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based on 87780 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Did an amazing job lifting pet stains and rooms feel so much fresher!!
The service technician educated me on some things I never realized about safely cleaning carpets and the process that Zerorez uses.
Thanks Zerorez!!
Easy to book online, fast drying and pet odors are gone
The carpets look so much better after the cleaning. The service guy was very friendly and very knowledgable about urine in carpets.
They did an amazing job. I believe his name was Michael.
No harsh chemical products and very customer service oriented. The on-site team was great!
To expensive
No residue or crunchy carpets. They look brand new.
Very prompt, courteous and did a great job of cleaning our carpets.
the tile looked great when Aaron and Jared were done. You have great workers. Called back to have Aaron and Jared to the carpet in the living room. That looks great. My daughter uses you all the time. Thank you.
My large area rug doesnt look much different then before it was cleaned. The gentleman who did the job was really nice and knowledgeable in his work but I'm very disappointed in the outcome. This rug cost me several hundred dollars from Ethan Allen and seeing how it was its first cleaning I was expecting a much different outcome.
The service tech, Brandon was such a kind person with a determined work ethic
Our carpets look so much better - but truly Brandon’s diligence and attention to detail was the true deal maker
The guys are ALWAYS so respectful, polite & thorough! I appreciate their honesty & 'real talk'. They are on time and they are efficient in their methods so that they are done in a reasonable amount of time.
The person who come to my house it was professional, respectful, and got the work done in a great time.
Technician showed up on time and was very friendly and efficient:)
The price was over 100 dollars over the quoted amount. Then the technician cleaned all floors for over four hundred dollars and was done in less than and hour. Seems a bit pricey and borderline bait and switch
Neat clean great tech
David and Travis did a great job! I would use your company again, carpet never looked cleaner they were very professional and informative.
We have used zero rez for years but have never had such high quality service or such fine results as with the experience with Keiran on the 22nd he should be promoted!!
Love how fast and convenient is to schedule an appointment, and my carpets are super clean!
Excellent Results - Travertine floor was steam cleaned and looks fresh & new.
White Carpet also cleaned up beautifully.
Service tech was awesome, professional, and very courteous! Thanks again for an awesome carpet!
Floor grout came out looking great. I was very pleased with the work done. I was not at all pleased with the grout along all baseboards. It was untouched. So all I notice when looking at floor, is the dirty grout lines along edges. Is this what your technicians are trained for? Clean the surface and ignore the edges.
The technicians are always very professional and friendly.
Dylan was Professional and very nice. Great technician you guys have there! The service was fast, on time, and effective.
No residue. Dries fast.
I had all necessary furniture moved from the room and young man was very quick and did a nice job.
Fast service, grate job
Reliable friendly service
Gerard, the service person who cleaned my sofa was excellent. Service was timely.
Zerorez does a great job. I have used your services before and always been very satisfied. Dustin was our service provider this time. He was on-time, professional and explained everything he was going to do and how long it would take. The carpets and rugs look new again.