What our clients think of us!

I like the fresh scent that the cleaning leaves. The quick drying time and the professionalism of the staff.

Your customer service department needs lots of help. I thought the customers come first.
I had a major problem with miscommunication, and walked away thinking it was my fault. Your customer relation person made me feel like I wasn't telling her the truth. She had no patience with me.

Carpets are very clean some very professionally

Everything!! Especially that it is green.

I thought the technician was very pleasant and did a great job on my carpets.

Hayden did a very good job, explaining everything and was very respectful of our home and any concerns.

Very professional, thorough, and completed the services in a timely manner. The carpet is only minimally moist after cleaning and dries quickly with a fresh smell. Our service technician also was knowledgable regarding other cleaning questions we had regarding furniture and tile.

Timely service and excellent job!!! I will recommend your company and use you again for sure!

they work

We called the day you finished the job complaining that the walk areas in the bedroom were still dark. We are still waiting for a call back. This is no way to run a business when it has been 6 days since you did ourcarpets!

service technician was amazing & the services performed had a great outcome.

my carpets looked significantly cleaner

I appreciated that they called me to let me know that a tech would be there in 20 minutes or less. Jeff was right on schedule. He was polite and answered any questions I had. My carpet looks great and he was in and out in less than an hour.

Zero fez was re pm ended by a friend. She was very pleased with the service. The tech, Dylan did a very good job cleaning my carpets. He worked very hard at cleaning the stains in the traffic patterns. Dylan was friendly and hard working. I made an appointment to have Zerorez return for tile and grout cleaning . I also requested Dylan be the assigned tech.
Zerorez should include all services available in their advertising. Had I known all the servicing, I could have scheduled tile/grout cleaning at the same time as carpet cleaning.

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No crunchy carpet after!

The service was very good. They explained everything to me and gave me different options
to choose from. They were very thorough when they cleaned the carpet and neat. I like the
way the carpet feels when I walk on it.

Courteous, timely, fast and great cleaning

Travis was professional and personable and did an excellent job.

Andrew was great, did a great job.

All of it!

No chemicals

The young man who came to clean my carpets was very respectful and helpful. I appreciate having a service representative who I feel comfortable around and have no problem trusting that he will do the best job possible.

Friendly staff and unbelievable results!

Carpets never looked as good

Haley, our technician was very polite and accommodating. He did a good job! One of the best technicians we have had from Zerorez.

I called your office to tell you personally how impressed we were with our service person and his work ... Last Tuesday. ...at the Last name removed house. I hope you received this feedback from the person I spoke with. We don't say this very often.

The work was done well and Charley arrived on time. However, my one complaint was that I was told I would get a call the night before with a window of arrival time, and when I called the morning he was to arrive and told it would be between 8-10, he was at my doorstep with little time to finish moving my furniture and my husband is 93 and cannot help me.

I thought Kevin was very professional..You were on time. Your company communicated correctly. I feel the carpet looks great although it was certainly not in back shape

Zerorez was on time and very professional. This is my 2nd time using them in our 2nd home and I would highly recommend!