Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84381 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 8, 2012 — Rated 9 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The way the carpet feels on our feet

Report a concern   July 8, 2012 — Rated 10 out of 10 by V.G.K. Zerorez Phoenix
What do you like about our products and services?

They excel above all others in the industry. On time, friendly customer service, technicians are outstanding with advice, explanation, and future carpeting cleaning.
Booking another appt for tile service.

Report a concern   July 7, 2012 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

No chemicals.

Report a concern   July 7, 2012 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Zerorez was easy to work with, explaining the process and answering questions. My technician was friendly, knowledgeable, arrived on time and was very professional. My carpets and chairs look fantastic.

Report a concern   July 6, 2012 — Rated 9 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

The speed that the carpet dries--it does not feel crunchy with chemicals and it remains clean a long time.

Report a concern   July 6, 2012 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

The cleaners were very kind and did a awesome job.

Report a concern   July 6, 2012 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

BOTH CARPETING AND TILE CAME OUT LOOKING WONDERFUL.....i WILL DEFINETLY HAVE ZEROREZ BACK WHEN THE NEED ARISES AGAIN AND i WILL REQUEST THE SAME TECH , BRIAN HAMILTON, CAUSE HE'S THE BEST !!!!

Report a concern   July 6, 2012 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

I didn't exactly like the extended wait period or the extensions that I should have received by phone: but, I did like Mike-very professional and very good at his job.

Report a concern   July 6, 2012 — Rated 10 out of 10 by V.W. Zerorez Phoenix
What do you like about our products and services?

I liked the type of serviceman you sent to my home. He was courteous, tatoo-free, well groomed. I love the product. I never worried much about using chemicals if they cleaned, which they did not; at least not compared to your product which cleans so well with added bonus of zero chemicals.

Report a concern   July 5, 2012 — Rated 9 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Less chemicals

Report a concern   July 5, 2012 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Fast friendly service. Wonderful product and was pleased how our carpets turned out. I will use this service again!

Report a concern   July 5, 2012 — Rated 6 out of 10 by R.A.T.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician was great. Very personable and thoroughly explained everything.However,this service was too expensive. I was quoted over the phone at approximately $600 and the cost added up to $940. We still did it, but will find a more economic service for our other house.

Report a concern   July 5, 2012 — Rated 8 out of 10 by R.F. Zerorez Phoenix
What could we do to improve?

More consistent techs, service and pricing.

Report a concern   July 5, 2012 — Rated 8 out of 10 by S.W. Zerorez Phoenix
What could we do to improve?

I was very satisfied with Brian and the way my carpets ceme out.

Report a concern   July 5, 2012 — Rated 10 out of 10 by Y.S. Zerorez Phoenix
What do you like about our products and services?

spot/pet care.. promptness, thoroughness, clean carpets

Report a concern   July 5, 2012 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Did an outstanding job cleaning very dirty older carpets. Was amazed at the difference. Also, the carpets feel clean, none of that sticky soapy residue. The guys that came were very polite and professional. My only complaint is the person who booked the appointment had the servicemen come over an hour before the start of the scheduled time. They did come back, but you could do a better job of scheduling appointments or giving the service people a correct timeframe of when they are supposed to show up.

Report a concern   July 5, 2012 — Rated 6 out of 10 by J.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have used other companies and they are much better on giving you a time they will arrive so you are not waiting around as we had to with your company.

Report a concern   July 5, 2012 — Rated 5 out of 10 by K.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You didn't disappoint me, I am very cautious about recommending businesses to other people.

Report a concern   July 4, 2012 — Rated 8 out of 10 by G.W. Zerorez Phoenix
What could we do to improve?

On time, great tech. No complaints.

Report a concern   July 4, 2012 — Rated 10 out of 10 by V.B. Zerorez Phoenix
What do you like about our products and services?

I like the way the carpets feel after they dry and your technician is extremely helpful in offering advice and services.

Report a concern   July 4, 2012 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

We have very clean carpets now & the technician was friendly & did an excellent job.

Report a concern   July 4, 2012 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Carpet was clean, smelled clean and was soft. Technician was professional and friendly

Report a concern   July 4, 2012 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

They are environmentally safe. They do not smell, just clean air. Service is truthful and techs are very pleasent (Alan & Andrew).

Report a concern   July 3, 2012 — Rated 10 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

Mike was professional, courteous and friendly. Our carpet is sparkling white again--cleaner than when we moved in.

Report a concern   July 3, 2012 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

Very quick, prompt and the carpet looks like new very clean and fluffy like new. Thank you Zerorez

Report a concern   July 3, 2012 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

The products are not harsh, and the workers are helpful.

Report a concern   July 3, 2012 — Rated 10 out of 10 by K.O.B. Zerorez Phoenix
What do you like about our products and services?

The service technicians who came to our home were very professional. The job was done quicker than expected and the carpet looks like new. I already recommended Zerorez to a few friends. I will have them back in the future.

Report a concern   July 3, 2012 — Rated 9 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Very professional employees. Carpet and feels brand new!

Report a concern   July 3, 2012 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Very prompt, professional and courteous. I was highly impressed!

Report a concern   July 3, 2012 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Got my doggie stains out of my carpet. Fabulous!


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