- Phone: (480) 507-2419
- Visit Website
based on 87781 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast service and reliable
Great service, fairly priced and environmentally safe!
The technician was excellent and cleaning my carpet was excellent. My problem with Zerorez was that when I called to schedule my appointment on June 4th I made it clear that I needed a morning appointment, the earlier the better, so I was willing to wait for the first morning appointment which was June 18th. After waiting for 2 weeks, I was VERY disappointed to have the technician arrive at 12:00 pm. I was told that there was a mix-up that morning when someone else cancelled and the technician was sent to the wrong address way on the other side of town. Needless to say, I do think my time is as valuable as your company's time. I have always wanted to try Zerorez because I have many friends that have used them. I was going to schedule to have my tile cleaned but after this scheduling disappointment, I am going to take my business elsewhere. Again, the technician and the carpet cleaning was excellent!!
My very soiled carpet came out very clean. I’m very satisfied with the fast drying time and no old smells came through after the cleaning. Will definitely recommend to anyone.
The entire edge of my carpet in one room now looks dirty. I understand if all stains can’t be permanently removed, but it seems strange that the whole edge is now dark. For the price paid, I wouldn’t expect that.
My tile looks AMAZING, so I was very pleased with that.
Process was explained clearly. Technician was on time and efficient.
Great service and knowledgeable, friendly technician. The work was done quickly and thoroughly.
Jose was very professional and contacted me before and after the work was completed. I’ll would recommend him for his hard work to getting a stain in my carpet removed to management.
Kudos to Jose for a services well done on my carpet. I don’t have any complaints.
Thanks
First name removed S
I've done this twice already.. good, you guys are good.
thanks
Bye
First name removed
The carpet looks and feels clean, like new again. Fast and easy appointments and at a great price. Highly recommend Zerorez, very professional and nice staff.
The total job from start to finnish. James was magnifance.
Natural
I love that they are clean and get so much of the nasty stuff out of my floors! Thank you!
Carpets looked great after the cleaning and love that there were no chemicals used.
We love the customer service and how the cleaners are able to do a phenomenal job getting residue removed
On time arrival, speedy and efficient, explained everything carefully.
Technician friendly and informative
Excellent service and excellent professionalism. Tile looks amazing!
I like that you water and no harsh chemicals on the carpet. We have two dogs and a cleaning lasts almost a year
I didn’t feel I got the clean in my floors that I wanted
No chemicals in cleaning solution. Technicians polite
The customer service was great. Your technician did a fantastic job explaining everything in detail. He was fast, friendly & efficient.
Great tech.
WE were thrilled with the experience. The urine stain is completely gone and was well worth the money. Will definitely use this service again.t
My service person was quick and efficient. He was friendly and let me know the steps he was taking as he cleaned my carpets. The carpets turned out beautifully. Thank you!
Quick service, no soapy residue left, and stains lifted!
Your people and the quality of your work!
Your technician was professional,helpful, and consultative. Your product removed spots we were worried wouldn't come out. Thank you Cameron for a great job!
Timely service, very professional employee, great job and description of service provided before work was performed

Very happy with results and tech did a good job. Was a little pricey though, wish little less exspensive