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based on 87799 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Loved the time and care the technician took. Our sofa and love seat look brand new (and they are 12 years old!!)
She is very happy with the work that was done. Said she would call again in the future.
Stains not removed. Carpet not soft - brittle and "crunchy".
On time, courteous,efficient, and did a good job
The employee was very friendly and knowledgeable.
Awesome service, awesome job done
Pet/kid friendly. From begging to end everyone we delt with was friendly, great customer serice.
Quick service carpets are clean and smell fresh!!!
Promptness and kindness. David is a good kid!
Everything was so easy made it nice. Floor looked great and the service guy was amazing!
There was residue left on my tile, but my grout looked amazing!!!
From the scheduling right down to the cleaning of the carpet was impressive.
A cheery voice that scheduled our appt.was a great 1st. impression. And it's been a month already & our carpets are still clean looking brand new.
Thanks ZeroRez!
Marty & Name removed
My carpets look brand new. The man that did the work was very nice and did a great job.
James who did our home was very professional and very courteous as he was working. We will definitely call you again.
When reading your advertisement you make it seem like you do something spectacularly different than your competitors and that is not the case! I paid a whole lot more for the same service that I would have received from another company. My floors stayed wet for hours after the service as your rep informed, which was disappointing as other carpet cleaning services did the same thing.
I just expected something better for the amount of money that I paid and the hype that you advertised.
Two workers. On time, fast and efficient. $229.00 for five rooms (Priced right).
I will definitely use them again.
The technicians are professional and friendly. My carpets and tile look almost brand new after 3 kids and 8 yrs of use. And there's no soap residue left behind.
By never informing us what your 3 rooms for $129 entailed. We were told by your tech that one of our rooms would be considered two rooms instead of one and that the price would be double. For one more room? Are you kidding. So we knocked off one room and was charged $218. They were done in less than one hour. The carpet was very stiff afterwards. I will never use this service again. I had two neighbors that were going to use you but not after we told them what happened to us. We were going to do our upstairs later with your company, but not now. We have since talked to a lot of people on our NW valley blog site and many have had the same experience as us. You have a bad reputation in this part of town where they are many high end houses.
Timeliness, professional staff and a great outcome
It's all natural
Trey was great!
Very professional and thorough. Everything was explained to me on what was going to be done. The service tech did a section of the floors/grout and showed me the difference before finishing. He did the same with the carpet. Very, very pleased with the outcome and service.
Good technician and straight forward pricing. Give the guys raises! No BS involved
Very professional I've been having carpet cleaned for years, and this was the first time I've seen protectors used to protect the corners of the walls, so the hose can't damage them.
No harsh chemicals
Tile looks great
I like the fact that they are green, I have animals and don't like lots of chemicals. Also the technicians are great!
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A friend recommended Zerorez to me over a year ago. ! And I am so glad I followed through! Crews have been out here several times, and each time, they have been friendly, professional, and most importantly - wholly effective in cleaning my carpets. They have never looked so good - and all at a pretty reasonable cost. I've never felt better about spreading the word....
( You may use my first name only and can mention that I live in Phoenix. No last name, please.)
I like how clean my carpet is when the service is done. Your tech Dillon did an excellent job, he was very informative, friendly, and worked fast!
Cleans spots really well. Prompt and on time.