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based on 85354 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
EXCELLENT CARE BY TEH TECHNICIAN. HE WAS THE BEST I HAFE HAD AND I HAVE BEEN USING YOU FOR SEVERAL YEARS. THOROUGH, CONSCIENTIOUS AND VERY POLITE. PLEASURE DOING BUSINESS WITH HIM.
The technician came when he said he would, kept us informed of what he was doing and worked efficiently. The job was done per our requirements. The place was left clean and ready to go as soon as it dried.
This is the second time I have used. you guys for cleaning Caro
pets in my rental properties and as usual what I got was a comment stayed in touch with me
exactly when he would be their , secondly the guy was friendly introducing him self , then went to work doing the job at hand, the two bedrooms looked even better than expected, I would sincerely like to thankTray (the guy that did the work ) and you guys for a great job, I will be back
Jay Snow
phoenix, arizona
Enjoy the work done by our technician Jason
Zerorez did an amazing job on my carpets! Thank you so much for the great customer service!
Friendly serviceman and thorough job!
Cody was AMAZING !!! I am so very Pleased with his service..He is professional- personable and an asset to Zerorez
Quick and professional. Did a great job.
The technician was friendly and efficient and seemed to do a good job. What I don’t like about your services is that you charge a lot per room without any consideration of the size of room.
On time, technician knew their job, good product very efficient.
Have used Zerorez for many years for these reasons.
Paul your zerorez technician was amazing. Will definitely ask for him every time !!
I use zerorez exclusively for years. Same great service as always from rep named Spencer this time.
Wipe up all the drips on my tile floor. Otherwise, the technician did an excellent job and my rugs look great.
Very professional and they did a great job cleaning some tough spots for us! Looks amazing!
No residue cleaning & friendly, efficient employees
Great job by Luis. Good listener, knowledgeable, answered all my questions, & carpets look great.
There aren't any chemicals and that when the carpet is cleaned and smells good and the carpet isn't hard and stiff when you walk on it.
Quick and convenient
Always great service and friendly service team, they do an amazing job every time.
Very respectful of my home, accommodating with every request
Your agent was on time, courteous, capable and did an excellent job!
The tech was very knowledgeable and courteous. Also the carpet took Les time to dry than traditional carpet cleaners
Always professional service, technician explained the process, and the carpet turned out clean and fresh.
November 4, Michael A did a terrific job of cleaning our carpets. He showed me what he was extracting out of the carpets. Yuck. He explained the process. The carpets look clean. and now that they are dry, they are not crunchy.
He also did a test area for cleaning my tile and grout, which is a great idea. Since I couldn’t see much of a difference so I opted not to have the tile cleaned after all.
He was professional in demeanor and was pleasant.
Service was great....I was disappointed that the carpet didn't come cleaner. I'm thinking this was maybe because we didn't have it cleaned sooner. Have never had any carpet cleaned prior to this.....Also the estimate went from $410 to $1160 due to treatment for our pets. Cody the tech spent a lot of time trying. The raise in the estimate should have covered that......?
Not soapie
Friendly, on time and explained each step if the process of the cleaning.
This is the third time I’ve had Zerorez clean my carpets. I’ve never had my carpets cleaned so well. Coby was the tech this time. He was great - professional, friendly, and such a hard worker. I couldn’t be happier.
No soap, fast drying.

Thank you for being on time and doing a great job!