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based on 84683 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have been a proponent of Zerorez for years. This time around a great technician, Jordan, completed my house in grand time. When there appeared to be one troublesome area, he returned two days later and graciously reworked that area.
I like how soft and fluffy this product leaves the carpet.
Your technician was pleasant, professional and did a great job.
David was on time and very professional. He did a very good job.
Friendly service and great results every time.
Thank you
The technicians are commutative, timely, and do a great job at addressing the needs of our carpets. Scheduling and paying for the transaction was easy and simple. I would recommend this company to anyone looking to get their flooring clean and to be serviced by a professional company.
Rugs look fine but furniture did not come clean. Dining chairs don’t look any better than before they were cleaned.
The technician who came out to do my carpets was great! He really took his time working on a problem area for us!
The technician was friendly, hard-working and informative.
Amazing service. Incredibly impressive cleaning services. Highly recommend Zerorez!
It was easy to schedule online, rep showed up on time and got the job done! I was working from home and appreciated how smooth everything went. It was an overall great experience and the carpets look amazing.
Excellent customer service.
Your service is flexible and customer focused. You do what Is asked and offer services without being pushy. You stay within budget.
He was very courteous, polite, and explained the process. Very pleased with Zerorez. My floors look like new.
the tech was very thorough & did a great job on cleaning our carpet & the sofa!
Our rugs came out so clean. They dried very quickly and had no residue. The person who came to our house was awesome. He explained everything to us and was sure we had no questions when he was done. I will definitely use ZeroRez again!
Sam
Technician was helpful, pleasant, and professional. Rugs look great and dried fairly quickly. He took care of pet stains well
Finger prints on white couches
All of your technicians are excellent. You are very upfront about what service you will do and the charge. Ramon beautiful cleaned a big mess for me. He deserves the too rating. Pat Osbornne
Service professional was great and carpet looks fantastic!!
Thank you!!
Effective!
The stains weren’t treated and remained after the cleaning.
Very thorough, did job in timely manner floor looked like new!
Allow technicians to create quote, or a way to generate quote. I asked for a quote on tile and grout cleaning, and received verbal quote but not a written quote. Technician said I had to go onto website and enter information to get a quote generated. This could be a lose of business, as I need to discuss with my wife, and we normally use written or generated quotes for discussions. Make things easier for your customers, we are the reason you have a business.
I choose Zerorez because I prefer nontoxic chemical free products.
Swift and prompt
I loved Carli so much that I’ll get my carpets cleaned more often knowing that she could be the one who comes out to do it. Nice, professional, efficient, and my carpets look brand new! Thanks, Carli!!
My technician was on time knowledgeable and efficient. Did a great job.
He was very professional and nice. He did a great job, no mess and our carpets came clean. No funky smells and the carpet looked and felt great after it dried. Thank you again!
Kind and professional