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based on 84618 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality of the work done for me and the professionalism of the worker who did the work.
Product used to clean, really pulls out the dirt, dust, pet hair, etc. Plus a bonus, every thing is almost dry when they finish because the high suction they use to clean. I had my sectional cleaned and it looks brand new. Michelle did a great job.
Also, I may add, every time I have used Zerorez, the staff is professional and friendly. They explain the process and get down to business cleaning.
very pushy, over charged from original quote - guy had an attitude - so wont be using again
My carpet was clean and dried very quickly. Boys were in and out in a flash! Not only that, but the service was impeccable and the techs that came out were so helpful and friendly. We were slightly unprepared and they went above and beyond to make sure the job got done, even helping us and doing extra work that wasn’t their job. Can’t recommend them enough
Joseph was proactive and candid about the state of the carpet and the results were ourstanding
Easy, fast, efficient!
The products worked well and did not feel as though any residue had been left. The gentleman who serviced our home was kind, professional, and worked with excellence!
The service from tech was great however the work was not to expectations. We had some pet stains that he treated but it seems they are more apparent now than ever. It looks like I never cleaned my carpets as of now. I’m hoping there’s a way to make this right as these were very light pet stains originally and now they are yellow pinkish. It looks terrible.
Same day service
Very reasonably priced
They did a great job on my carpets and floors!
Our tech was awesome! Nice person, great personality and did a very thorough job!
My service rep was very knowledgeable and friendly. He was honest about what he could do.
Ty did an excellent job. He was very professional,
courteous and explained everything he was doing. We recommended Ty and Zerorez to our friends Dan and Sylvia Sackett who called to make an appointment. Roger and Judy Wells
Excellent personnel! Very clean result.
Great work
Add to service is delivered 100%
1920 N Loretta Pl. Casa Grande, AZ 85122. Felt like the job was rushed since the person came late in the day. Didn't clean and seal the master bathroom title.... grout still dirty. Paid an additional $800+ based on the confidence level the cleaner had in getting rid of the carpet stains and order... was unsuccessful so now I'm spending over $3,000 to replace the carpet and padding.
Professional guys very friendly
I wish I remembered the name of the gentleman who serviced this call. He was great! I am planning on scheduling another service call at my house (this was for my mom) and I am hopeful we can get the same guy.
Ty.
I was very satisfied with the results of the carpet cleaning. Fast drying and got rid of horrible high traffic marks. Our technician was awesome! Friendly. Knowledgeable and professional. Will be recommending and using again. Thank you!
Professional, quick and easy
Carpets look good after zerorez cleaning. My past experiences with other carpet cleaning services -- zerorez method is better choice by far! Other carpet cleaning services use either a machine with a rotating brush that reminds me of the type the school janitor used hallways tile floors; good for tile cleaning/waxing, but not so much for carpets. And/or they soak the carpets so much it takes days to dry, which after results in carpet feeling crunchy and stiff feeling texture. Zerorez cleaning uses a vacuum style method much better suited for carpet cleaning, IMHO. The service was professional which was excellent. I appreciated being able to walk through the areas prior to cleaning to point out the trouble spots. I appreciated the extra attention given by the service tech. Most of all, I'm very happy with the results....will certainly be coming back!
Easy scheduling online with ability to receive a quote immediately. Excellent communication with our technician and very thorough and knowledgeable. Highly recommended!
Everything was communicated well and he did a great job.
Service is always top notch and the quality of cleaning is always above average.
I had two couches cleaned and there are still some areas that dirty.
You always do a great job getting my tile clean.
Mario was fantastic!
The service tech was very professional and mindful of my home. He did a great job cleaning the carpet and leave the home in great condition.
I have used Zerorez in the past and like the fact that every tech that has been out to our home has been exceptional.
I like the fact that the product used to clean the carpet does not leave a residue.
The carpet looks great and I love that there is no soap residue.