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based on 85241 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great servious, willing to please.
Good product, your techs are courteous, thorough and we trust them to be in our home
The professionalism and ease from making the appointment through the actual cleaning service was outstanding. My carpets have not looked this good since they day they were put down 10 years ago!
Your technician Johnathan was very professional and did a great job for us. Seems a little pricey at the regular rate, but it may be worth it if it holds up better than other attempts.
I like that you don't use chemicals, however, I think your services are very expensive. I am having buyers remorse for buying the cleaning package. My floors are clean and I like that. Your crew is great!
Everything was great. I loved it and the young man was awesome. Thanks
Fast drying time. Economical and ecologically friendly! Carpet looks better than when we moved in! (and it was brand new then)
They work!!!
The pet stains were spread instead of coming out like I was told. I feel that extr $135 wss wasted unless the urine comes out with second cleaning.
The person did not clean the water spilled on the wood floor. It left a lot of marks on the floors adjacent to the carpets. He said he would clean it before he left but, when I went back to look, I saw the mess and I had to clean it up myself.
no chemicals, took out stains I did not think would ever come out
I like that you don't use any harsh chemicals and that the dirt is extracted with steam. My carpets look brand new. John was certain that any dirt on the carpet would be removed, and it was. Now that the carpet is completely dry I can really see the difference. Zerorez is very professional and I will tell all my friends.
The men were very helpful and friendly. They paid special attention to detail around the baseboards and furniture. They made a special effort to work on removing spots. The product made these old carpets look like new.
simply put they work..and much much better than any other product I have ever tried.
I usually clean my own carpets and I use the best machines and the best cleaning products, since I had you folks clean my carpets and saw a world of difference I know that you and your products will be my one and only choice in the future, I am done with cleaning my own carpets now that I have discovered what a great job Zerorez does, respectable and friendly staff and reasonable prices...thanks Zerorez
Friendly, personable staff both over the phone and the operator who worked in our home. Clean professional appearance of workers. And the cleaning difference especially on our tile was night and day almost literally. Thanks again, we will be using this service again in the future.
Not sure--Cleaned carlet istoo new to see how well cleaning worked (I've not let anyone walk on it yet). Pricing was a bit deceptive--i wanted a LR/Dr done and the stairs; I was under the assumption this was the "three rooms" for $119; it ran me almost $200 instead. On the fother hand, service was prompt, scheduling was immediate, and technicians were friendly and professional.
The fact that your products are NONTOXIC means a lot to me as I am very sensitive to chemicals and don't want them in my home for any reason. I try to live a green lifestyle as much as possible.
Your carpet cleaning tech was prompt,friendly,and professional. Buddy made certain that the equipment did not scratch the walls or bump furniture in this small residence and he answered my questions and offered helpful information about your company. Although the carpeting was installed nearly nine years ago, your cleaning process made it look new again! I am very impressed and am recommending you to my neighbors and friends and will certainly have Zerorez back! Thank you.
punctual, polite, efficient & friendly
chemical free, soft carpets. long-standing stains gone ba-bye. quick service after call.
it was the most expensive carpet cleaning I have ever used. It is cost discouraging for many of my friends who would not be able to afford it.
The dirt in my carpets really got sucked out with your machines! The 2 guys who came (I think Cody and Brian?) were awesome! Very friendly! I bought a bottle of your cleaner too! I planned to have 3 rooms plus 1 cleaned....I ended up having 2 extra rooms - a total of 6 because I liked how clean they looked after they did the first couple of rooms.
The carpet looks good and I am happy with the cleaning but I was shocked at the cost. I spent $853.00. I didn't move any furniture so it was really just traffic areas. That is a ridiculous amount to spend. I like to get my carpet cleaned every 3-4 months but I won't be doing that with you all.
No chemicals to mess up carpet after cleaning.
Be more upfront with the pricing. I think the wording for the hallway is rated at an extra $2 but it should actually say $2 a square foot hence the extra money I was charged and the same for the $25 for stain resistance treatment should state per room. I had no problem with the service would do it again but was very disappointed with the pricing stated on the website.
Excellent job.
Carpets are sparkling clean. Zack was tech, he did great job.
There are no smelly chemicals used, when dry my carpets are soft like when they were new, and most importantly, they come out very clean
Great product
Cleans as advertised on KFYI's Barry Young show! Technician was friendly and explained the process. It was a great activity and will call back when needed again!

You were prompt, neat, kept my house neat, and floors look great