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based on 87781 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
great service and work
Easy to make appointments. Was quicker than I realized it would be
Great service, freindly technician and clean carpets
On time, friendly, professional, did a great job- my carpet looks great, dried super fast, and is not crispy!
My wife and I were just very pleased with the overall results. From the service rep that I met down the street to the rep I spoke with on the phone to the rep who came in and did the floors - all were very professional.
Knowledgeable, on time and excellent cleanup.
How helpful Evan was. He was very knowledgable.
Great service and communications.
Very happy with the service I received. Joshua was awesome, did quick work and the carpet looks good as new. Will definitely be using Zerorez again!!
Everything!!
Good service
The techs are very knowledgeable and I like that the carpet doesn’t get crunchy.
Professional,
Called when arriving
Not crunchy when walked on
Quick drying
Looked great!!
On time, quick. No crunchie carpet, drys in hours not a whole day and stains are gone forever! I have used Zerorez before and will never choose another company. I scheduled my service online quick and easy. No games.
Excellent service
Service tech was on time and explained the process. Carpets looked better than expected!
On time. Technician was polite and knowledgeable.
Great Tech, end result looked amazing.
Nice and clean
I gave an 8 as this was my first experience with ZeroRez. Overall happy with the service. Easy to use and set up appointments online, the technician who came to us was excellent and did a great job. Cleaning went quickly.
One of the rugs cleaned came out weird...colors seem to have changed a bit and some of the dirt area seems to be still darker than the rest....
Miss having the CLEAN smell after-effects, but love the non-crunchy feel of the rugs.
Having traditionally used full on steam cleaning and/or chem-dry for my carpet cleanings in the past, I wanted to try your process/method. Not sure which method I prefer now that I've tried ZeroRez.
Arrived on time. . Cleaned carpet excellently. Will schedule again when needed.
Safe pride s work miracles on my carpet
It was a great job.
We love the fact that it is non-chemical cleaning. There's just a fresh smell when it's completed not a chemical smell. The techs are always so friendly and very good customer service!
Michael did a great job. My only problem (which was beyond his control) is the decently sized oil stain his van left on my driveway after he left.
The carpets look amazing and he was extremely thorough with his work. He kept me informed throughout the whole cleaning process. He did a great job.
Leave the carpets clean. Friendly services.
They did a great job - even cleaned off a line the last Zerorez service man was unable to remove. On time and quickly out - the rugs look fine
I have always received excellent service from ZeroRez. Everyone from the representative that I make the appointment with to the technician are friendly, professional and efficient.
When they say they are coming at a certain time, they do! They call ahead to let you know they are on their way. They are fair in their pricing and do their work in a timely fashion. Michael was our technician and he was absolutely terrific! He was able to get some stains out of our carpet that I felt would never come out.
I have recommended this company to family and friends and they have all had positive things to say about the service they receive.
The technician was prompt, professional, quick, and did a great job. I'm extremely satisfied!