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based on 84472 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
love it!
I loved how friendly and knowledgable our tech was! And the fact that nothing is left behind when we have children and pets was a big reason in making my choice to use zerorez.
Technician Johnny Ray was excellent, carpets and tile turned out great.
The professionalism, courtesy, service, making sure the customer is happy with the results, technicians come in and get the job done in a timely manner, the carpets look like new. Great job!!!!
High quality with no chemicals.
Everything..technicians were very helpful with both products and service.it was a good experience. thank you very much.
I loved the service and my rugs look great. My guy was terrific.
Even old stains come out. Carpet stays cleaner longer.
Really Works!!! Andrew is a SUPER GUY!
Looks clean
Very nice tech
easy to use, non toxic
The representative took his time and did a very thorough job. Carpet was clean and dried very quickly.
Quality and service
Carpets were wetter than anticipated. Not an issue. I will use you again, just plan for longer drying time.
Steven, the technician, was on time, very friendly, very professional, and did an excellent job cleaning my upholstery. My couches and chairs look and feel like new. This is the first time I have used Zerorez and I am pleased with the results. Thank you!
excellent service and good job done
No chemicals! Yeah! You're on time and thorough! Fantastic!
Shawn did a great job and was completely professional.
Competent and coourteous technician (Troy Wagner) - excellent service!
He showed up on time at the front end of the time slot allocated for service.
He did a great job and applied extra effort to address carpet problem areas.
Completed job on time + Left no mess behind + Reasonable pricing.
I am a very happy customer. Thanks...jk
The carpet seems really clean when completed and it does stay damp a little longer, but worth the wait. Good job and reasonable.
cleans out grout.
service
Results
very disappointed on the non-handling of your follow up. I have called and sent an email, which the last was on Monday..It is now Thursday. That's okay. I called another company and have already referred them to the Biltmore Estates. They were awesome. Please take me off any future emails.
Thank you,
Name removed
EXCELLENT SERVICE PROVIDED BY YOUNG MAN DOING THE JOB. GOOD JOB. WE ARE VERY PLEASED WITH THE RESULTS.....Name removed
I like that you use no chemicals; the carpet dries quickly and is soft to the touch after. Our service man was extremely polite,professional and efficient. I have used your service before and will continue to use it in the future.
They work!Great staff,very helpful and efficient.
I am so happy with your product as I have driven myself crazy trying to get the dirt out of our tile especially in the kitchen. I have gone through two steam cleaners, a Hoover floor polisher and on my hands and knees to no availe.
Your product worked, my floors are like new and no worries for my pet.
THANK YOU!!!
Carpet didn't come out as clean in certain areas as I would have thought.
No residue left behind
The end result was great, and your technician knowledgeable and helpful. I really appreciate the chemical free cleaning.