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based on 85241 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There was not strong odor and my carpets looked brand new!
Joe the tech is very good and good to work with. Zerorez works great, just as advertised.
After cleaning the carpet looks and feels like new and it has maintained this look and feel well after the cleaning took place.
The service tech, Cody was professional, neat and arrived promptly. The carpets were badly soiled but after cleaning, they look like new. I am glad that I called Zerorez.
Just not 100% sure on the product yet. Ask me again in 6 mos.
my carpet looks great but the grout in the kitchen has places that he missed
Great Job!
Like everything except you are higher in cost than other companies I have used these past 15 years in the valley and because of that I can't use you as often as I would like. Thank you.
It's all natural and no residue.
Everything....this is my fourth year with you and you will be back next year. Have recommended you to a friend who had dropped you because of pricing. She called you again and you are probably doing her carpets this week.
No chemicals used, so the dirt doesn't come back :)
Courteous employees, very commited to job, no soap, carpet not stiff.
It was a great experience and Everyone is very happy with your work. I can't wait until our Van is fixed so you can clean it and the Living Room. See ya soon. Shelly
I love that the water still cleans without smelling. and it is healthy!
Service is friendly and very neat and clean. Product clean the carpet without leaving reside and stays clean for a longer time. Thanks for offering this kind of service.
I've been in my house two years, and had the carpets cleaned when we first moved in. The carpet throughout is a short-pile shag carpet that is in good condition. The carpet was cleaned by Zerorez three weeks ago, and the most remarkable result was how much higher and softer the pile became after cleaning. That effects remains, even in the high traffic areas. The carpet looks and feels wonderful! So far I am delighted with the result and will use this company again.
Service was excellent, on time, explained products and process, was professional and knowledgeable. Carpet is clean.
The carpets look great!!! Excellent service and my carpets look like new again! Thank you.
The carpeting was not "crunchy" nor did my home have a "chemical" smell.
Came out on such a short notice to clean the carpets and did a great job. I will call you back out. Did a better job than any carpet cleaners has ever done. Also gave two people your # and they will be calling you.
Quick and clean. Technician knowledgeable
I did not think the carpet could be saved. It looks like new.
I am happy with the service, and am very impressed. I had my doubts that Zerorez could clean my carpets. I expected them to be cleaner, but did not expect all of the spots to be removed. (We have kids and cats).
The only thing I regret was buying a jug of the all purpose cleaner. The technician quoted it at $39, but the bill shows that was actually $49. I used it in various cleaning jobs, and it did not seem to be any different than regular water. I kind of feel like that may have been a scam.. or that the water is only useful if you have the heavy cleaning equipment to go with it.
But I am very happy with the carpets, and the tech was really nice, clean, professional, and knowledgeable.
I would recommend Zerorez to anyone needing carpet cleaning. (just would not suggest buying the $50 jug of water)
The products worked as advertised. They removed the stains and they didn't return. The staff are friendly and professional.
I was very pleased with both the finished product and the service. Your team was very helpful and friendly. I will be calling you again next time I have my carpets cleaned. Name removed
Great service. The carpet looks great, feels soft, and dried very quickly. Levi was a very nice man and he was very polite. A+. See you next year.
Thanks Zerorez for doing an excellent job. I liked how they explained everything and sent a detailed email on their services before and afterwards to follow-up. The carpet looks great, and compaired to other companies your vehicle equipment was top of the line. Professional all the way. I will use you again and will recommend you to others. Thanks!
I like the fact that your products disinfect and clean not just cover up germs. We have kids with allergies and I feel your product does a great job of helping us keep our home clean.
Thanks
no chemical smell. seems to clean so much better. Long time stain gone.

Carpet looks like new !!! The technician Rick Caldera did a wonderful job, and is an asset to your company. Thank you !