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based on 87322 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guys were very nice and courteous, even though one of them put a hole in one of my doors. I’m still waiting to hear back to get it repaired.
He was very good and explained everything he was going to do and the carpets look great thanks
Service was fine. Just hope now that the stains etc. will not return
Excellent communication. The technician was very professional.
Great service and quality work.
This is the second time that I have used Zerorez and I like that afterward, the carpets don't feel crunchy like I have experienced with other companies. Every person that I have dealt with from persons on the phone to the staff that show up to do the service, everyone has been very professional and polite.
Have only have carpet cleaning done. But our experience was great.
Professional snd skilled service techs
Technician was great!
Great customer service. Quick process and friendly. Answered all my questions and gave us some pointers and knowledge.
My carpets look and feel amazing! My technician Wally was super knowledgeable and did an outstanding job. I will definitely be using and recommending Zerorez.
I love how clean and fresh my house feels after you have cleaned it , also this was the first time we cleaned our travatine stone and Tray did a fantastic job , looks like a new floot
Great
your staff was professional and friendly! Nice job!
Your service technicians are always so friendly and professional. You always do a thorough job and pay close attention to traffic areas. We’re always please with how our floors look when the job is finished.
quick, knowledgeable, and professional
The carpets went from looking like 5,000 kids carrying open glasses of grape juice just ran through to looking brand new. Our tech was prompt, friendly, and did a great job.
There's still a lot of fur in my carpets :-(
Randall was great that came, also was fast and knowledgeable.
Prompt, friendly, and it is a good job!!!
Friendly and educational
The tech was very courteous. And got right to the task. he was very informative. The carpet was not wet like with other carpet cleaning companies
Very professional service. End result best we have had from a carpet cleaning service.
Jared was wonderful. Although the floor didn't come out as well as I had seen other floors (clients) come out, he was great to explain the reasoning. We would use them again for sure.
The serviceman Joshua was very good at explaining every thing that he could do for us and explained the process. He gave us the final quote before starting his work. Our carpet looks great! We feel much better about having our grandkids roll and crawl around on the carpet.
I was very interested in trying Zerorez because of the way they clean the carpets. I am eager to see if it holds up better than what I've had done before. It's only been a few days since the technicians were here, but it looks great!
The two gentlemen that came to do the work were professional, personable, and very thorough.
Your technicians (in this case Robert) are always so thorough and do a really great job. Also, your office staff are always friendly and considerate.
The carpet looks fresh and new, it smelled fresh as well, no covered up scent.
Didn't seem to make a big difference.
Clean application and friendly technician willing to explain the process.