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based on 84686 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I always forget how much of a difference the tile cleaning makes in my home! It looks fantastic.
The technician was courteous, professional and did a great job.
Cant recommend Zerorez enough!
Josh did such a great job cleaning the tile and carpet in my home. He was very pleasant and explained what he was going to do and what to expect. My floors look like new. I would highly recommend Zerorez. Very reasonable pricing.
The technician was friendly, efficient, and knowledgeable. I could not believe the difference I saw in the tile floor/grout. I was on the fence about having them do my tile floors but it was 100% worth it, they look amazing!
My wife prepared a check for payment after the service. She was told at the time checks were not accepted. I suggest you inform future customers ahead of time.
Professional and quick.
Great job great technician looks better than ever
Well done! My technician was fantastic.
Very knowledgeable, thorough and personable.
improve cleaning for deeply soiled fabric. unfortunately didnt remove odor from couch.
Came back a second time to re-do the cleaning. Much better results and customer service the second time around. Would give them a try again next time.
Excellent job as always. I'm a repeat customer. My carpets look great!
I like the fact that there is no soapy residue. Your service people are courteous and well trained.
Caleb was on time, explained the process and very professional.
The carpets were a bit crunchy after they dried and still crunchy after vacuuming. After walking on them for a couple of days it wasn’t so bad.
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Your technicians are always the NICEST people who take the time to explain everything they are doing, what you are paying for, and what they recommend. I actually trust what they are saying and don't feel like they are just trying to sell me a product that I don't need. The technician at this last job (sorry I can't remember his name) assessed my situation and gave me several options. He came in, got the job done, cleaned up and left. He also called to see if he could come earlier than the original time quoted which was much appreciated. The products work great, but your people are really what makes me want to continue using the service.
The service and honesty of the technician
Spencer was extremely knowledgeable about products and services and attentive to detail.
Very efficient, professional service.
Edges were still dirty and not all dirt and stains were removed.
I like that you don’t use soap and the carpet doesn’t have that crunchy residue when it’s dry. Our technician , Luis, was very nice and knowledgeable and did a great job. Thank you!
My house even smelled fresh after my tile & grout were cleaned. The guys were very friendly and respectful of my house and things.
Carol Springer
I especially like that it leaves no soapy residue.
Friendly and knowledgeable rep. Carpets came out looking brand new.
This was our third experience with Zerorez. We were totally satisfied with the results. Our technician was knowledgeable, polite and completed all of our requests. Will definitely be using this company again. We will also tell our friends about our great experience.
The ease of scheduling service and the fact that the technician coordinated clearly on their time of arrival.
I had given my information in advance of the cleaning on line.
When the tech Robert came here it turned out the price for cleaning was double
I also had a coffee stain that was treated but not completely solved
I went on line after and found a solution that helped a little more of vinegar, water and liquid dish soap
My daughter in law Holt Fox in Cave Creek said a friend recommended you and she referred you to me as well.
Thank you
Name removed
The dirty areas are still there. I’ll have to clean them myself or hire another company.
Every thing event great. Carpets look nice and the pet traffic area cleaned up nicely. Money our Technician was friendly and had no issues working the traffic areas till they were clean. Thank You will use their services again.
Some of the grout is still stained but I was able to clean it with vinegar and a toothbrush. I was hoping your zerorez machine would do that more effectively.
Also, where all the puddles of excess water were left are collecting dirt and are visible and gritty. They are all over the place. I'm going to have to clean the floor again to get rid of those areas where the excess water puddled. Kind of disappointed that after spending $700 I'm going to have to manually clean some of my floors again.
the young man who did our service was exceptionally courteous and helpful, careful and speedy. Much appreciated!!