- Phone: (480) 507-2419
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based on 85354 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service!
Trevor was an excellent technician, he showed up on time, was respectful of my home, and very efficient with his work.
Felt your employee rushed the job he was in and out i30 minutes. He never asked if we had any areas of concern. Our carpet was so wet in areas it took two days to dryas well as we discussed big ripples in floor that took a day to go down. Feel we can see streaks from his cleaner. My floor is cleaner than before but definitely not the same service or result as we had from your company last time.
I hate to be negative, but i just didn't need alot of area cleaned and thought it was pretty pricey for what I had done. Also, with other companies that have cleaned my carpets they have put wall/corner protectors up to keep equipment from scraping walls. I had to go back and paint baseboards and walls on corners because protectors were not used. Also, I appreciate people who respect my home. I asked the gentleman to wear booties. He walked up to my home with booties on already. I offered him my own clean ones and he got more on his own, but wore them outside back and forth into and out of my home. Just don't wear them at all if you are going to wear them outside.
Professional Service
Fast cleaning, drys quick. My only complaint was the smell, i know theres no chemicals which is great but I think I was expecting a fresh clean smell and it just smelled like wet old carpet if that makes sence after they finished.
my tech (Ramon) was great and very helpful would highly use zerorez again.
Cody did an excellent job. Carpet came out beautiful. Will highly recommend service to friends.
Easy to book, easy to pay, affordable prices, friendly workers - and clean carpets!
Great service whether it’s someone on the phone or the technician that’s at your home. This company is always on time and does a great job.
Easy to schedule. Depending service and quality
Technician was professional and did an awesome job.
Carpets look great and couch actually came clean! The tech was fantastic!
Everything
Moe arrived on time, was professional, and treated us with respect. He did a great job in cleaning the bedroom carpet, it looks like new! In our opinion Zerorez is the best carpet cleaning company, we will call upon you again.
On time!
Knowledgeable and experienced employees!
Kind employees!
Workers take pride in there work!
Product worked well!
Jeff who did my carpets is excellent!!!
Thanks again for your service!
First name removed
Customer service was outstanding. Explained everything to me offered best options to fit my budget. Did a great job!
Easy to schedule, and they show up.
No odor fast service
Friendly staff, explained every step along the way. 4th time using the service
Deceptive pricing, hidden upcharges at the last second. Not up front, very unhappy, you are the Just Brakes of carpet cleaning.
Reasonable prices, great service, product that's chemical free and works really well!
No Crunchy aftermath
Hard working, dedicated, good communicating tech! Fabulous results! Our house looks brand new again!
I would not ever, ever use another service than Zerorez. You are absolutely the best!
You are efficient and always on time. I also like that you call me when you are on your way.
Thank you for your wonderful service!
Quality service, timely arrivals, reasonable price
Made area rigs look great again.
We liked that the results were amazing, Cesaer was on time, polite, and did great work. The tile and grout looked brand new when he was done. We appreciate the follow up from the manager after the billing problem was corrected, and I appreciate everyone that worked to help make our house clean.
Excellent technician, so professional, great employee!!!!!
I am amazed at how clean the tile is now. After almost 7 years living here and the first time cleaning the tile and grout look very good. The one thing that is a bit frustrating is the online pricing structure, I thought I selected adequate square footage, once the tech showed up and reviewed what I had selected he made adjustments which increased the price $150 which was almost 50% more than what I selected. A little bit of a price shock. Also I noticed the day after the baseboard were left pretty dirty, from everything that was stirred up in the tile cleaning.