Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87322 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 10, 2017 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Very quick but quality service!

Report a concern   November 10, 2017 — Rated 10 out of 10 by P.J. Zerorez Phoenix
What do you like about our products and services?

No residue. Great job. Dry rapidly

Report a concern   November 10, 2017 — Rated 10 out of 10 by F.B. Zerorez Phoenix
What do you like about our products and services?

Courteous,complete, and fast

Report a concern   November 10, 2017 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

No chemicals and great service.

Report a concern   November 10, 2017 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Company name: Pop's Provisional Place LLC.
Buckeye AZ 85396

It was amazing to see once the young man did the pre-treatment how the dirt lifted off the carpet I wanted to tell him he could leave, my carpet looked alive again. The young man was pleasant courteous and very professional as soon as I answered the door, till the moment he left. I appreciated the service. My carpet looked awesome after her left. I know I would definitely use this service again, and sure tell friends, family is out of state. Thank you so much for a beautiful job well done. Great service.

Report a concern   November 10, 2017 — Rated 10 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

Price and efficiency

Report a concern   November 10, 2017 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Service tech was prompt, friendly and did a great job

Report a concern   November 10, 2017 — Rated 10 out of 10 by J.N. Zerorez Phoenix
What do you like about our products and services?

Staff were very customer friendly and accomodating

Report a concern   November 10, 2017 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Safe carpet cleaning! Looks new!

Report a concern   November 10, 2017 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Carpet cleaned grest

Report a concern   November 10, 2017 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Carpets look Great!

Report a concern   November 10, 2017 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

They are clean and do the job without a mess or a residue left behind. The technician knows his job and explains everything before hand. If a problem should arise, he/she will address it and discuss a solution before tackling it without permission.

They are prompt and thorough and do a very good job!

Report a concern   November 10, 2017 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Professional service, providing very good results, bringing carpets to look like new.

Report a concern   November 10, 2017 — Rated 10 out of 10 by M.N. Zerorez Phoenix
What do you like about our products and services?

You have cleaned my carpets at least three times. The quality and professionalism of the technicians is important. Right after that the job that gets done on the carpets is great.

Report a concern   November 10, 2017 — Rated 10 out of 10 by T.A. Zerorez Phoenix
What do you like about our products and services?

You do an excellent job in cleaning the rugs.

Report a concern   November 10, 2017 — Rated 10 out of 10 by B.E. Zerorez Phoenix
What do you like about our products and services?

I could see immediately where my rug had been cleaned. Your tech was very friendly and knowledgable. The only thing is now I have a few dirty spots coming through.

Report a concern   November 10, 2017 — Rated 8 out of 10 by J.W. Zerorez Phoenix
What could we do to improve?

Rug was still soaking wet by 10pm at night. Ran AC upstairs and down at 70-76 degrees all day, had room ceiling fans on plus a circulating floor fan. Still soaked. Was still damp next morning too. Took over a day to dry.

Technician was awesome, he waited for me to move the furniture around to get the most of each room cleaned!

Report a concern   November 10, 2017 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

Professionalism of your staff

Report a concern   November 9, 2017 — Rated 5 out of 10 by E.O.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The price I paid was $25 more than the online estimate, and it's not because I required extra services. Really -- a hall has a different charge than a whole room? I think your online estimates are not explained well.

Report a concern   November 9, 2017 — Rated 10 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

your technicians are very thoughtful, polite and knowledgeable. they also do a very good job of cleaning carpet :).

Report a concern   November 9, 2017 — Rated 8 out of 10 by D.S. Zerorez Phoenix
What could we do to improve?

Pricibg

Report a concern   November 9, 2017 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Great technicians who were interested in training new employees and doing a great job over hurrying through everything.

Report a concern   November 9, 2017 — Rated 0 out of 10 by D.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Rug looks worst

Report a concern   November 9, 2017 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Man who came was very polite. He informed about everything

Report a concern   November 9, 2017 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

For persons who need help, it's better to have a carpet cleaning service that will assist in some furniture moving.

Report a concern   November 9, 2017 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

Great service, quick and efficient. Employees were always nice and friendly.

Report a concern   November 9, 2017 — Rated 7 out of 10 by M.M. Zerorez Phoenix
What could we do to improve?

The carpet took more than 24 hours to dry. Remove more water.

Report a concern   November 9, 2017 — Rated 9 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

On time (actually ahead of schedule). Used "bumper" guards to protect furniture and corners. Efficient; personable.

Report a concern   November 9, 2017 — Rated 10 out of 10 by P.D. Zerorez Phoenix
What do you like about our products and services?

polite and informative technician who worked hard and end result was very satisfactory.

Report a concern   November 9, 2017 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Whole process was easy, from booking an appointment on short notice to service complete and payment taken.


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