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based on 84706 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets look great after cleaning. The tech is always friendly and nice. He is also very knowledgeable and explains exactly what he’s doing. Great service.
Representative was so friendly, helpful and knowledgeable. Was very thorough and did an excellent job. I have never had a bad experience using Zerorez.
The employee was friendly. He cleaned the carpet quickly. I am disappointed that some of the heavily used areas do not look clean.
My carpet didn’t look much cleaner than before it was cleaned by Zerorez, and your technician didn’t have anything to say about that when questioned. I’ll be looking for a different company next time.
Awesome employees, great cleaning
Our tech was friendly, knowledgeable, efficient, and quick. He did the job quietly and was in and out in no time. The rug was barely damp and dried in less than an hour. Cleaning this favorite rug cost oodles less than buying a new one. Plus, you just cannot get stuff these days with all the shortages. Thanks, zero rez!
Service technician was great
How clean you get the carpets
Timely, easy to schedule, reasonable charges for everything that was done. Super nice employee!
He was here when they said he would be & the individual who did our home was courteous and did what we wanted done. I've used Zerorez before and will use and refer them again.
The technician was very nice, called before and after to ensure I was happy with the services. The carpets looked very clean once completed and I will certainly be using Zerorez again in the future.
Very quick and professional. Worked with my schedule. Moved into new home and was impressed they have resources to see if animals have peed anywhere... master closet was awful, unknown to us. So very pleased they were able to identify and take care of troubled spots.
Cheap and works good
The Tech was very courteous, knew exactly what was expected, made some adaptations/suggestions and did excellent work in a time and respectful manner.
Very pleased with results. Carpet cleaned up nicely.
Given the price to have the tile cleaned, we really weren’t impressed with the results. The grout was still stained and it just looked like someone had mopped.
Your employee was professional and nice
I loved my carpet cleaning
Great friendly professional service. Tech Andrew was excellent.
Your representative was very courteous and respectful. sorry it has been so long for me to get this written. My one comment is please be sure they start the job with plenty of business cards. My friends are always asking for referrals. and a business card makes ir so much easier.
The service tech, Ramon, took the time to explain the process and did a great job.
Stains remain on carpet. Tech said he would put foam blocks under 1 bed and he forgot.
Love the results of having my carpet cleaned by zero rez. Now I can wait a while to replace them. They look great!
You've always been easy to schedule, on time for appointments, and leaving my carpets feeling clean.
Always on time, professional and quality work! I'll keep utilizing your services for a long time.
I loved the efficiency of scheduling !
Matt was a very nice and able technician
He arrived on time and did a great job !
The second Technician that came and removed the stains was very professional and explained exactly what he was going to do. All of the stains were removed and my carpet looks like new. Mason was very Polite. I certainly would have him and your company come again to clean my carpets. Thank you so much. Your “10” in my book
Job well done
Thanks
Tim, our carpet cleaning guy was great. We bought a new house and was having all the carpets, two area rugs and floors cleaned. He ended up spending all day because of the job that had to be done (we ended up having him clean the showers also). Everything looked great. The only drawback that I have is that the drying time was more than I was told and when we moved in the next day some of the floors were still moist. Some for more than 24 hours. All in all, I will use Zerorez again.

There are a couple of areas concern that still look a bit dirty…