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based on 86008 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zero Rez has always been known to us by cleaning carpets without making them feel so wet. My husband challenged this on our last cleaning. He wants to know if the process changed? If you have to clean harder does that mean you use more water? Our carpets look good however he has a point that I would love to be clarified.
I apologize I have since forgotten the name of the man that cleaned our area rug. He did a fantastic job!! I will definitely use Zerorez again!
Looks great -on time and very friendly.
Paid extra for carpet deodorizer for one room. That room is the only one that smells.
Called Zerorez to discuss this, was told deodorizer is not guaranteed to work.
$75.00 extra for one room deodorizer and only that room smells
The carpet cleaning itself was very satisfactory; the issue I have is that after the technician mopped the tile surrounding the areas with carpet and it dried the technicians shoe prints are visible in the areas. I tried mopping the areas several times and with the light shining on the areas, the shoe prints are still there. I really don't want to have to look at these shoe prints for the rest of my life.
They communicate. They’re on time and they do an amazing job.
Price for deodorizer was $140 and price of cleaning was &129 for two rooms. I was a little shocked at final invoice.
Great product and our technition did a fabulous job
The tech was on time and very professional and friendly. He followed all my instructions and my home smells and looks great.
I thought it was really weird that the cleaning professional had no booties and refused to remove his dirty shoes while cleaning our house. Never before have I had a Carpet Cleaning company that has discontinued booties as part of their services. Overall, my carpets are clean, but I found that whole experience very strange.
Cleaning worked great and technician was so great!
I love the way my carpet looks and feels!! My technician, T was communicative, friendly and professional!! Highly recommend!!
I like the fact that the process does not have a high odor, and dries quickly without leaving the carpet crunchy from chemicals.
Always excellent work, efficient and helpful technicians. Effective cleaning and I appreciate the lack of dangerous chemicals, relatively quick drying time, and the self sufficient trucks with water etc. that easily access my second-floor unit.
Great service, fast & polite. Carpet are clean!!!!
I can still smell the pee spots. I paid extra for the extra clean for these spots. Didn’t seem to work.
Easy from start to finish. I loved the reminder email, online scheduling from there was a breeze. Got lots of reminders. Our cleaner, Joshua, was kind, respectful, educational and discussed options for our issues. Wonderful service! Thank you!
The techs are always nice and the carpet is soft not crunchy
Technician was kind and informative and carpets look great!
Chris was so nice , efficient, , clean and knowledgeable.
Grout not clean. Have someone else come out from your team and clean it.
The business smell and look so clean, and the stains gone in the carpet
Cody did a good job cleaning the carpet.
This was a mistake. I tried to put in a 10 but after the number 1 it did not let me put in the 0. We were very satisfied with Zero Res.
Enrique was very knowledgeable, professional and friendly.
Knowledgeable staff do a good job
Great looking carpets after treatment
No chemicals
The "special sales offers" are basically bait & switch. New customers beware....read the fine print and know they do not measure square feet actually done.
My carpets were left very wet. I feel they could have done a much better job of extraction. Very disappointing.
On a positive note, the two techs were polite & honest. They accidentally broke a yard light & let me know right away & reported to their management.

The duct cleaning we had done was great. But our carpet cleaning had a hiccup, our master bedroom and closet took two full days to dry completely.