Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87780 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 22, 2019 — Rated 10 out of 10 by S.N. Zerorez Phoenix
What do you like about our products and services?

It was easy to sched service and my Service person Dustin was awesome!!

Report a concern   August 22, 2019 — Rated 10 out of 10 by Gary Holloway Zerorez Phoenix
What do you like about our products and services?

Very well trained and knowledgeable techs. The carpet is so clean and smells like citrus. The tech arrived early. Very happy

Report a concern   August 22, 2019 — Rated 10 out of 10 by suzanne strong Zerorez Phoenix
What do you like about our products and services?

First time using Zerorez. Totally impressed with results and service. Carpet looks almost new and Steven was extremely professional. Definitely will call again.

Report a concern   August 21, 2019 — Rated 10 out of 10 by E.W. Zerorez Phoenix
What do you like about our products and services?

The employee that arrived was very professional and pleasant. He did a great job on our carpets.

Report a concern   August 21, 2019 — Rated 3 out of 10 by D.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I did not realize the cost would be so much more than the estimate. The ad should state it doesn't include any cleaning of stains and tat is extra. It is just for simple cleaning.

Report a concern   August 21, 2019 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

All most always gets the tough stains out of my carpets and upholstery. No residue.

Report a concern   August 21, 2019 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Easy set up, beautiful job, friendly staff

Report a concern   August 21, 2019 — Rated 10 out of 10 by Enrique Espinoza Zerorez Phoenix
What do you like about our products and services?

Great Service & Our Carpet Looks Amazing, I Wouldn’t Recommend Any Other Company In Arizona!! Great Job ZERO REZ

Report a concern   August 21, 2019 — Rated 10 out of 10 by S.O. Zerorez Phoenix
What do you like about our products and services?

Everything was great - thank you!

Report a concern   August 21, 2019 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

They were great. They fix us in right away and the young man who came was awesome.

Report a concern   August 21, 2019 — Rated 10 out of 10 by Neil Hicks Zerorez Phoenix
What do you like about our products and services?

Our tech Steve was very efficient and friendly. We love the results.

Report a concern   August 21, 2019 — Rated 10 out of 10 by Soni Jensen Zerorez Phoenix
What do you like about our products and services?

Great Service, educated technicians.

Report a concern   August 21, 2019 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

A very positive experience. Jeff was excellent. Very personable and efficient. Cost was a bit higher than I expected but it was worth it. My carpet looks so clean!

Report a concern   August 21, 2019 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Your service man did an excellent job in cleaning my carpet. He was also very nice.

Report a concern   August 21, 2019 — Rated 10 out of 10 by Tyler Richards Zerorez Phoenix
What do you like about our products and services?

The technician that came out was very personable and friendly. He took care of everything we needed and made sure I was satisfied before he left. Thank you for having a great team. It all started with your representative scheduling appointments! Thank you!

Report a concern   August 21, 2019 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

Brandon who shampooed our carpet was very friendly and informative. He helped us learn how to care for our carpet better. I was very grateful for his advice.
Name removed

Report a concern   August 21, 2019 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

I like how your company is up-front about the charges, and there were no sales tactics or hidden fees. In addition, Paul was fantastic. He was very thorough, answered all questions, and completed the job in a timely manner. i will definitely recommend your company to friends.

Report a concern   August 21, 2019 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

Your water....very simply.

Report a concern   August 21, 2019 — Rated 10 out of 10 by Samantha Meyerhoff Zerorez Phoenix
What do you like about our products and services?

They did an amazing job! Very quick and my carpet looked brand new!

Report a concern   August 21, 2019 — Rated 10 out of 10 by S.N. Zerorez Phoenix
What do you like about our products and services?

Very informative and professional service.
The tech did a fantastic job.

Report a concern   August 21, 2019 — Rated 7 out of 10 by W.C. Zerorez Phoenix
What could we do to improve?

Shadows of heavy marked areas still showing through..this was not the case the last 2 times we used you.

Report a concern   August 21, 2019 — Rated 10 out of 10 by G.P. Zerorez Phoenix
What do you like about our products and services?

Great job!! The carpet looks brand new.

Report a concern   August 21, 2019 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Abraham was extremely professional and knowledgeable. He demonstrated how Zerorez technology works and gave me all the information I needed and more. I am completely satisfied with the work that Abraham did in my new home. I highly recommend Zerorez to everyone!

Report a concern   August 21, 2019 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Everything is great.

Report a concern   August 21, 2019 — Rated 10 out of 10 by Florencia Rojas Zerorez Phoenix
What do you like about our products and services?

I was up at 5 in the morning looking at last minute carpet cleaning for the day, I called at 6:30 ish and of course the office was closed still( understandable) I called back around 9 and the gentleman name Jonathan was beyond amazing, he was detailed and was able to fit me in Monday between 1-3. They even text you when they are about 30 minutes away which I loved! When the guy arrived he did a walk through first and told me what cleaning services was best, the whole process took about an hour and a half, and even after the cleaning we did another walk through and wow! Our carpets looked amazing (considering we have a dog and 2 babies) we even got the carpet protector just in case and the gentleman gave me tips on how to clean the carpet right away if their was a spill. With all that being said, we are definitely booking zerorez again!

Report a concern   August 21, 2019 — Rated 10 out of 10 by Megan Rubino Zerorez Phoenix
What do you like about our products and services?

It cleans better than any other carpet cleaners. Our last cleaned cleaned our carpets and they stunk after. As soon as I switched to zerorez it was a world of difference!! Thank you! Much better products.

Report a concern   August 21, 2019 — Rated 10 out of 10 by Matt Moore Zerorez Phoenix
What do you like about our products and services?

Rusty my technician was courteous and knowledgeable about the product and services and was quick to complete the job.

Report a concern   August 21, 2019 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

On time, clean, efficient.

Report a concern   August 21, 2019 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

I was very pleased with the service as well as the cleaning of my carpets! My Technician came right on time and was able to clean carpets in 2 bedrooms and a closet all within 40 minutes! Not to mention he was able to completely remove my dark stains in the closet. I was very pleased with everything and would highly recommend Zerorez to everyone. Thank you for doing a great job!

Report a concern   August 21, 2019 — Rated 10 out of 10 by Jonathan Argue Zerorez Phoenix
What do you like about our products and services?

Great Service and product!


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