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based on 85351 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your products are clean, pet friendly and reasonable in price. Your technician Matt was helpful and very friendly.
Carpet stil smells like dog urine. Maybe soak the carpet longer with the cleansers to get rid of the smell down in the padding.
Fast. Shaun was awesome!
The gentleman that took care of us was really friendly and professional, and very efficient! They did our whole house in under 2 hours. Before having Zerorez come in, I was concerned I would need to replace the carpets. After, they look practically brand new! I couldn't be happier!
Brian was on time, introduce himself,very courteous , professional, asked what I needed done after I told him he explained what needed to be done and cost. After he was done it looked like a new carpet.The product he used worked on the stains After he was done he let me see the carpets and asked if I had any question . I have used other companies I really enjoyed working with Brian he is a hard worker.
The employees represent your company well and have always done a good job of cleaning.
Your Staff member was professional and very respectfull to the visitors. He also show prided in his work and ensured it was above standers.
First and foremost, the customer service level of Travis Nielson was amazing. He made appropriate recommendations for my carpet and didn't push when I said... not at this time. My carpets look amazing, thank you Travis.
I do need a recommendation for a carpet repair company, if you have one you have used and does an amazing "zerorez" job...I'd appreciate the contact information.
Name removed
The professionalism of the technicians, the walk through explanation of what they will do / did.
I love my clean carpets! All the old dirt and soap film is gone. The technicans worked hard and were extremely courteous, answered all my questions, were on-time and left in a timely manner. The agent who took my request was very informative, explained in detail all that was necessary and was very courteous.
Did a great job getting carpet clean it was very bad
The tech that came to our home was very professional and preformed his job very well. The carpet looks great. Thank Roy for me again. Thanks, First name removed
Technicians were very friendly
That there was no chemicals in the water for when cleaning the carpet. The staff was friendly and made sure everything was done correctly for the customer.
It is a 'clean' way to clean carpets! It feels safe and yet efficient for cleaning carpets and upholstery. I had carpets done and my couches - awesome results! But my #1 recommendation would be to purchase the empowered cleaning fluid - incredible for windows, Stainless steel appliances and everything else. I am totally sold on this product! Thank u Zerorez!
Very, very good! Dependable, come on time....
Spend more time cleaning traffic areas and not focusing on the time spent doing a job. I feel like you got up some of the dirt. For what I paid I could have done this myself and even better, the only difference is the water used.
Clean, well-mannered technicians who were very knowledgable and shared with me the complete process from start to finish. I believe they were in and out of my house in less than an hour, and they got up a very tricky spot that I have been dealing with for 6 months. The carpet looks brand new!
Great job to both John and Tyrone!
Friendly and efficient representative. Carpets look great. Thanks Cody you were great!!
good customer service, quality work, pleasant technician, on time
The service was thorough and quick. My carpet was not wet for days only a few hours.
I believe your associate did a very good job. The carpets look very clean. He was on time and was very polite.
Not so sure your process cleans better but easy to schedule and your employees are always on time and extremely effecient and polite.
Great service and very friendly technician.
Technician was on time and thorough. Carpets looked good
The Technician who come out was very professional.... but I have used several carpet cleaning services and for what we paid it was not worth it....thanks
The ability to clean without leaving residue. It just sounds like a good idea.
On time and the carpets dried quickly. The Technician Troy was exceptional. He explained the process and then went about the work quickly. My time is important to me and I appreciate people being on time and working effectively.