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based on 87322 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast, friendly service technician, and cleaned my carpet well.
Service Tech was very knowledgeable and polite. He did a very good job..
There several spots that didn't come out in the house upstairs. These should have been pointed out to me before they left. Also several corners were left dirty from the black hose and need cleaned. I seen one at the bottom of the stairs that I had him clean. ( He said that he didn't do it! B.S.) Because he had just finished the stairs I stayed off the carpet till the next day and found the dirty corners. Now I'm not sure if I want to clean my tile & grout this coming Wed the 8th.
Jeff was very professional. He deserves a TEN. He arrived at the time specified, immediately started work, was very organized and thorough. I am very pleased with the carpet and tile cleaning. Will definitely use this company again.
First name removed
Wally was terrific and he got the carpets really clean.
I like that Zerorez doesn’t use chemicals. It makes me feel better about my dogs going on the carpet after a cleaning.
Fast, efficient, and the carpets were clean
The service is great. Each and everyone I had contact with were so nice and helpful. Our tech Abel Valdez was great. So careful with our belongings and helpful with our questions. On time and worked like a well oiled machine. We were pleased with the outcome. So pleased with everything. Loved the no harsh chemicals. The rug feels great under foot. Have and will recommend your company. Our second house is getting done this week and I am so anxious to see it come alive again with clean rugs and tile. Great company, great job, great employees. Loved it all. Almost forgot about the price.. perfect. I will pass the word. Thank you.
This is the second year e have used zerorez their services are affordable and they arrive promptly. The technicians are always courteous. The best part I there is no lingering chemical smell or any other smell. For me I don't even take the free car fresheners at the car wash because I'm so sensitive to smells so this is a nice option for home carpet cleaning services.
Fast, thorough and polite staff. Floor are CLEAN
The price was more than I was originally quoted. The price I paid was very high for the 4 pieces I needed cleaned.
No odor and friendly, competent services. Looked great when Kevin finished.
Great experience! Your tech was super knowledgeable and provided great customer service!!
Excellent service, fast and efficient! Great job overall
Efficient, prompt, and courteous!
Ask if the customers want to move the couchs to clean under while you are cleaning.
Everything
On time. Courteous and very pleasant serviceman. Rugs look great. Affordable. I would definitely recommend Zerorez to friends and family. Will use your services again. Thank you.
Joshua came out and did an amazing job with my carpet. He took the time to educate me on carpet, the importance or keeping up the regular cleaning schedule, and how the protectant works. I mentioned that I wanted my tile and grout cleaned and he did a test section for me. I can't wait to get him back for that service.
The tech that was sent out (Jason) was super. He explained everything pretty well and was very professional. The cleaning went well and I felt like he spent enough time for a good job.
rugs cleanest they have been in years. No chemical odor.
This tech Chris was excellent, the last guy from zerores 2 years ago just did the steam cleaner. I was not happy with the initial cleaning, the traffic areas still looked soiled, but it did stay cleaner longer so I called you again. And Im glad I did, Chris pre-sprayed and brushed tbe carpet, it made a huge difference and looks much nicer he did a super job, will ask for him again thx
Timely and fast
no soap
The technician was prompt and courteous. He got right to work and did a very good job. Very happy with the outcome.
Friendly knowledgeable technician who went beyond the extra mile to get the job done right!
Really like the cleanliness of the floors when finished!!! Truly no stiff, sticky residue or odor.
Technician always polite and informative!
We were very impressed with our very first carpet cleaning, I am so glad we took a chance and tried your company. Our carpet really needed cleaning and also needed pet odor removal, all this was done in a timely fashion and our carpet looks fantastic. The tech who came to our home to do the cleaning was really a great guy, answered all our questions and did exactly what we asked him to do. He was polite, courteous and helpful. Thank-you for the wonderful service. We already have recommended Zerorez to our family and friends.
How well you get things cleaned and the products you use.

I appreciated them protecting my walls and furniture and providing booties! The tech explained the process and did a good job.