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based on 87319 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dylan our service tech was great. He was ion time. Very thorough in explaining all the processes and what he was doing. I would recommend them to anyone looking for tile or carpet cleaning.
Technicians are prompt and courteous. The carpet is clean and doesn't take too long to dry.
My carpet looks as good as it did when it was installed. There was a spot that I have tried everything on and I could not get it out. Now it's gone! Great service, too. On time and very professional.
Dry time longer than anticipated and wife noticed odor from materials used.
I like how easy it is to set up an appointment. I like that there isn’t sticky soap that leaves a smell or residue.
They came back out to the house to redo a couple areas that I wasn’t satisfied with an went back over them to my satisfaction. Very happy with them now.
The carpet at the end look like it needed to be vacuumed immediately. There were marks of where the wetness was and it wasn’t smooth. It look like it had to be combed out.
No Chemicals. Very clean!
Carpet was not cleaned thoroughly in all areas.
Clean rugs
Andrew did an awesome job. He serviced our entire house from tile cleaning and sealing, carpets and upholstery and I couldn’t be happier with the results. #zerorezfan4life! Thanks for hiring great people too. Andrew’s very hard working!!
Service was fast and friendly
Our carpet is 14 years old and looks brand new after Zerorez cleaned it! Our technician was very professional and a very nice guy!
Technician was on-time, very friendly and communicative throughout the process. And the work was great!
No hard sale tactics. Person was very informative on what he could and could not do with each level of cleaning.
When I registered on website I put in 3 rooms & an area rug. When tech arrived, thought I had requested 9 rooms. The rugs appear very clean. The tech was very professional, explained everything & very pleasant.
Requested morning appointment but tech didn't arrive until 12:15 PM.
the reference to feces,urine and vomit in our carpet was false!!!!!!!!!!!There was NEVER a cat or dog in our home! Tanner was very nice and was prompt ...just did not like the inference of being dirty!!!!!!!!!!!!!
Able was very professional, courteous, and friendly. He went above and beyond to ensure I knew what was happening and to ensure I was satisfied with my services. Able also offered additional services which I gladly accepted. My new home was nice and clean and ready for me to move into! Thanks, Able.
Polite service
Great service!!!! Thank you!!!
The question should be; is there anything I don't like about your services!!! Albert arrived right on time, went over the entire job with me, and did an outstanding job. He was able to remove stains that have been here since I moved in last May!!! I am delighted, as always, with the terrific job you do, always recommend you to my friends, and hope Albert gets a big congrats on a fabulous job!!!! I love your company!!!!!!!!!
The service was great! The technician was on time and courteous. He seemed to know the process and product well.
The only negative is the carpet has a leftover crunchy feel. I will need time to see whether spots come back quickly or not.
From my initial contact, your customer service person was extremely knowledgeable and courteous.
I liked that we received a reminder call and then a call the day of the cleaning to tell us when the technician would arrive.
Your service person - Joshua - was prompt, courteous and professional. He answered all our questions, did an outstanding job and was no pressure on other services you provide.
The carpets look terrific and there was/is no "crunch" when the job was completed.
I already have recommended your company and Joshua to my friends.
The floor is always left streaky with leaking hose water, footprints, did not wear booties. We called Zerorez and sent pictures and did not hear a response. I am trying to save my wife's working efforts but we have to clean all the tile floors after the carpet work. Can not do this anymore and would tell anyone else this result to expect with Zerorez.
Dan Last name removed
8649 W. Clara Lane
Peoria AZ
Phone number removed
Spots,returning on carpet.
Troy came out to do my carpets, and I LOVE how they feel, look and smell. He did a great job and I will ask for him next time. I really love how Zerores makes my carpets and tile look. I have been using them for a while now and I just can not express how wonderful their products are. I have a big jug of their Empowered water I use at home for just about everything.
Super friendly staff, fast drying product, thoroughness of cleaning and safe for my pets.
Joel was very nice and did a good job...almost all spots were removed.
Technician, Steve, thoroughly explained the process and products used, he was prompt, courteous and knowledgable. Price was reasonable. End result looks great.