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based on 87183 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The young man was very friendly . He explained very thing he was doing. His job was wonderful. I will be having you do it again when needed.this was my second time having your service and it was great.
Professional, knowledgable and polite staff, great value for the money
The service technician was very pleasant and professional. He really worked hard to get my carpet and tile looking good. It absolutely looks wonderful and we are so pleased with the job that he did. When we subtracted one item and added something else, he showed me the estimate before he started, so I was OK with the change in price. Zerorez responded quickly with an email estimate and notified me when the technician was coming. I really appreciate the communication.
Customer service
Everything comes out very clean and not crunchy. No harsh chemicals are used.
Courteous driver
Tech Tyson was great and did a fantastic job Thank you
We particularly liked our technician Ryan Ben?????
He was terrific.
The technicians always do a good job, the results are good, and the price is reasonable.
Great communication. Easy to schedule. Competitive rates. Great results.
Have had terrific service and professionalism
The service was very professional. Satisfied with the carpet & tile when completed.
Convenient set up for appointments. Product offers quick drying and produces excellent results.
A little disappointed they weren't able to lighten the path into the bedroom. Still looks the same.
We felt the technicians were professional and curious. We do though highly encourage that equipment that the technicians need to do a professional job is in GOOD repair. They were down a piece of equipment and no spares were available. They had to search for another technician to complete our job.
Otherwise we are please with the final product
Question if he did carpet under coffee table which he said he would do without extra charge and forgot pillow on golf cart. However, he did a great job and even helped us move a few things.
Cody
Great workers and great job.
The friendly service and attention to detail on the carpet service was great. It was refreshing to see our carpets and area rugs brought back to life for affordable prices.
Frankie was great!!!
Good service,easy to schedule, on time, good results,
Marvin was amazing! Was punctual, courteous and explained everything. I give him 10 stars!
Grout did not come clean…very disappointing
They do a great job and carpet stays cleaner
Jeff was very friendly and gave me good advice to keep our carpets looking their best.
Jacob worked very efficiently and completed the rooms very well cleaned.
Great cleaning product
I have always been very happen with the quality of service. It is very easy to book online. My technician was actually early to the job and it looks fantastic.
But- the price dramatically increased once our space was identified. The price basically quadrupled. The service was great- no smell, no horrible crunchy carpet. But the price was very high.
My hubby actually said that I got swindled because we could have gotten new flooring for not much more than what I paid. Please take care of your female patronize and advise if the cost of cleaning is not worth the money.
I will know now that I am priced out of your service.
Tech was good, was able to include large room that I thought would count as two as only one. This lowered the price from the original estimate. He was on sight at the time projected and presented himself in a professional manner. My problem is that we were told the carpet would be completely dry in 8 hours. We are now over 24 hrs and I still have damp spots especially on the stairs. I have had fans running all day to try and help. We also have a lingering very musty smell throughout the house. Is the smell common to Zerorez?
I do appreciate you helping with cost by offering a discount for first time user.
We will just wait for all to really dry and hopefully the smell will go away. A couple of my married children recommended you so we wanted to give you a try. Horizon Carpet Cleaning charges a flat $300 and have always used them on this carpet. They have had equipment problems the last two times here which led to looking elsewhere. I may be filling better about Zerorez as time goes by.
Thank you

I love the way the furniture feels after having been cleaned! Fabric and leather are looking great. I can't wait to have you back to do my tile and cart again 🤘🏼