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based on 84683 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and technician. Appreciate the minimal chemical burden.
I just had my carpets and tile cleaned and Brooke did an excellent job!! My tile looks brand new. I'm so pleased by my service today!!
Great service and results
Had quick availability and honest techs.
I was disappointed in this carpet cleaning service. I saw the advertisement for Zerorez on a Tv program so I decided to try them out. It was more money than I was used to paying but I wasn't happy with the last company so I wanted to try someone different. The carpet was left really wet so it took awhile to dry. My husband said that he mentioned to the cleaner that it was really wet and he still left it like that. We have a stain that always comes back a month or so after we get the carpet clean with Zerorez the stain came back the next day. I will not be using the service with them again.
They do a great job and are reliable.
I needed to arrange for carpet cleaning and ceramic tile cleaning while I was out of town, for a vacant property. Everything was handled over the phone expertly with courteous and friendly staff. They made an appointment in a timely manner and the technician was able to let himself into the house with a lockbox and key I provided. The job was done as promised and as quoted. I was able to pay for the job using the credit card over the phone as well. The best part is, in the photos I was sent by my realtor, you could tell how much better the carpets and tile looked! It's too bad I couldn't see them in person! I would highly recommend their services for anybody, no matter where you're located throughout the Valley.
On time. Thorough job. Polite. Courteous.
Thank you for being very accommodating. Great customer service and carpet looks great
I’m dissatisfied with the quality of the job. My carpet is fairly new, I have no pets, and the only reason I searched for carpet cleaning service was to treat the traffic areas in the hallway, where it started to notice some stains. The rest of the carpet in the rooms and had no issues.
After the service, there was no improvement on the stains, it looks pretty much the same as before. Further, after almost 24 hours of the cleaning, there are some areas where the carpet is still wet, even though I kept fans on. This is contrary to what was advertised and told by the technician that it would take between 4-8 hrs to get dry.
Technician did a fatastic job and was very professional and polite.
Refine your “difficult spot” removal practices.
You should be a bit more Prolific at removing common stains such as coffee.
We've had a very good experience with the team over the last few years. They are very professional and reliable in completing their job. Thank you.
Quick, polite and efficient.
I called to schedule, within 24 hours my house was clean! My technician was amazing and overall I had a wonderful experience!
Nothing. My reason for an 8 instead of a 10 is I very seldom make recommendations. Tomnmy did an excellent job.
My tech Carly was great!
Great service, helpful and polite technicians. My rugs and upholstery came out very clean.
The Guy who came out was very knowledgeable and professional. My carpets and tile came our way cleaner then the company that cleaned when we moved in. Great Job!
Tech was on time, very knowledgeable and did a great job! We're very happy with the outcome and will definitely use your company again.
The rug looks great and feels very nice
The technicians are always polite and do a good job. My carpets always look great when done!
The technician did a great job while I was there but as soon as I left, he quickly wrapped it up and did not clean my two chairs and ottoman. My 18 year old son was there with him but not paying attention. I didn't notice until the next morning and my day was already booked up. Very disappointing end to a good service appointment and a good track record with Zerorez.
Brooke was awesome! Professional, friendly and did an amazing job!
I have Zerorez do all of the jobs for my business .
Carpet is actually CLEAN and does not take 3 days to dry.
Best tech I’ve ever had in 20 years.
1st time using them. Floors turned out great for being almost a decade old. Would use again.
Our technician was fantastic! The grout on the tile looks brand new now! Will strongly recommend Zerorez!
Great jon. Carpet look amazing. Tech was friendly and did a great job.