Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87799 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 22, 2017 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Floors came out beautifully. Serviceman was very helpful and hardworking.

Report a concern   June 22, 2017 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

No residual shampoo, etc.

Report a concern   June 22, 2017 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

The fact that no chemicals are used, but still got the carpets clean. Price was good.

Report a concern   June 22, 2017 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Zerorez delivers top notch professional service. The process of making an appointment is always quick and easy. The scheduler is friendly and efficient, explains the process and states that Zerorez will call two days before to confirm my appointment. And unlike other companies, they follow through on everything!!

The technicians are punctual and go about their work in a quick and thorough manner. They are always polite and explain the closing bill. Zerorez has a way of finding the right kind of people to work for them.

I had an experience with a company (not a carpet cleaning company) that their representative kept using the word "Dude" in most everything he said. What's with that!?! Thank you for providing articulate, well-mannered employees. Keep up the good work and I will always recommend your company.

Report a concern   June 22, 2017 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

Tyrone did an excellent job, and arrived early!

Report a concern   June 22, 2017 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

Andrew was phenomenal! He paid very particular attention to a couple of grease spots from my recliner sofa when it had a mechanical breakdown. I had cream-colored carpet but now it is very WHITE again! All thanks to Andrew! Thanks ZEROREZ for keeping this guy happy with your company!

Report a concern   June 22, 2017 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

The staff were very helpful and knowledgeable and very thorough. I have used your company for many years and will continue to do so.

Report a concern   June 22, 2017 — Rated 8 out of 10 by V.P. Zerorez Phoenix
What could we do to improve?

The carpet was wet and it took over 10 hours to dry. I wished you can come up with a solution that the carpets doesn't have to take so long to dry.

Report a concern   June 22, 2017 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

My guy was amazing!! Very nice, professional, and did a wonderful job.

Report a concern   June 22, 2017 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Great service and the carpet looks amazing. Randal did a killer job and made it look great! Give this man a raise!

Report a concern   June 22, 2017 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

excellent

Report a concern   June 22, 2017 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

He was on time, very polite and explained everything as he cleaned the tile

Report a concern   June 22, 2017 — Rated 9 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

The service man was awesome! a 10 rating. The cleaning exceptional. Except for the one room where I knew i had a pet problem. I would give him a 10 for honesty and effort. But the pet urine odor is still there. it did decrease by 50% though. I think I need him to come back. If I didn't have pets, I would give you a 10 out of 10 rating all around. But once again, I was warned about the difficulties. The cost of using the pet odor remover would be more than it would cost to replace the carpet. If your prices were lower for the repeat treatment, I would try again.

April

Report a concern   June 22, 2017 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   June 22, 2017 — Rated 10 out of 10 by F.S. Zerorez Phoenix
What do you like about our products and services?

Healthy. Feel good.

Report a concern   June 22, 2017 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Great customer service! Carpets turned out Great! The tech was thorough and friendly.

Report a concern   June 22, 2017 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

They were fast. The carpets look great. Peter was very professional and friendly

Report a concern   June 22, 2017 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

Love Zero Rez and how they make my carpets look!

Report a concern   June 22, 2017 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

Great job. There were a couple of areas that a little more attention could have been paid, however overall very pleased. I have already recommended you to 2 friends and family.

Report a concern   June 22, 2017 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

It is clean....does not leave a crunchy residue on carpet...safe for all surfaces...
Having a little trouble w some pet stains...will continue treatment..Extremely courteous
technicians....Would not consider another avenue for cleaning...💕

Report a concern   June 21, 2017 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Professionalism, quickness of service, quality of work

Report a concern   June 21, 2017 — Rated 10 out of 10 by E.J. Zerorez Phoenix
What do you like about our products and services?

Promptness, knowledgeable, friendly, and very efficient.

Report a concern   June 21, 2017 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

I heard about you on the radio. It was easy to go on line and view your services and make an appointment.
All people I was in contact was very professional and polite.

Report a concern   June 21, 2017 — Rated 10 out of 10 by S.V. Zerorez Phoenix
What do you like about our products and services?

The technician took his time. Was very professional and explained everything.

Report a concern   June 21, 2017 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Ishmael did a great job on my carpet.
Thanks

Report a concern   June 21, 2017 — Rated 7 out of 10 by A.B. Zerorez Phoenix
What could we do to improve?

$350.00 was a little pricey. Went over the rugs only once. Man was on time and nice

Report a concern   June 21, 2017 — Rated 10 out of 10 by T.F. Zerorez Phoenix
What do you like about our products and services?

Customer service is great and the technician took the time to explain to me what needed to be done and what it would cost. I was very happy with the job that he did and would recommend Zerorez to anyone.

Report a concern   June 21, 2017 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

Cleaning solution cleans great

Report a concern   June 21, 2017 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   June 21, 2017 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

Good job.
Carpets look great.
Andrew is a very good reposenitive for your company.


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