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based on 84688 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was fantastic
Technician was on time, he was professional, communicated great, asked questions on what, where the carpet needed treatment.
Quick dry time. No soapy residue.
You don’t use soaps that stick to the Carpet fibers &
A your process cleans the carpet better than any other process !
Your tech people are very professional & informed & pleasant .
Good work. Technicians are friendly and professional. Get right to work.
No comment
Quick, no smell, not soaking wet, on time, friendly.
Service tech was great! We had tile floors done and paid extra for grout sealing, but now there is white residue throughout house.
From start to finish the experience was great. I needed my carpets cleaned asap and got an appointment within 48 hours and was taken care of. The rep that cleans the carpets was informational and did a great job
Carpet cleaning
Service man, John was excellent. Arrived on time was very efficient and pleasant. Our carpets look great!
Dries quickly and price
They were here on time. They protected the wall corners and actually cared about our home.
The technician was personable, knowledgeable, and did a fine job.
The appointment was great, but 3 days after the cleaning my apartment smells like wet laundry left in the washing machine for days, or that old dish rag smell.
I did not move any furniture back onto the carpet until the next day and kept the a/c on with both ceiling fans running on high all day, the day of the cleaning tip help or dry.
Your technician was professional and polite. He knew which questions to ask to be sure he was doing the job we wanted.
They cleaned a condo for an estate. I am out of state and they kept in contact with me. It was a stress free process.
Our technician did a great job! We were extremely pleased with his effort in cleaning our carpet. There were some tough stains, but he took care of them!
He was also very friendly, efficient and hard working.
A great guy!
We had a dog pee stain in baby’s room that I couldn’t even smell. Then after we got carpets cleaned and I paid for the extra thing to get smells out, now the room smells like pee :(
Always professional and friendly. My travertine tile and grout look like new. I have been using Zerorez for over 20 years, never disappointed.
Your crew that did my house was amazing great customer service
Quick and efficient
This was our third time using Zerorez and our experience was exactly as we remembered. He was timely, got right to work staging the equipment outside and wearing shoe coverings. After clarifying the work order he got right to work. Before leaving he reminded us to wait 4-6 hours before moving items back in place. He was professional and just a very pleasant individual.
Do a great job, very friendly.
Service was fantastic and Quality of work was great. Setting up an appointment was smooth and very timely.
Jesse and Josh were very polite and did a very professional job.
Service was prompt and tech very friendly.
I have never had a bad experience!! The carpets are well cleaned and truly the spots don’t return!
The effectiveness, results. The tech was very professional and cool. I was very happy to welcome him in my home.
I was very impressed with the results and your procedure to carpet cleaning. Good job