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based on 85354 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
How clean my carpets are after their service!
Zerorez is always on time and the employees are kind and professional.
Very friendly and professional gentleman that cleaned our carpets. He did a great job too!
On time and did a good job. Very professional service.
I’m very pleased with the results. Thank you zerorez.
Our technician was great! He was prompt, courteous, and thorough. Really appreciated his hard work and attention to detail. Will use your services again in the future!
Thorough, responsive, friendly and timely.
Easy to schedule. Professional service and friendly reps!
They do a great job.
The technician was on time and very friendly. He did an excellent job in cleaning the carpets. He was neat and tidy. I will definitely use this company again.
Great service very friendly technician & explained everything he was doing while doing the job.
Very thorough.
The technician did an excellent job. My carpet and tile are really clean. Great job!
Jesse was on time, did a great job cleaning tile that had not been deep cleaned in years.
Good price for service.
My service technician did a wonderful job! He was also very friendly and recommended what I needed. My carpet turned out great!
We had 4 rooms cleaned and the technician was not only fast but very professional.
The outcome of the service is spectacular. Way better than I originally imagined.
Our technician Spencer H. was great. Very happy with the results of his and work and attention to detail. Will definitely keep him in mind for our next service.
Excellent results, thorough cleaning. Service technician super friendly
Ryan was great. I did receive some information that did not turn out to be accurate when I checked with the carpet manufacturer. I feel the technicians could be trained better in this area.
I choose ZeroRez because of your quality carpet cleaning results, professional service technicians, and your prices.
Love my house again
The technician was very friendly, honest and helpful in determining what treatment was best for our carpet. No pressure.
Really nice service tech and accommodated all my requests,
My technician was great. He taught me a lot he explained what he was doing every step of the way. So happy to hear I already had well taken care of carpets. Thank you!
The technician went above and beyond to deliver excellent service
The carpets were cleaned well without chemicals.
everything was great.
Robert did an excellent job on our loveseats. They look great. Thanks
I have brand new carpets that are 6 months old. My dog marked a couple times in one of the bedrooms. The technician put a black light on the carpet to see how deep and soiled the urine penetrated but nothing showed under the black. He charged extra to remove any odor from the urine in the carpet which was fine, I would have opted in for that but I wasn’t told beforehand, only when I paid at the end. Today I went into the room to check it all out and I don’t think it was well done. It still has a urine smell even after being charged extra for the odor removal. I know if the carpet is really bad and if the urine goes deep into the padding that can happen but I really don’t think that was the case in this situation. I think it just needed a little extra care.