Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87345 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 2, 2017 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Professionalism

Report a concern   March 2, 2017 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Service rep was very personable and knowledgeable. I liked the speed the cleaning was done with.
Everything looks great.

Report a concern   March 2, 2017 — Rated 0 out of 10 by J.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I hear your advertisements on the radio and how wonderful you are and how your reasonably priced and such....well that was not my experience this time. I did use you once about a year or 2 ago to do all our carpets and it was a good experience. Same house again, 3500 sq feet of carpet and tile, have of both extremely lightly used and not really needing to be cleaned, but since we are selling the house we were going to have it all cleaned. The gentleman came over and quoted us $750 to do it all. I then asked him how long it would take him and he said about 3 hours and that it was a lot of hard work. What a rip off, I will never call you guys again and will not recommend you nor tell anyone to use you if I hear they are planning to. Oh and yep and I asked him about cleaning the couch and he said $275....this is a home in Fire side that is immaculate, got cleaned and vacuumed all the time, no pets....I guess you guys charge a ton more to people selling their homes....Good luck to you!!!

Report a concern   March 2, 2017 — Rated 10 out of 10 by Kimberly Tobey Zerorez Phoenix
What do you like about our products and services?

Called ahead and very polite

Report a concern   March 2, 2017 — Rated 10 out of 10 by J.Z. Zerorez Phoenix
What do you like about our products and services?

The tech was very helpful and knowledgeable. Our house looks great!

Report a concern   March 2, 2017 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

James was early by an hour-you called first-excellent-did a great job-and I'll have you back.

Report a concern   March 2, 2017 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

Carpets looked great and the tech was very knowledgable and professional.

Report a concern   March 2, 2017 — Rated 10 out of 10 by E.T. Zerorez Phoenix
What do you like about our products and services?

That they were quick and not expensive. Great work and in a good amount of time. Great employees.

Report a concern   March 2, 2017 — Rated 10 out of 10 by Donna Backlund Zerorez Phoenix
What do you like about our products and services?

It does exactly what you advertise that it will do

Report a concern   March 2, 2017 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The carpets were EXTREMELY dirty and the cleaner took his time and made sure it looked amazing when he was done.

Report a concern   March 2, 2017 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Timely service

Report a concern   March 2, 2017 — Rated 10 out of 10 by W.L. Zerorez Phoenix
What do you like about our products and services?

Satisfied

Report a concern   March 2, 2017 — Rated 10 out of 10 by V.R. Zerorez Phoenix
What do you like about our products and services?

He was very friendly and very efficient! Took the time to visit a little bit which I appreciate! It was a very good all around experience!

Report a concern   March 2, 2017 — Rated 10 out of 10 by P.T. Zerorez Phoenix
What do you like about our products and services?

Great results, fantastic service and work.

Report a concern   March 1, 2017 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

We like that there is no soap in the products

Report a concern   March 1, 2017 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Jeff was my carpet service man, he was very good and friendly, I will be calling on him again.

Report a concern   March 1, 2017 — Rated 10 out of 10 by Tracey Jackson Zerorez Phoenix
What do you like about our products and services?

I love that the carpets don't have any funky odor like a lot of other carpet cleaners leave they just smell fresh!!! Great service friendly knowledgeable fair price.

Report a concern   March 1, 2017 — Rated 10 out of 10 by Mandy White Zerorez Phoenix
What do you like about our products and services?

Regardless of the product, I really appreciate that zerorez educated me on everything, including the possibility of stains not fully coming out. The technician let me know that customer satisfaction is priority and do not want to accept Payment if I feel my needs will not met. To me, that's better than lifting my stains! With that said, my carpets look amazing and I'm totally satisfied!

Report a concern   March 1, 2017 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Not a lot chemicals

Report a concern   March 1, 2017 — Rated 10 out of 10 by James Ellstrom Zerorez Phoenix
What do you like about our products and services?

Knowledgeable & nice

Report a concern   March 1, 2017 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

Smells great and it cleaned the tile grout really well.

Report a concern   March 1, 2017 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Carpet stays clean longer. Doesn't take as long to dry

Report a concern   March 1, 2017 — Rated 10 out of 10 by Teresa Tompson Zerorez Phoenix
What do you like about our products and services?

The customer service was remarkable. The service provider greeted with a smile and worked diligently to obtain the customer's request. There was no smell or residue after the cleaning. Thanks for the expedited service and great customer service. Definitely recommend Zeroez to everyone.

Report a concern   March 1, 2017 — Rated 10 out of 10 by Roland Lefrance Zerorez Phoenix
What do you like about our products and services?

The service was excellent, the person I talked to at the office was very pleasant and the technician was respectful and efficient. Excellent company and employees.

Report a concern   March 1, 2017 — Rated 5 out of 10 by M.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Victor was very knowledgeable, kind and diligent in his work. He did a great job. I was amazed at how often he up-sold various zerorez products and services... he wasn't pushy, but if this is part of how every zerorez tech interacts with clients, I would not recommend the service to others. No one should be subjected to that quantity of up-selling. Zerorez needs to do nothing to make things right for me.

Report a concern   March 1, 2017 — Rated 10 out of 10 by Tim Rilley Zerorez Phoenix
What do you like about our products and services?

The service was wonderful and Joseph who was the person doing the work was professional and very informative. If I use your service in the future, I would like to request Joseph be the Rep who shows up.

Thank you!

Report a concern   March 1, 2017 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Professional and curteous technicians

Report a concern   March 1, 2017 — Rated 3 out of 10 by K.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

my house now smells like a stinky wet dog and it is disgusting.

Report a concern   March 1, 2017 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

He did a great job, very thorough and knowledgeable

Report a concern   March 1, 2017 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Clean carpets. So yay!


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