Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87781 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 22, 2019 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

Excellent quality of work and exceptional customer service!

Report a concern   June 22, 2019 — Rated 10 out of 10 by Colleen Iliff Zerorez Phoenix
What do you like about our products and services?

The carpets looked amazing after Trey was done. They were SO dirty, I never thought they could look so good. Trey did a great job.

Report a concern   June 22, 2019 — Rated 10 out of 10 by F.S. Zerorez Phoenix
What do you like about our products and services?

Very professional team and I love the fact that the carpet does not smell like chemicals

Report a concern   June 22, 2019 — Rated 10 out of 10 by Sharon Naccarato Zerorez Phoenix
What do you like about our products and services?

The technician was friendly, courteous and very thorough. The carpet looks awesome. Arrived when he was supposed and was also very professional. Thank you for a job well done.

Report a concern   June 22, 2019 — Rated 6 out of 10 by R.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The guy that came to clean my carpet was AWESOME!! SOOO nice & professional, but I thought the carpets would look better than they actually did after. My stairs still look literally dirty to me..... and he even went over it twice to make me happy... but they just don't look CLEAN. I thought with all the hype of "empowered water" it would do a better job.

Report a concern   June 22, 2019 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

Did a great job cleaning our carpet. It looks brand new!

Report a concern   June 22, 2019 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Very efficient. I like the no chemical smell, quick drying and cleans very well. Even got out the old dog vomit stains. Very personable and efficient

Report a concern   June 22, 2019 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Awesome Job! Very friendly!

Report a concern   June 22, 2019 — Rated 10 out of 10 by U.G. Zerorez Phoenix
What do you like about our products and services?

Very fast, very clean!

Report a concern   June 22, 2019 — Rated 10 out of 10 by Roderick Rickert Zerorez Phoenix
What do you like about our products and services?

Service rep was knowledgeable, friendly, and professional. I was aware my carpet was near end of life but he informed me ahead of time what to expect from the cleaning. I did not detect any post cleaning odors as I have in the past with other carpet cleaner. I will use you again and would recommend.

Report a concern   June 22, 2019 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

Carpets cleaned up great

Report a concern   June 22, 2019 — Rated 10 out of 10 by Jennifer Martin Zerorez Phoenix
What do you like about our products and services?

Very friendly and professional employee. We were extremely satisfied. Love the results. Will be a repeat customer thank you!

Report a concern   June 22, 2019 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Excellent service

Report a concern   June 22, 2019 — Rated 10 out of 10 by Judy Helderman Zerorez Phoenix
What do you like about our products and services?

I liked the you man you sent to do my floor. He helped me with the heavier items, told me exactly what he was going to do, tested my upholstery, and did a very conscientious job. I was pleased

Report a concern   June 22, 2019 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

Love your Zerores empowered water for rug and tile cleaning. Great customer service and
friendly team members.

Report a concern   June 22, 2019 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

All good

Report a concern   June 22, 2019 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

the scruber

Report a concern   June 22, 2019 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

I have already done one, but:
Your technician was very pleasant, knowledgeable, and prompt. He explained the process and answered my questions. I would highly recommend your company. (But...no more surveys, ok?)

Report a concern   June 22, 2019 — Rated 10 out of 10 by E.F. Zerorez Phoenix
What do you like about our products and services?

I like that the cleaning is basically water and safe for my pets. It is a great cleaner too. Made my tile look great again. The employees are always thorough and courteous.

Report a concern   June 22, 2019 — Rated 10 out of 10 by Dave Foy Zerorez Phoenix
What do you like about our products and services?

My technician Carson was very professional and answered all my questions.

Report a concern   June 22, 2019 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

You did a nice job cleaning my tile and grout. Thank you.

Report a concern   June 22, 2019 — Rated 10 out of 10 by D.O. Zerorez Phoenix
What do you like about our products and services?

I love the look and feel of my carpet. There was zero smell and zero residue. No smell and my carpet looks brand new! Prompt service too!

Report a concern   June 22, 2019 — Rated 10 out of 10 by L.J. Zerorez Phoenix
What do you like about our products and services?

Great service, good explanations, quick completion. It was all good.

Report a concern   June 22, 2019 — Rated 10 out of 10 by Nancy Collins Zerorez Phoenix
What do you like about our products and services?

Carlos was great! He did a fantastic job! I also gave great reviews on Google and Facebook.

Report a concern   June 21, 2019 — Rated 10 out of 10 by Jacque Galbraith Zerorez Phoenix
What do you like about our products and services?

I love my carpet after they have been done. Your personnel are always friendly, courteous and efficient. i recommend you to everyone and would never again use anyone else.

Report a concern   June 21, 2019 — Rated 10 out of 10 by Robert B Woodruff Jr Zerorez Phoenix
What do you like about our products and services?

Your 2 technicians did a super good job. One of them sprayed on all carpet I asked him any chemical in it and he said no chemical he said good thing about us. I like it. It is good for my 2 dogs. the carpet looking clean and bright. the other technician did a good job steam the carpet,.. But The technicians did not tell me one thing after he steamed the carpet one spot carpet gone it is about 1 inch diameter round disappear in my office room I am sure the steam vacuum is power suck it out the carpet spot so it was ok by me I will proud share the good news with zerorez phoenix to my friends for sure and I will use zerorez on my next time in 12-18 months later. Final their price is perfect fit with my allowance budget and I got a new pail to throw money in every month to use on zerorez because I am very happy with zerorez.
thank you for a great job
appreciate,
Robert

Report a concern   June 21, 2019 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

That they are chemically free. The technician worked extra hard to get a stubborn stain on the upholstery. And they are also personable and interested in customer satisfaction.

Report a concern   June 21, 2019 — Rated 10 out of 10 by Janet and Jack Schutte Zerorez Phoenix
What do you like about our products and services?

The man who did our cleaning was prompt, polite, efficient, and did a great job cleaning my carpet.
JANET Schutte

Report a concern   June 21, 2019 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

Amazing!!!

Report a concern   June 21, 2019 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

On time. Very professional carpets look great


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