zerorez Phoenix
What do you like about our products and services?

Great price for everything we got cleaned. Technician was quick and did a great job! Carpets look much better.

Report a concern   July 10, 2025 — Rated 10 out of 10 by V.B. Zerorez Phoenix
What do you like about our products and services?

How fast I was able to get an appointment next day.

Report a concern   July 9, 2025 — Rated 10 out of 10 by Bob Reichhard Zerorez Phoenix
What do you like about our products and services?

Pro service, on time. Very friendly and did a great job. Second time I have had them out to clean. Not sure why anyone would use a different service.

Report a concern   July 9, 2025 — Rated 10 out of 10 by Julie Greenberg Zerorez Phoenix
What do you like about our products and services?

Michelle did a fantastic job with our carpets, recliners, and footstool! They look brand new, and we couldn't have asked for more. She was on time, courteous, and thorough! I love that the products are safe for my children and pets to be around. We will continue to use Zerorez for years to come!

Report a concern   July 9, 2025 — Rated 10 out of 10 by Carol Minert Zerorez Phoenix
What do you like about our products and services?

My carpet looks awesome after the cleaning. The stains were removed that I didn't think would come out. The technician arrived on time, and it only took a little over an hour to clean three rooms and a hallway and no extra charges for pre-treatment. I will definitely use Zerorez again.

Report a concern   July 9, 2025 — Rated 10 out of 10 by Marcia Hollingsworth Zerorez Phoenix
What do you like about our products and services?

Thorough and professional

Report a concern   July 9, 2025 — Rated 10 out of 10 by Loretta Schrader Zerorez Phoenix
What do you like about our products and services?

I don’t want the soap on my new carpet! I like the way you clean my carpets I have grandkids that lay on it so it’s a nice feeling it’s natural product!

Report a concern   July 9, 2025 — Rated 10 out of 10 by Scotty Vaughan Zerorez Phoenix
What do you like about our products and services?

Carpet looks great and was doing quickly and efficiently!

Report a concern   July 9, 2025 — Rated 0 out of 10 by L.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

There were several large areas on the tile that were left with dirty sticky water residue from the rug cleaning and the windows behind the sofa that was cleaned was sprayed with the cleaning product. Hard to get off. Not sure if there was a problem with equipment, but will not go through that again. I called the cleaner Jordon and left him a message to let him know, in case it was an equipment malfunction, but didn't hear back.

Report a concern   July 9, 2025 — Rated 10 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

Anthony was very professional & polite.
He did a great job & wiill highly recommend
ZeroRez to friends.

Report a concern   July 9, 2025 — Rated 10 out of 10 by Helen Heller Zerorez Phoenix
What do you like about our products and services?

They were on time , he was very friendly and the price was right. My carpets look great!!

Report a concern   July 9, 2025 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Quick and easy

Report a concern   July 9, 2025 — Rated 10 out of 10 by Lorraine Timmerman Zerorez Phoenix
What do you like about our products and services?

You don’t use harsh chemicals.

Report a concern   July 9, 2025 — Rated 9 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Your staff person did a great job! I will recommend Zerores and to others!

Report a concern   July 9, 2025 — Rated 10 out of 10 by Dave Gulick Zerorez Phoenix
What do you like about our products and services?

The tech did a great job

Report a concern   July 9, 2025 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Nic was very helpful and did a wonderful job!

Report a concern   July 9, 2025 — Rated 10 out of 10 by Shae Rakestraw Zerorez Phoenix
What do you like about our products and services?

Great results

Report a concern   July 9, 2025 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Clean carpets with no residue left behind, excellent value especially with promotions that are offered.

Report a concern   July 9, 2025 — Rated 9 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

The employees of Zerorez have always been very professional.

Report a concern   July 9, 2025 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

Great job as always!

Report a concern   July 8, 2025 — Rated 7 out of 10 by C.S. Zerorez Phoenix
What could we do to improve?

I use you and Stanley Steamer to clean my carpets, alternating. My concern is that the day after the cleaning, when I went to vacuum, my vacuum was full of dust and yuck. It just never seems to get clean. And every day after that! I already vacuumed this morning and as usual it fills up with dust/dirt.

This particular cleaning came out of a week of getting my house painted inside/outside with the painters coming in and out with dirty shoes, even though I had multiple rugs and such for them to wipe their shoes.

Having said that, this carpet is OLD and has stains that do not come out. I need to keep this carpet clean until we decide how we are going to change it out.

Report a concern   July 7, 2025 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Where the carpet came out no residue

Report a concern   July 7, 2025 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Your employee Jorge arrived on time after calling to let us know he would be here a little earlier than scheduled.. We toured the house together and agreed on the areas he would clean. He was friendly and professional.When he was done
He gave me a tour of the areas he had cleaned and I was amazed at the difference in the rugs.. They were SO clean! Our carpet is quite old and hasn't been professionally cleaned before. They were cleaner than I expected.
I
was also surprised at how dry the carpet was when he was done. Some of my friends cleanings were wet.

Report a concern   July 7, 2025 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

I like how much the technicians care about providing the very best service possible. Colton was our cleaner this time, and he worked very hard to get the best outcome. He was very pleasant to work with and did a great job.

Report a concern   July 7, 2025 — Rated 10 out of 10 by V.J. Zerorez Phoenix
What do you like about our products and services?

The service was well done and efficient.


Privacy Policy